Trim Classic Barber & Legendary Beauty

05/16/2008 Posted by duchess123

I went to this salon for a year and half and tried several stylists and colorists including the $400.00 an hour Melanie a number of times. The colorist do not keep records of the colors used so as you think you are letting them get to know your hair with multiple visits you are actually starting from square one each time. Melanie is a very good business woman and self promoter however don't think because you are paying top dollar you will get an inspired haircut. My biggest disappointment was that the colorist kept overprocessing my hair and when I asked about it breaking off and falling out she kept advising me to take more vitamins and perhaps my hormones were out of balance. When I quit listening to her and changed salons my hair immediately improved and quit breaking off. Very unprofessional - she had to have known it was the color that she was applying too frequently or too strongly. I did like the creative atmosphere there and was sorry that the services did not live up to the quaint salon.. And you will be pawned off to interns to style your hair upon occasion which is suprising considering the premium prices charged. I have had my hair done at several premium salons in New York and if their top stylist had an apprentice finish the job they are someone that has been under their tutelage for a long time not someone just out of beauty school.

Pros: cute building, parking

Cons: disorganized, management of quality of services

05/09/2008 Posted by katelindsay

I can't imagine what must have spawned these recent negative reviews concerning the quality of service delivered at TRIM. I found my entire experience to be incredibly enjoyable and every staff member with whom I had contact to be nothing but competent and polite. Hailing from a large city myself, I too have become accustomed to paying quite a bit for a quality haircut, but I found the price point at TRIM to be completely appropriate if not underrated. The atmosphere was immediately relaxing and inviting. I intend to consistently frequent TRIM in the future and would recommend the same to anyone. The staff possesses a degree of professionalism that I deem a true rarity in the business. Keep up the fantastic work!

05/09/2008 Posted by LAHOT

All I can say is this place is that it is way overpriced for the not so great quality of work they provide. The place is overrun with "kids" which is probably why I was asked 4 different times if I needed anything to drink. I'm used to paying more money for my services( I'm from LA) but I thought I'd give it a try anyway. Big Mistake. Not only did I have to wait in the most uncomfortable chairs ever, but I didn't even have my stylist for the entire time during my service. I was asked to move from my chair to another room, then back to another chair, I mean come on! I was handed off like an old pair of sneakers to some kid who obviously didn't know what she was doing. I had heard so many great things about TRIM, but judging from the response in the last review, the best stylists must have been uninspired. Too Bad. Long story short: I will not be coming back. There are much better salons around I've discovered and best of all I don't have to leave the hip area! The best thing about this place was leaving.

05/01/2008 Posted by hauteone

After reading all the positive reviews about this place my boyfriend and I both booked haircut appointments at this place. We were both tremendously dissapointed. My haircut didn't seem like anything at all and add to that the fact that my stylist was tired and wanted to iron my hair instead of blow-drying it out and even then she sucked at it. My boyfriend came out looking like he was 12 years old! The people were nice enough, but it's not worth the hype! These citysearch ratings are very often misleading!

Pros: Clean, swanky atmosphere

Cons: Inexperienced staff, over-priced

05/01/2008 Posted by ChrFlGvr

This is only a review of my first phone call about possibly getting an appointment. I never got past the first phone call. What a mess. Why set up an appointment? I didn't.

04/14/2008 Posted by JoniRae

After reading all the rave reviews about this place, I booked an appt for my niece and me to get our hair colored and cut on Sat 4/12. When we arrived, they could only find my niece's appt and not mine. So I had a seat and they came back to me about 5-10mins later and said that the girl I was booked with was no longer working there and they need to reschedule me. They called my niece to reminder her of her appt, but never called me to let me know that I needed to reschedule. They could have even called me that morning before I left to drive downtown to get my hair done. They offered little apology and no discount or anything for their error. I consider this poor customer service and you would have thought that if they weren't going to call people to reschedule, they would have had another stylist there to cover the clients. Poor, poor customer service.

Pros: parking was convenient

Cons: poor scheduling and customer service

04/01/2008 Posted by ja76

I have lived in or around the nashville area all my life and it seems when I find someone to cut my curly hair that they get relaxed and spend less and less time and raise their prices more and more. I am not generally picky about my hair but I have to admit having naturally curly hair can be a scary when trying to find some one to cut it. I went to Trim on a recommendation and was referred by the front desk to Merrill. I couldn't be happier. She has a great attitude and truly spends time with me and teaching me new things to try with my hair (i honestly do NOT know how to do anything with my hair) and although i may not try everything (out of laziness :)) i appreciate her thoughtfulness and the energy she puts into cutting my hair. I haven't left disappointed yet and have been going to her for about 2 years. Rachel also does my brows and although it can be painful (i'm chicken) she does the best job and is great at making you feel comfortable. I love both of them and would not/could not ask for better customer service. Don't want to leave out the receptionist and the crew that constantly asks if we are happy and can they get us something to drink. gotta love that !!!I definitely recommend the experience to anyone looking for a great place to help them look beautiful. Ask for Merrill and Rachel (you wont regret it)

Pros: great service, good cuts and fun atmosphere

Cons: price (but it is so worth it)

04/01/2008 Posted by KarenBottoms

I can't say enough good things about the staff at Trim Classic!! I have been on a quest for some time now to find a hair salon that is as concerned with the health of hair as much as they are the style. I spoke with Aaron on the phone and she thoughtfully matched me with someone she felt would be best suited to my needs. Merrill was a perfect match. She was extremely patient, sensitive and knowledgeable. She formulated a plan for my haircare needs and discussed thorougly every aspect. Everyone at Trim Classic was friendly and helpful and made what is usually a painful experience for me, a truly enjoyable one!!!Thank you Merrill!!! I have finally found a hairstylist!!

Pros: Stellar Service!!! Knowledgeable and friendly staff!!!

03/27/2008 Posted by lauramaxine

You have to try Trim Classic Barber and Legendary Beauty! The customer service from the appointment desk to the people sweeping the floors is exceptional. I have 7 family members who have all moved to this salon. Every stylist is AWESOME! It's funky, fun and I always feel great when I leave. They even sent a stylist out to care for a family member who is in Hospice care and needed a hair cut. WOW! Not sure anyone else would do that. My family has every kind of hair imaginable from curly wavy thick to thin and straight and the talented stylists handle them all. Imagine getting a thank you call and thank you note- unheard of!! And to think the cost is very competitave with the other 5 or 6 salons I have tried over the past 15 years. It's affordable beauty that makes you feel like you are a superstar! PS- I have never posted a message before... but they are worth it! One more thing.. They are open on Sunday and nights! Imagine that!

Pros: easy parking, always on time, delightful staff, quality and value, open on Sunday

Cons: none

03/24/2008 Posted by Stephaniejoy77

Trim is by far the best ever!! My hair is always perfect and Mark is just amazing!! I can be a little particular about my hair and he is always very patient with me. Even though they see their share of celebrity clients I feel like I get the same level of service as they do, which I love! Rachel's pedicures are pure heaven and I am totally addicted! Hair color (highlights & color correction), pedicures and cuts are hands down the best in Nashville. It is a little pricey but is totally worth it....the service is top notch! Mark, Chase, Rachel & Joseph are just fabulous and I would highly recommend checking it out!

Pros: Amazing customer service, highly qualified staff, relaxed environment

Cons: Price