Nashville Other Cities

Welcome to Citysearch!

Find what you were looking for? (Hint: You can use the search box in the upper left-hand corner to track down anything you want. We're here to help, so click around.)
 | close

Also of Interest

Hotels

Best of Citysearch

Nashville Shopping 2007

More

Vote Sponsored By

Sheraton Nashville Downtown

623 Union St
Nashville, TN 37219
Phone: (615) 259-2000
Fax: (615) 742-6057

Ratings & Reviews Summary for Sheraton Nashville Downtown

What Users are Saying:

  • Good for business
  • Near entertainment
  • Family-friendly
  • Good views
5 Star Rating
 
(6 reviews)
4 Star Rating
 
(8 reviews)
3 Star Rating
 
(4 reviews)
2 Star Rating
 
(10 reviews)
1 Star Rating
 
(10 reviews)

User Reviews for Sheraton Nashville Downtown

Citysearch (5), Trip Advisor (32), Frommer's (1), All (38)

5 Star Rating: Highly Recommended

05/06/2007 Posted by frankd43

The staff of the Sheraton went out of their way to be polite and helpful. I came to Nashville on a business trip and did not know anything about the area. The concierge, a young lady named Shannon or Sharon?, was very helpful and friendly. Same goes with the front desk staff. The hotel is very nice and clean. However, the staff is what really won me over!

Pros: Nice employees

5 Star Rating: Highly Recommended

04/22/2007 Posted by dsnyder1976

I stayed at the Sheraton Nashville Downtown location over the weekend. I have never felt so welcomed at a hotel in my life! The staff really seemed to care about my trip, my stay, and my interests. The front desk clerk asked how my flight was, the concierge printed out maps of the local points of interest and directions and had great suggestions for dinner, and the staff in the restaurant was very attentive as well. As for the hotel itself, they are remodeling it but it didn't disturb me at all. They said that they will have a Starbucks in the hotel next week. Bad timing on my part! :( All in all, I had a great stay and I look forward to coming back to Nashville and staying at the Sheraton again!

Pros: THE STAFF, sauna, and the beds

Cons: Missed Starbucks by two days!

1 Star Rating: Not Recommended

01/20/2007 Posted by lsiniard

Will never stay here again. People were rude to me and the 200 a night room looked like a room at motel 6. Dont waste your time or money.

Pros: none

Cons: all

5 Star Rating: Highly Recommended

09/28/2002 Posted by dana912

Very happy to have stayed here! All of the staff was incredibly friendly, the rooms were very clean and very comfortable! The hotel is beautiful - our stay on the 17th floor allowed us to look down on the atrium - great view! Excellent location for both the State Buildings and the entertainment district.

2 Star Rating: Below Average

08/02/2002 Posted by seb

Stayed there twice while son was at a 4-H convention. Elevators wouldn't work right. Some passengers thought that they wouldn't go if there was too much weight, but it was hard to get anyone to get off so that the doors would close. Sometimes the elevator would go all the way up before coming down & stopping at EVERY FLOOR! I was not able to dial my son's room from my room or from a house phone. The desk clerks insisted that he must not be there when I knew that he was. For 4 days I begged for assistance but nothing was done. Others had the same problem. My son missed a very important dinner because nobody was able to phone him or get to his room because of the elevator situation. I also thought the rooms were crummy for the price. The bathrooms were in bad shape.

Pros: convenient location, convenient parking

Cons: terrible elevators, old rooms, unresponsive staff

Editor's Review

Comfortable hotel for hard-working business travelers and leisure guests looking to relax.  See the full editorial review.

Insider Tips

Know Before You Go

Call ahead regarding baby-sitting services for younger ones.

More Insider Tips

Hotel Information

Parking

  • Garage
  • Valet

Payment Types

  • MasterCard
  • American Express
  • Discover
  • Visa

Recognition for Sheraton Nashville Downtown

2006 Editorial Winner - Business Hotel

Site Links:

Citysearch is a registered trademark of Bluefoot Ventures Inc., and is used under license.
© 2008 Citysearch.com All rights reserved.

Partner Sites: