Nashville Other Cities

Welcome to Citysearch!

Click around for recommendations and reviews of restaurants , spas , shopping , hotels and tons of other great things to do near you.
 | close

Best of Citysearch

Nashville Shopping 2007

More

Vote Sponsored By

Holiday Inn Express Hotel & Suites Franklin

4202 Franklin Commons Ct.
Franklin, TN 37067
Phone: (888) 897-0088

Ratings & Reviews Summary for Holiday Inn Express Hotel & Suites Franklin

What Users are Saying:

  • Good for business
  • Near entertainment
  • Family-friendly
5 Star Rating
 
(0 reviews)
4 Star Rating
 
(1 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(1 reviews)

User Reviews for Holiday Inn Express Hotel & Suites Franklin

Citysearch (1), Trip Advisor (2), All (3)

1 Star Rating: Not Recommended

12/07/2005 Posted by AngJett

We booked a room with this particular Holiday Inn and had to change our plans. We let the them know weeks in advance that we needed to cancel the reservation, but they still charged our credit card for the room. Being in sales and using Holiday Inn hotels VERY frequently (including previous visits to this one), we were not happy with this charge. Upon complaint, they informed us that they would NOT credit us the room since it was made in advance. With sufficient notice, most hotels will not charge for cancelations. Being very displeased, we called the corporate office who gave us a credit for a free night. Apparently, each local vendor can make their own rules on some things & this particular venue was not at all pleasant to deal with. We will not book with them in the future.

Pros: location

Cons: Poor customer service, Poor management, Poor conduct

Editor's Review

For more than 50 years, this hotel's familiar green sign has signaled budget-friendly lodging for families and business travelers.  See the full editorial review.

Insider Tips

Save Money

Priority Club members can collect points or airline miles at Holiday Inn or other properties within the InterContinental Hotels groups and earn free hotel stays, trips and merchandise.

More Insider Tips

Site Links:

Citysearch is a registered trademark of Bluefoot Ventures Inc., and is used under license.
© 2008 Citysearch.com All rights reserved.

Partner Sites: