Pancake Pantry

03/29/2008 Posted by bw332

this place has long lines, long waits, and a low health score (73) if you don't believe a bad health score is reason enough not to dine somewhere, I'd advise you actually read a scorecard sometime. items mentioned about this restaurant by the TN Department of Health include Insect, Rodent, Animal Control: Presence of insects, rodents - 4 points off; Toxic items properly stored, labeled, used - 5 points off; Food-contact surfaces of equipment and utensils clean, free of abrasives, detergents - 2 points off. And other violations to account for 27 total points off.

03/22/2008 Posted by locampo

I think everyone that lives in nashville, has heard of this place. Its legendary, but in my opinion the food is only average. Today I had your basic eggs, sausage, and pancakes. With a name like the pancake pantry you would expect the pancakes to steal the show, but honestly I've had better. The service is pretty spotty too. in the past i've been served fairly quickly, but the past two times I've been to the restaurant, i've had to wait atleast 10-15 minutes before my order was taken. I understand there were busy, but its no excuse. Also some of the staff might want to check their attitudes when they are talking to others. When I asked for a box at the counter for my food, a waitress huff and puffed while she went off to get my box, and then she didnt see me as she returned and said "where the hell is he?!??!? I'll remember that next time I decide where to have breakfast.

Pros: Some of the speciality pancakes, especially the parisienne (SP?) are very good.

Cons: Service has its ups and downs. Super high expectations cant possibly be met with the food.

03/21/2008 Posted by thankyajesus

The food taste incredible. The server was awful. She took forever to bring drink refills. She had to be hunted down just to get assistance. I love their food but something is always wrong with their service. The parking lot attendant is no help to the parking situation.

03/19/2008 Posted by TRenee

First of all I'm a burger expert. They have the best burgers in Nashville. The servers are usually extremely busy. The wait is long for refills. I went Monday and they were out of buttermilk pancakes. The pancake pantry without pancakes. lol. Great thing I go for the burgers. Today, took the cake and I can't see myself going back in the near future. The server Kathy cooked my burger well and I wanted it medium. She spent a large portion of the time on smoke breaks. She told me I would have to pay for two burgers if she corrected the problem. She later decide she did not want to serve me and told me "no" when asked for refills. The acting manager stated that I was the 2nd one to make a complaint against her today. He did not charge for the 2nd burger and also gave me a discount and apologized stating that she was probably having a bad day. I've also noticed that the health food score is consistently low and the parking is not very accommodating for its patrons. Overall, if you have the patience of Job it is not that bad. Everyone has the occasional bad day.

Pros: Hamburgers!!!!!!

Cons: Service, Parking, Lines

03/18/2008 Posted by thenashvillian

I am a Nashvillin who lives close to The Pancake Pantry and I eat here SOMETIMES. The parking in the Village is a pain but there is plenty of parking behind the Belcourt Theater across the street. The line does get long on weekends early in the morning, so come early or dressed accordingly. The service has always been a mix, much like in other restaurants. It can get a little pricey but again, this is Hillsboro Village in Nashville, so don't expect discount food. The atmosphere is noisy and it does bother me when people are standing outside looking in at you to hurry up. But the food is good in my opinion and you should be full when you leave unless you are on a 2000+/day calorie diet. I have never had a bad experience here nor have I had a memorable one. It is one of those places to check off if you are new or a tourist to Nashvegas but not somewhere we locals eat religiously. My one concern, which has been addressed in previous post, is their consistently low health score. Year after year they cannot achieve above a 70 which is well below failing in the health inspector business. Overall, I give The Pancake Pantry a 3 star because it is not bad enough for a lower score but not unique enough for a 4 or 5.

Pros: Good Food, Good Experience

Cons: Over Rated, Consistantly Poor Health Score

03/04/2008 Posted by ztalady

Every time I have been to Pancake Pantry, I have never been disappointed. In my opinion, they have some of the best pancakes around town and the wait is definitely worth it.

