11/08/08

I thought I bought a new camera...

by signese

I bought an expensive new DSLR camera from them. Opening the box I noticed the camera had already been used and one accessory was missing from the box. The sensor was also dirty.

They refused to exchange it for a "real" brand new one because my salesperson wasn't in that day ??

All I could get was my money back. That's what I did, and got the same camera 30 min later from a chain store. I wanted to help a local store, but their product and service was not what I expected.

• Pros: Selection
• Cons: Quality, customer service