Trumps Salon

12/05/2006 Posted by bsweep

I have been a client for over five years and perfectly treated every visit! I am a customer for life and would only miss an appointment if I were dying!! Mark has cut and coloured me for years along with Gwen that has the sweetest voice and heart felt passion for her love of the beauty business. Gwen is an angel and just one minute with her you will agree. Mark is an amazing guy with a personality that will leave you with your face hurting from the smile you will have from the time you are in his chair until you leave. John is fabulous with extentions and talking shop; business that is, which is crucial to how every client is treated like a queen or king. We both have been in customer service industries for years and he is always thinking of how to improve the already perfect service! He is caring and always accomodating to make sure you have a wonderful experiance!! Windy!! She will make you melt with a facial, dermaB, or even a spray tan....really! Kindest and most honest heart felt woman I know. She is a keeper and will pamper and spoil you like no other!! When you arrive you will see the beautiful windows created by Mark and entering see the display of beautiful, some one of a kind items from LA, and abundance of gifts for yourself or specail person. Last, and not least on the A List is Natalia & Denise. They confirm and book your appointment and just about anything else that is offered at Trumps they will see that you are attended to. This beautiful enviroment and all the special people that are part of the Trumps family will make you feel your best. PS I have heard they are opening a new location not far from the current Green Hills location that will be even more FAB! I can not imagine!! But if Earl, John & Mark have there hands in it I am sure we will all be blown away!!!!!! Much Love to you all- From your specal "B"SWEEP ;) Client!!

11/13/2006 Posted by crystale2

I am originally from Los Angeles and have been to salons all over that area. I was fortunate enough to find Windy a couple of years ago when I relocated here to Nashville. It astounds me that someone could use a forum like this to be so hateful to probably one of the most talented beauty professionals I've ever come across. Forgive me for being so blunt but I really can't see taking advice about an ESTHETICIAN from someone who can't even spell the word. Windy provides her clients with not only the latest beauty techniques... i.e. Microderm Abrasion, Eyelash extensions and tinting as well as an array of Enzyme peels, but she also makes you feel so completely comfortable and relaxed... like your best friend is pampering you for an hour. She's professional, sweet and absolutely the best at what she does. So hopefully anyone looking for an ESTHETICIAN who will put your needs first and make you feel like queen for a day will disregard the next post and come see her at Trumps anyway. It's obvious that the "right" people truly appreciate her services. I will also be signing my name to this post so no one could possibly think that Windy would ever write her own review... Absurd!! Crystal Etue

Pros: Great ambience and friendly staff

Cons: That I can't go in there every week for a facial.

11/10/2006 Posted by viki_valeqtii

Ok, it is so obvious that their so called Esthetian has wrote her own review! I have had a facial with " Wendy"---Oh forgive me, " Windy" ( who by the way even spelled her own name correctly in the review), and my eyelashes tinted. The facial was so-so and I did re-book my eyelash tint with her. HOWEVER.....when I showed up for the eyelash tint, "Windy" did not. As a matter of fact I even re-booked for a second time and guess what???NO WINDY!!!! So let's just say I have not booked with her again, my time is way more valuable than that! I will say that I have had a great experience with the rest of the salon. I have had my hair done by Teresa who has done an excellent job on my highlites and my cut was the most fabulous cut I think I have ever had. You also get free entertainment when you sit in her chair by Steve George who works right next to her- he is histarical! I do think that Trumps is a great salon and will continue going there.......just not for eyelash tinting or anykind of facial services.

11/05/2006 Posted by angels2cents

If you want glowing skin, longer lashes, FLAWLESS make-up, and to be made to feel like the most important person on earth!!!!!!Do yourself a favor, go see WINDY at Trumps!!!! She is hands down Nashville's Best Kept Secret. I have traveled all over and never been touched by hands as magical as hers. Hard to explain, experience it for yourself! I always leave her not only looking beautiful but feeling better about myself. One look at HER face and you know you are in good hands. My only regret is that I just found her this year!

Pros: Above and beyond TLC. Facial Treatments, brow wax, lash extensions

Cons: none. Everyone should be under her spell.

08/11/2006 Posted by krista615

I too have been a client at Trumps for quite some time, and could not believe my eyes when I read this scathing review. Though Carol works with my color, all of the women who work in that area - Gwen included - are the epitome of professionalism, and what makes them so is that each of them has a strong work ethic, and clearly set very high professional standards for themselves. Perhaps Gwen felt that relaxing your hair would not have been the best thing for your color, and would have ruined the highlights you had "paid large sums of money for." What I also know about every other professional at Trumps is that they pride themselves on putting out the best "product" they possibly can, which is an amazing head of hair. Not one of them would think about doing anything to harm you, and only had your best interests at heart, I can assure you of that. And how, exactly, are the "secretaries" incompetent? First of all, Natalia and Denise are so much more than secretaries, and they work their collective tails off. And there isn't even enough space in this little rant of mine to sing the praises of Earl Cox, Amy, and all the other stylists who do their best to make me look and feel good when I walk out that door. Sounds to me like you're spoiled, and unaccustomed to having your plans interrupted by a professional who was just attempting to ensure that you left there not looking ridiculous. For anyone reading this - Trumps is one of the busiest salons in Nashville, and all you have to do is watch the beautiful hairstyles leaving that building to understand why. What your post boils down to is that your schedule was inconvenienced - if this was indeed such a major issue for you that you felt the need to actually expend this much energy writing such a vitriolic diatribe, perhaps you should volunteer at a soup kitchen or a homeless shelter, in order to see what an actual problem looks like.

Pros: Professionalism, Gorgeous Hairstyles, Great Products

Cons: None!

08/01/2006 Posted by southernbelle09

I have been a regular customer at Trumps for about three years now, and Don, who's done my highlights, lowlights, and cuts, has provided excellent service. However, I booked a relaxing appointment about three weeks ago with Gwen (and spoke to her directly while booking the appointment), and today (the day of my appointment) I was called by the secretary and informed that Gwen "did not feel comfortable relaxing my hair because it is highlighted." Gwen had not asked me at the time of consultation whether or not my hair was highlighted or colored and was only made aware of this because Don mentioned it to her this morning. This issue should have been resolved at the time of booking the appointment, and I am disgusted at the unprofessionalism of a salon to which I pay large sums of money for quality haircare. Some of the stylists here are excellent, but it's not worth the aggravation of the incompetent secretaries and technicians...go elsewhere (Illusions, Trim, etc.)!