Pros: Great Pancakes

Cons: Need more options for the omelettes ($1.25 per add on is a little pricey for me)

03/01/2008 Posted by adsfan

I've read most of the reviews here about the PP, and I have to say that my experience was great. The wait was only 5 minutes on a late Saturday morning, the staff was friendly, and the pancakes were the best I've had. Someone please tell me where I can buy a bottle of that cinnamon syrup... it was so good!

Pros: Pancakes, syrup, sausages... everything!

Cons: Parking

12/23/2007 Posted by creede

OVERPRICED, POOR SERVICE and LONG WAITS. Yes I had read the reviews but it sounded like it was worth the wait....What we found was much worse. You are herded around by the doors like cattle at a auction. People are constantly "scolded" for not remaining in a single line and standing right where you have been told to stand. I will agree the food wasn't bad but certainly not worth the prices. Four small pancakes $9.00, a meal for four will set you back $50 easy. We had to ask our server for refills on coffee and water several time before she could remember to come back with the drinks. Eating at the Pancake Pantry is like eating in a military dining hall. March in, sit down, shut up, empty your wallet and get out.

12/06/2007 Posted by stampitsteve

After reading other reveiws I had to try PP while my son and I came to a Titans game. We arrived around 8:00am on Sunday, no problem parking. When we walked up to the front door I saw a cart with coffee and water outside so I knew the reveiws I read were correct when they said there may be a line outside the door. There were plenty of staff working and the service was quick and quite pleasant. I alway ask for a recommendation at new places that I go to and was directed to the sweet potatoe pancakes. Now I don't eat sweat potatoes, never had. So I order the house skillet and sweet potatoe pancakes on the side. WOW were they good with the cinnimon cream. I was stuffed, great value as well. I am glad they aren't anywhere near where I live. When we left there were probably 20 people outside. DO NOT let that discurage you. The service was fast, friendly and the restaurant holds a lot of people.

Pros: great food, fast service

Cons: parking could be an issue when they are busy

11/04/2007 Posted by odrestauranthopper

You probably thought by the title that this would be a negative blurb about the Pancake Pantry however looking at the recommendation of five stars, you guessed it, I love this place! The "Are you kiddin' me?" title is for those people who gave this restaurant a bad review. One star? What is that all about? Okay, so the line is long...the only reason you don't notice it at Cracker Barrel is they have the gift shop (where you can spend more of your money) and the rockers out front, but I've been in line at Cracker Barrel for an hour too. You wait, you relax, you enjoy...the Pancake Pantry could put chairs out front I suppose, but the line moves quickly so it would be like playing musical chairs. And the staff...Pancake Pantry's staff treated me and my guest as if we were the only ones there...just like they treated everyone else. You don't receive that kind of service at Cracker Barrel, Denney's or the IHOP. Yes, you do have to ask for half-and-half, but it's not any different anywhere else..except the Sunset Grill-they bring it out as a luxury too! Yes, the parking is pitiful, but where do you know of in a university/downtown setting that the parking is not limited? Drive around a couple times, you'll find parking. The food, well, in my opinion, the pancakes, bacon and eggs are superb at the Pancake Pantry. The Sweet Potato Pancakes are phenomenal! OMGosh! They melt in your mouth. I'm sure that the negative comments were on an off day...but generally that's not the case. I've been to Cracker Barrel on way too many occasions when it was an off day. One time when we went to CB, we couldn't cut the pancakes even with a knife. You won't find that at the Pancake Pantry. The whole thought of the Pancake Pantry far outweighs going anywhere else in Nashville. Everything about it speaks, "Yes, I HAVE to go there." In fact, we're going there this morning, and yes it is the weekend." I wouldn't take my son to CB for his birthday...only the Pancake Pantry will do.

Pros: Pancakes, Pancakes and did I mention pancakes?

Cons: Parking.