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Adagio Massage Co. & Spa

1300 Division St
Nashville, TN 37203
Phone: (615) 777-0602
Fax: (615) 259-7733
Worst massage ever. seriously. i am convinced the Staff are the only ones writing these positive reviews.
1 Star Rating: Not Recommended

05/01/2008 Posted by tmacuff

my best friend came up from charlotte to give me a massage for my birthday. we decided to do the couple's massage... Pre-massage: we were met at the door by 1 masseuse and led to a rickety dirty elevator and up to the location. she told us the dressing room was full - and led us to the waiting room - offered us drinks. came back with them and then told us the dressing room was ready and then asked us why we brought our drinks. they only had L and XL robes and S and M slippers - my friends feet were hanging out of the slippers and her robe hanging off her body. then they led us back to the waiting room and we were there less than 5 minutes before they took us to the room. The Massage: weak. that is the best way to describe it. it felt like they were Barely touching us. my friend said she kept getting the shortest strokes - like the girl would start at her elbow and stop the stroke even before she got to her wrist!!! WTF? also Unsanitary. since the person massage my friend kept coughing on her. (afterwards, we noticed two taped gauze things on each arm - like she had just had shots... maybe it was allergies - but it's NOT the thing you want to see when someone is COUGHING on you during your MASSAGE!!!!!) when it was over - they led us back to the waiting room - where we got to Finally drink our drinks. then 1 girl came back with a tray and said (and i quote:) 'Here are your OrganTic desserts" - my friend and i just looked at each other and said ' did she just...? wow. about the OrganTic desserts: my friend described hers as: "a poppyseed muffin that was turned upside down and squished and spread with a dallop of glaze" if you are going to tote the organic dessert as such a selling point. know that it is ORGANIC - (no T) and make it look a Little appetizing please. overall - i would NEVER go back there and i apologized profusely to my friend for spending $140 dollars on such a waste. it was embarrasing.

Pros: none

Cons: atmosphere - massage skill - vocabulary - the dessert - HORRIBLE. WASTE of $$$$

Response from this business

Response to Review
Posted on 05/02/2008
I've never felt the need to respond to a review before, but in this instance, I feel I must. I am the spa director for Adagio and I can only say that the review was not only mean spirited and unkind, but preposterous as well. Old, historic office building, yes...dirty, no. As a consumer myself, what I can't understand is, if the experience was as bad as you say, why didn't you ask to speak with a manager? There's always one on duty. I stand behind every one of our massage therapists (they are not masseuses) They are all experienced, knowledgeable, professional and well trained. Gauze on a therapist's arms? Organ-Tic desserts? I don't think so. I will not even respond to some of the absurdities that were written, but simply thank our fabulous clientele who know they have a choice, and choose Adagio time after time. If the writer would like to discuss this issue, please call and ask to speak with me. My name is Bascha. Thank you.

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Editor's Review

Music Row spa offers intensive massage therapy for the seriously stressed.  See the full editorial review.

Insider Tips

The Extras

Adagio also arranges spa services at several Nashville hotels, a plus for out-of-towners looking to de-stress.

More Insider Tips

Directory & Services Information

Parking

  • Lot

Hours

  • Mon-Sat 9am-9pm
  • Sun 10am-7pm

Payment Types

  • Visa
  • Gift Certificate
  • MasterCard
  • American Express

Recognition for Adagio Massage Co. & Spa

2006 Editorial Winner - Massage
2007 Audience Winner - Day Spa
2007 Audience Winner - Facials
2006 Audience Winner - Hair Removal

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