Petmeds

05/08/2008 Posted by MusicBizGal

I can't say enough good things about Petmed! I'm definitely a protective dog owner and don't trust my dog to just anyone. I drive half an hour to get to them because they are so wonderful to my dog. We faithfully use their grooming and vet services. My dog has a thick, long coat (part Chow) and a lot of groomers want to charge an arm and a leg to groom her- but not Petmed! And they do a beautiful job! My dog looks so cute when she emerges from the back with a bandana around her neck after each haircut! The vets have been more than wonderful to us. They are so kind and knowledgeable. We've been there for appointment visits and also as a walk-in. Each time they got us right in and were awesome about answering every question I had. The staff is just crazy about animals and it shows! Every one is so sweet and you never have to wait long for anything. I'm so happy we found them!

Pros: Kind; Quick; Knowledgeable; a GREAT value; Friendly staff

Cons: Can't think of any!

03/21/2008 Posted by dogEluvR

This place is a great find for me and by two dogs. The doctors are ALL very nice and knowledgeable. Dr Morgan has been especially helpful to me. Our first visit to Petmeds was with a stray rescue with a host of medical issues!! They greeted us with open arms and minds, and provided exceptional service and care. They helped us save this doggie’s life! No animal is turned away here. The great service continues with at home follow up calls and reminder mailers. I believe that these doctors and staff (even the receptionist who has always been nice to me!) have the biggest hearts and finest animal care around. Also, any time that I call with questions they are nothing but polite and helpful. It is true, they are not a ‘value vet’ but you always get what you pay for – remember that. I suggest making an appointment to avoid waiting; however the service IS STILL worth it. Highly recommended!

Pros: hours, service, friendly staff

Cons: location - that's about it!

11/11/2007 Posted by d_white

I have a lab with several health problems so I've been to PetMed about 5 times now. Sometimes the service and vet are good and at other times not so good. My lab was misdiagnosed with ringworms and the vet told me that she would follow up with bone and joint health information but never did. The vet that I originally used there missed a couple of scheduled appointments and we were passed on to another vet and it was like starting all over. The facility is nice and clean and the hours are good.

Pros: Nice faclities, good hours.

Cons: Vets are average and do not follow up.

04/10/2007 Posted by pleasedpets

From the first time I stepped foot in the door, my pets and I were treated with nothing but respect. One thing folks need to remeber is that when you go into any clinic, human or pet, as a walk in, you can expect a wait, save yourself the time and make an appointment. The staff at PetMed is wonderful and caring, my dogs enjoy coming to the clinic to visit all these wonderful folks, they don't typically like to go anywhere. ( scarry) I have sat in the lobby and heard the horror stories for other people that were in this clinic to help "fix" somethings another clinic may have done, or not done, they get lots of referrals from other clinics, and I for one can say I know why: dedication, commitment, respect and compassion. As far as the pricing, anyone that has not learned in life that you get what you pay for has a hard road ahead. The prices may be a bit higher, but I also get a higher level of professionalism and a fabulous piece of mind knowing my pets are seen by the best!!! I am in this place all the time, I can pretty much gaurantee that no Doctor in that place told someone their 8 week old kitten only needed 1 set of vaccinations, not in this place.

Pros: Dedication first and foremost to my pets

Cons: busy road out front, but worth the wait to turn in.

03/21/2007 Posted by ega

The receptionists at PetMed are snotty and aloof, and the vets are incompetent. I adopted an 8-week-old kitten from Animal Control and took him to PetMed to get checked out and get started on his shots. The vet I saw said that he just had ear mites and gave me one round of Revolution to treat them. Also, she said he would only need one set of shots (come on -- an 8-week-old kitten only needing one set of shots? Everyone knows better than that!). About a week later I had to take my other cat in for urinary tract problems. I ended up leaving him there for the day and when I came to pick him up, the vet didn’t even come out to explain the antibiotics she had prescribed. They just handed the cat back to me, said good luck, and I never heard from them again. Needless to say, I found another vet immediately. The “ear mites” on my kitten never got better, probably because when I took him to a new vet, they took the time to do an ear smear and determined that it wasn’t even ear mites, but a yeast infection which requires a totally different antibiotic. Also, he needed 2 more rounds of shots. The new vet also took the time to explain all of the urinary tract problems my other cat was having, even brought in books with pictures to show me what was happening. PetMed’s prices for the minimal work they did on my cats was outrageous! At my new vet, we got new shots, new prescriptions, new tests, and I spent less money there than I did for two 5-minute visits at PetMed. PetMed is a rip off and I definitely do not recommend them to anyone!

Pros: The office was clean and they have good hours.

Cons: Everything else -- snobby receptionists, clueless vets, lack of compassion, high prices.

11/14/2006 Posted by lzupkus

I hate having to find a new doctor for myself or my pets. Pedmeds was wonderful. Caring staff. The vet techs and the doctors are very kind. They are a little on the pricey side, but they are not out of line on their charges. I'm a firm believer that in many cases you get what you pay for, and the health of my pet is important to me. If you have ever had a bad vet, you will agree.

Pros: Staff, services

Cons: price, not like I said, not out of line.

09/01/2006 Posted by gleneddy

I brought my dog in to Petmed to have the doctor check a possible ear infection. From the time I walked into the clinic to the exam of my pet I was treated with respect and my dog was treated like she was top priority. Both the doctor and the staff were professonal and answered all the questions I had in detail. I was also really behind on my dogs vaccines and the doctor emphasized how important they were to keep my dog healthy. It's nice to know that some doctors still care about their patients and are willing to go above and beyond to take good care of them. Nice to see a vet clinic doing a good job!!!

Pros: nice clinic

Cons: lots of traffic around the area..but worth it

09/01/2006 Posted by katie81

I brought my dog & cat to Petmed and I was really impressed. They were very helpful and extremely thorough. I took my dog in to be groomed and I really appreciate the fact that all dogs have to be fully vaccinated (either there or at another clinic) before they can stay for grooming. It really gave me peace of mind to know that they care about my pets health. I give Petmed 2 thumbs up!! As for the receptionists, I have never seen them be rude or "snobby" to anyone even when people are rude to them. Eveytime I go in they know my pets name and make us feel very welcome. I will continue to have my pets treated at PetMed.

Pros: All pros

Cons: It is far away from my house, but it is worth the drive!!

09/01/2006 Posted by sbs2k

I disagree with the above review. When I came I had wonderful service. It takes time for things to be done right so I was glad to give them the time to do there job. The receptionists are very sweet and show a real interest in the animals.

Pros: Great Veterinarian Care!

Cons: Their groomers are so wonderful they are always booked!

07/17/2006 Posted by filahsifer

We took our dogs (Yellow Lab and Boxer) here for a bath and grooming because our usual vet doesn't do grooming and they were closer than the kennel that we go to in Franklin. The reception here is rude and unknowledgable and they take forever to get new pets registered (30 minutes after all of the appropriate paperwork was done). They require a full imunization record for your pet, otherwise they swindle you into getting a full set of new shots which they charge way too much for ($99 vs. $45 at my vet). I give it 2 thumbs down for a horrible experience.

Pros: good price for grooming, close to I-24

Cons: unknowledgable staff and long waits, high priced vaccinations