True Blue Salon

11/10/08

helmet head

by GailDeVille at Citysearch

For my 56th birthday, I had my hair cut at tru blu as a gift, my hair was down to my waist so I knew there was no way for a professional to screw it up. OH, but guess what, the stylist did not listen, my hair was very thick, I told him I wanted whispy bangs and layered to my shoulders, OMG, I was given a blunt, helmet head all one length, right below my ears haircut, it was awful, I looked like Rosanna Danna on Saturday night live, I have been so depressed over this mess, everything I told the stylist, SCOTT went in one ear and out the other, I want my money back, and the 20 dollar tip I gave Scott, and I would not let this man cut my dogs hair. I HATE THIS PLACE and would never recommend it.

• Pros: none
• Cons: too cluttered, did no product introduction

11/10/09

not made to feel welcome

by graciegrace at Citysearch

One of the first things that drew me to the salon was the advertised promise of a scalp massage and makeup touch up with every cut. I was never, ever offered either. If not going to offer it, then remove it from the print advertisements.

On more than one occasion when inquiring about pricing, I was treated as if it was an annoyance (by the stylist) with a loud sigh and a 'let me see'. I feel the stylists and owner should have their prices down and should not hesitate to be forthcoming about said prices.

Once, when I noticed a spot after a highlight job and brought it to the attention of the stylist, she very rudely commanded me to 'look at her' and then said 'there is not a spot'. Which is basically challenging my opinion as a client and it goes back to the saying 'the customer is always right' . Well, they should be. But that was not the case here.

I observed other clients sometimes being offered samples, or receiving said head massage, or just being pampered in general but my experience was not that way at all. On more than one occasion, I was asked to hold an item (such as a foil) for a stylist, or to assist with brushing my hair. I feel that when I am dropping several hundred dollars or close to it - I would like to be pampered a bit and this is not the place to receive that, by my experience.

Furthermore, in regards to the work, the color was sloppy at times. I had more than one occasion where I had some spotting after getting highlights put in.

In general, I believe all salons could work on being more friendly. Really, having a snooty attitude doesn't give the impression of being upscale, it's just frustrating to the general public who will happily take their money elsewhere to find a place that will make them feel truly welcome. I could write more but I would summarize it by saying I was not made to feel overly welcome. If anything, I felt like i was a burden to the stylist.

• Cons: Snobby attitude, expensive, sometimes sloppy work

02/04/09

So far True Blue is my favorite Nashville salon!

by shellyinthepark at Citysearch

I just had my first experience at True Blue. I had been letting my hair grow out for about a year and decided it was time to bring the cute back. The receptionist suggested I see Graham. He did a great job! Especially since I didn't really know what I wanted and didn't really have a good shape to start with. I love my hair cut and have already gotten several compliments. The rest of the staff was very friendly as well. I will definitely be returning.

PS - The phone number listed on CitySearch is wrong. Its not 325 it's 329.

01/28/09

Best facial I have ever had! EVER!!!

by bartendergal at Citysearch

I had a facial from Beth at True Blue Salon... and it was the best facial in Nashville! The front desk staff was very courteous and offered me the greatest Aveda tea while I filled out a skin questionaire. Then Beth came and introduced herself to me and showed me to her new room(after they have just expanded-beautiful!). She explained to me first steps: undress from the waist up, take off all jewelry, take off shoes and socks and "dont lie down yet, I will give you a hand treatment and wrap your feet while we talk about what you want to do today."

She dipped my hands in paraffin and wrapped my feet in damp hot towels before we started! Nothing I had ever experienced in a facial before, and such a wonderful start! The neck and shoulder massage may as well have been from a massage therapist! Top notch! Then she gave me a 20% buffered pumpkin glycolic peel that was absolutely fantastic! She explained to me the benefits of it and it has no down time! And my skin looked great immediately!

She was so informative and I bought some Aveda skin care products! The products are fantastic and I have never been so impressed with a facial in all my life! I have had facials before and felt like it seemed as if it were just slapping product on my face and thats it.. but this was true skin care and true pampering!

