Off Broadway Shoe Warehouse
118 16th Ave S
Nashville, TN 37203-3100
Phone: (615) 255-5995
Nashville, TN 37203-3100
Phone: (615) 255-5995
inadequate quality guarantee
12/30/2004 Posted by demyan
This negative rating is based on a single negative experience; I don't know whether it is representative. $45 shoes I bought at the store had defective or just bad soles: after 4 months of moderate summertime city wear both soles had holes in them. The store manager denied my request for a partial refund, offering me to return the shoes and receive half-price in store credit. Communication was polite, the offer inadequate; the manager did not see a reason to compensate me for the bad quality of their merchandise.
Pros: location
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