Summers, S Jeffery - State Farm Insurance Agent
Nashville, TN 372031848
Phone: (615) 320-3016
Ratings & Reviews Summary for Summers, S Jeffery - State Farm Insurance Agent
What Users are Saying:
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User Reviews for Summers, S Jeffery - State Farm Insurance Agent
05/30/2008 Posted by VarCherity
I just called to get an auto quote, and I just didn't feel right about it. The sales person I spoke with wasn't very knowledgeable about their insurance. I was told that I would get a call back with answers to my questions, but I never heard from them. I just looked elsewhere for my insurance. I wonder if others have had a similar experience. I can't say that I'd recommend this place to anyone. I was never introduced to the agent as he wasn't there when I called. I just got one of those creepy feelings like they really didn't care about me... just my money. Oh, the sales person did try to sell me on some kind of apartment insurance while I was on the phone, but I kept telling her I just wanted car insurance.
Pros: Good location, and it is close to my office. However, there is another agency 2 minutes down the road on West End.
Cons: lack of knowledge by the staff and no agent contact
05/28/2008 Posted by crosstheplain
We recently transferred to Nashville with my work. I went by the office and met the entire team during our appointment w/ Jeff. Our last agent in Denver was fantastic, however, I didn't feel as "at home" as I felt when I entered the local Nashville agency and met Jeff and his group. Thanks so much for making our transition a positive one. It seem like I now have a group of people who are genuinely concerned with taking care of our insurance.
Pros: Friendly - Easy
05/23/2008 Posted by ducat
Great folks. Made everything easy during our auto claim. Picked us up at the accident scene - which was more than I expected. We do most everything by phone with the office - which is the easiest thing for us, always a spot-on experience. Didn't seem like the typical insurance guy.
Pros: Easy, Friendly, Can do business by phone or in person. Experienced
Cons: Wish they could insure my house in another state - too bad.
03/17/2008 Posted by nashville_girl
Received an unsolicited phone call at home from these people. When he asked for my date of birth and I wouldn't give it to him over the phone and asked that he mail me information instead, he said "that's weird" and hung up on me. I'm not in the habit of giving out personal information to strangers that call me up out of the blue. Very rude sales tactics.
12/10/2007 Posted by hambro
I can never get through to Mr Summers and his staff is untrained and rude. They didn't handle my claim well at all, and I have to call a few times in order to get through to somebody. Pick another local agent... you'll be treated better elsewhere.
Pros: nothing
Cons: bad service, hard to contact, Agent won't talk to clients
