Morris Property Management, Inc.

07/29/2008 Posted by worstCEOever

Judy Rose does not follow the company mottos, especially the one that says empathy. They expect you to read their minds and know when they are leaving early. Then you get charged a late fee for it. They never fix anything. We like the house and the area, however, the service has been horrible. We take care of the home but regular maintenance is really poor. Then they blame it on the owner. Saying the owner doesn't want to fix it. What owner would not want their property taken care of??? The gutters are stopped up, but they don't want to fix that. It will cost the homeowner in the long run. We have ALWAYS paid our rent every month for 3 years and Ms. Rose will never work with us or be kind in any way. Everyone has problems every once in a while. But she doesn't look at the fact that we PAY EVERY MONTH. She has no empathy, no compassion, no people skills and her homeowners need to be made aware of the fact of how she works. She tries to steal money from you in ANYWAY that she can. We even have a problem that needs to be repaired that could cause serious injury to one of my family, but they still won't repair it. Some day some one is going to cost the homeowner and Morris property money, maybe then they will do what they are supposed to. When we move out I guarantee this house will sit empty for a long time before someone rents it again. ANd the only reason we will move will be solely because of Ms. Rose. I hope she can sleep at night scamming people and being hateful and mean. Also, they have raised the rent EVERY YEAR since we have lived here. We are looking for another house and we can get a much larger home for the price we are paying here and that is what we fully intend to do. When we do move I fully intend to let the homeowner know exactly what Ms. Rose is like.

Pros: Nice home

Cons: Poor management and repair service

06/27/2008 Posted by Excellence1

They do not do busniess with integrity. They don't response to anything thing that needs to be done to there properties.They are the worst people to rent from..... RENTER'S BEWARE!!!

Cons: They do not repsond to anything that needs to be done to the property.

10/18/2007 Posted by monitormel

Unresponsive stafff. Tried to get them to destroy some wasps nest attached to my front window and never heard from them. Then they sent me a lien notice because I was 19 days late on a payment which I had overlooked because I happen to travel for a living. When I tried to contact them to correct this, I was told my rep was on vacation. Not quite sure what they do here as my front little lawn is always over run with weeds when I come home.

Pros: no pros

Cons: not quite sure what they do here ?

09/08/2007 Posted by fxlavalle

These people are the most incompetent obnoxious real estate managers I have run across in my 55 years of life. They never answer their phones and will not return your calls. They have repeated, month after month tried to charge me for fictitious utility bills. They charges me a Late Fee based on my full rent amount, although I pay rent on or before the first of each month. Repeated calls and letters to these people are useless. If anyone plans to associate themselves with this company, please take my advice. Stay away; surely there are other property management companies that will, with very little effort, surpass the performance of the employees/owners of ASSOCIA / Morris Property of Nashville Tennessee.

Pros: Nothing

Cons: Absolutely Horrible

08/29/2007 Posted by dtbenjamin

I have recently completed a 2 year lease with Morris Property, and my experience with this property management agency was good, nothing to brag about. However my personal leasing agent Robbie Tenpenny was outstanding from start to finish and well worth my time in providing this review. My situation required a rapid turn around and Robbie personally handled my account with the professionalism and speed I required. I experience very few issues during my 2 year lease, however any issues that Robbie became aware of she would often personally oversee, and maintaining contact even after hours, so as to ensure the issues were resolved. I have recommended and would continue to recommend Morris Property asking for Robbie Tenpenny, as you will not be disappointed. As a personal note to Morris Property, Robbie Tenpenny is an outstanding leasing agent, whose representation of your business is the only reason I have considered writing this review. I have worked in the professional customer service industry for over 15 years, and rarely does an individual’s professional representation of an organization merit my time in providing written reviews. Please show your appreciating for this hard working agent.

08/28/2007 Posted by californiainvestor

It is always fun to read the reviews of the new investors. It is obvious in the manner in which they present their emotionally charged statements that they have recently entered the world of investor status. I hope all of us can have a good laugh at the below reviews. I am proud of Morris Property Management. They have had several major changes in the past few years of which they have been fully committed to maintaining the same level of integrity and standards that Harold Morris had set forth as the cornerstone of this company over 30 years ago. I have personally worked with Judy Rose, Dave Hendershot and Robbie Tenpenny and as a team they compliment each other to provide a top rated service to the investor and tenant. For the Newbies who believe life is perfect including all humans, I suggest a dose of reality and a good doctor. I am not here to say that these individuals are perfect but they KNOW how to resolve issues as they present themselves. This is the key to a long relationship and a solid business model.

08/24/2007 Posted by babs1207

I have dealt with Morris Property on MANY different levels, from personal to business relationships. I would just like to say that 4 of the reviews posted on here were written by the SAME bitter person (obviously) and for as many people that Morris Property Management deals with, the few disappointments below do not reflect what this company is all about.

Pros: GREAT PEOPLE

07/31/2007 Posted by erkil68

Do some research before renting from Morris Property Management. This is a brief occassion of my lease experience. One, they don't return calls. Two, they don't respond to letters, even when certified. Three, they lie about safety of a home. Four, if you want to get something done, you need to show up at their office. Five, when we signed a lease agreement promises where not kept and never resolved. A word to the wise: DOCUMENT EVERYTHING! Especially phone conversations! We had to terminate our lease early due to the conditions of a home in a prominent neighborhood. Most of the negative reviews are accurate. Too bad these reviews weren't available prior to me signing an agreement.

Pros: None

Cons: Poor Customer Service after you sign and absolutely no regards to your concerns.

07/31/2007 Posted by georgeh1970

Judy Rose, the President has no conscious. Dave Hendershot, the Residential Rental Division Manager and Robbie Tenpenny, the Property Manager are incompetent. No one in the company seems to know how to return a phone call. They’ll run your property down and then charge you an incredibly amount to fix it when the tenants have had enough. By the way, they won’t call you to ask you if it’s okay to spend your money, they just do it! They take forever to rent out your place and then the tenants only stay for a year just to get away from the unresponsive managers. Then they give away the security deposit and you’re left fixing up your thrashed house with your own money and you have a vacancy for 2 to 4 months again. If you’re a property owner, don’t use Morris Property. The say they will hold themselves Accountable, but they don’t. Don’t hire these people, use someone with ethics instead.

Pros: Absolutely Nothing

Cons: UNETHICAL

1 out of 1 people found this review helpful

07/30/2007 Posted by ceciliagarcia

Our property manager, Robbie Tenpenny, allowed the tenants of our rental home to break the lease and leave early without obtaining our approval and she did not hold their entire security deposit. They literally gave away our money and though nothing of it. I think it was retaliation for us canceling their contract. They rarely return phone calls or emails and they were not able to increase our rent for four years. Below is a list of the useless employees that were involved in giving away our money: Robbie Tenpenny (female) - Property Manager. Dave Hendershot - Residential Rental Division Manager Judy Rose - President/Accountant Dave clearly admits that Robbie made a mistake, but he refuses to make good on it. In our management agreement under Paragraph 2, Section A, it states that "AGENT shall use diligence in the management of the premises..." On their website under the "Company Overview - About Us" they state "We will hold ourselves Accountable to our employees, customers, clients, vendors and company." Unfortunately, not in our case. In my opinion, their entire "Company Overview" on their website is false advertising. When they admitted their mistake, they did nothing that their advertising suggests.

Pros: Nothing

Cons: These liars have absolutely no ethics.

1 out of 2 people found this review helpful