Auto Advantage
Brentwood, TN 37027
Phone: (615) 377-6069
Ratings & Reviews Summary for Auto Advantage
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User Reviews for Auto Advantage
08/18/2008 Posted by roostermama
This is the worst place ever. They kept my car for over three weeks. They did $1500.00+ in repairs and still did not even fix my car. They recommended a new engine after the repair bill had already reached a large amount. I explained to the owner of the business from day one that I did not want to put a lot of money into the car. I am seeking legal action against this company.
Pros: NONE!
Cons: They never called I always had to call and follow up.
07/16/2008 Posted by TeresaKant
This is the worst auto repair shop I have ever encountered. My mother's car broke down on the side of the road on the 4th of July. She was unaware of their reputation, so she had the car towed to their shop. They told her the problem was the fuel pump. They installed a new one, but the car still would not start. Then they told her someone had poured gas in her tank and the entire fuel system had to be cleaned out. So they removed the gas tank and cleaned it, replaced the fuel filter and checked the fuel lines. Next they told her they didn't know if someone had poured gas in her tank or if she just got bad gas. They recommended cleaning the undercarriage of the car because it had oil accumulated underneath it and it could catch fire. Then they changed out the spark plugs without my mom's permission and were preparing to replace all 6 fuel injectors! We removed the car from their care and towed it to Jim Reeves Chevrolet. They found that Auto Advantage had shorted out the cam sensor, not connected the fuel line to the fuel filter, damaged the clip to the fuel filter, crushed a hose clamp on the top of the tank wiring harness causing the clamp to cut the wire, the fuel sensor seal was not installed properly and the terminals were damaged. We paid Auto Advantage $621 to pick up a car that would not run. Then we paid $85 to tow it to Jim Reeves, and $783 to Jim Reeves to fix their mistakes. NEVER take your vehicle to this place!!!!!! This shop doesn't even deserve one star, but this system does not allow you to leave it blank.
1 out of 1 people found this review helpful
07/14/2008 Posted by MsLori234
I recently broke down and had to have my car towed to a repair shop. I orginally was going to have my car taken to the dealer. I called auto advantage and they towed me to their repair shop, they gave me a discount on the tow and then to top it off 10% off parts and labor. I called to get an estimate from the dealer and then an estimate from auto advantage. I decided to stay with auto advantage. I went ahead and approved the repairs. The owner to the repair shop even let me use his Cadillac Escalade until the repairs are done. I was shocked, I have never seen a repair shop just lend out vehicles to customers. I recieved a call the next day stating that the repairs were done and I can come pick up my vehicle. I had the greatest experience there and would recommend you go here.
06/18/2008 Posted by fwrsrnice
I would never recommend this shop to anyone. They recommended many thousands of dollars worth of work on our old car, and the car never ran correctly after. They spent an absurd amount of time on the car, and we even had to bring it back several times. It was a nightmare which probably warranted legal action. It seems to be a very shady operation, and very distrustful. Do not take your car here.
Pros: nothing
Cons: everything - terrible place