Beth gets 2 thumbs up! Thank you for a wondeful treat! I will be back!!!

11/24/08

Book Brandy.

by nickynash at Citysearch

I have been going to Brandy White at tru Blue for about 2 years and really like the way she cuts and colours my hair. We change it up a little everytime I go and I have am always really happy with the results. Infact I always like it even more after a coupe of weeks and the cuts do grow out well. Brandy is really versatile and has done my "wedding hair" which was blondey romantic curly updo, through to a dark 'euro" looking cut with blunt fringe etc, and lots inbetween.

When Brandy did my hair for my wedding, and I really loved it, had tonnes of compliments and recommend her to the max for your big day! My bridesmaids got their hair done there too by other stylist - their updo's were ok, but just ok. Everyone else probably thought they were great but I was the bride and was picky!

I had intended to get my makeup done there for my wedding but decided against it having had a rushed trial makeover.

Two of my friends also go to Brandy and love her. One of them recently tried to save some money by going to a barber school to get her colour done - then called brandy in a panic with YELLOW hair. So Brandy did a rescue operation that resulted in a great cut and colour, with no yellow in sight!

I am someone who is usually counting the pennies and going for the cheaper option, but I think Brandy is worth the cash, and she will work with you on your budget telling you what will last longer etc.

So, my words of wisdom - Book Brandy - IN ADVANCE!

• Pros: Brandy is imaginative stylist, open to change, great cut and colour
• Cons: 'waiting chairs" not that comfy...makes a difference when you are waiting on your colour to take!

07/17/08

facials

by jamc130 at Citysearch

I've had several facials at True Blue Salon by Beth Hunter and she is the best in Nashville! She is very knowledgeable of her trade and keeps up to date with all the new techniques. My skin and face feel and look their best after her treatment. The Aveda products she uses are top notch. I can't tell you how nice it feels to be pampered like that. She explains the different types of massages and creams and lotions she uses. I have bought several gift certificates for facials with Beth for my friends and they all love her and the products too! I try to go once a week and I get a lot of compliments on how good my skin looks. I can tell my wrinkles and lines have diminished since I've started going to True Blue and Beth. I recommend her to everybody! Part of her treatment is paraffin wax and massages to your hands. Heaven!

05/15/08

Best haircut ever!!!!

by bonbon327 at Citysearch

Heard about the place from a friend,but read reviews on here about stylists,and chose Scott.I walked in and the place was very impressive,the staff was super friendly.Scott was amazing,he did a consultation with me first.....and made great suggestions.My hair is absolutely fabulous!!!! Thank you Scott,you brought out the beautiful in me:)

• Pros: Ambience.Friendly staff.Friendly and amazing stylist....now how can you beat that?
• Cons: none

02/21/08

Great stylist

by mccain000 at Citysearch

I have been going to Scott for over a year now- he is great and super nice. The staff are very friendly. Love this place.

• Pros: Great Service
• Cons: none

08/28/07

AWESOME NEW STYLIST!

by fashionlust23 at Citysearch

I recently started going to True Blue and I really enjoyed my experience. The salon is trendy yet sophisticated and is in a great location. I had my hair colored and cut by a stylist named Dustin! He was truly amazing and made me feel completely at ease. He did a consultation with me and took plenty of time to understand the cut and color I was looking for. True Blue is oozing with charming class and I will definitely be going back to Dustin.

06/20/07

True Blue is the best

by kcd3 at Citysearch

Kim Hunter has been my stylist at True Blue for around 15 years. No matter how far I have to drive, I will continue to go to Kim. True Blue is a fabulous Aveda salon, and the atmosphere is just what I need to treat myself. Finding a talented stylilst that you absolutely trust is not easy, and I recommend True Blue to everyone. If you are looking for a great cut, color, and style then go to True Blue.

• Pros: Great staff, atmosphere and talented stylists
• Cons: Sometimes parking