Sakura Japanese Restaurant

07/16/08

Amazing food. Horrible People.

by nashvillelover1013 at Citysearch

I love the food there. But everytime I seem to go there is this one waiter who is just horrible. He is rude. He complains the whole time about his boss. When we were there he was very offensive to me as a woman. Even threatening once to the man I was with. I love the food. But I think for now it will be to go till he's gone. It seems to be the common vote. Everyone I know or have talked to about this restaurant loves it but refuse to go because of him.

I recommend it as long as you ask not to be seated in Johnny's section.

He is absolutely terrible.

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Comments

carmelaeryka– March 27, 2009 at 06:14:17 PDT

Haha, I go to Sakura multiple times a month. I have a feeling I know of that obnoxious server. VERY arrogant and tries to impress WAY too hard. EAVESDROPS and INTERRUPTS conversations! HOWEVER, there is one server there who has pretty much remembered my regular order and is always so kind to me. The owner is pretty great, too.

comment

09/20/09

interesting place, not in a good way

by jeaves726 at Citysearch

First off, the sushi was ok, maybe even good...not great though. By far not even close to best I’ve had.

Second, when we received our order, it wasn't correct. We advised the server of the issue. She said she knew it wasn't correct and showed us that she wrote our order down correctly, but said that’s how the cook made it because that's what he wanted us to have. When we asked her to correct it, she said the person that makes the sushi had already left and we either had to take what he made or nothing. A few members of the staff tried to convince us that what he made was better and said the order couldn’t be corrected. They said that because our order was incorrect, they would give us a discount...which ended up being about $2.

My suspicion was that the fish I ordered wasn’t fresh enough to stand on its own, so he made a roll out of it. After pulling a few pieces out of his creation, this was confirmed. The fish hadn’t spoiled, it just wasn’t as fresh as it should have been. Our experience was very strange and frustrating. We don’t plan on returning.

• Pros: decent sushi
• Cons: order incorrect, wouldn't fix

09/15/09

tsuzu

by tsuzu at Citysearch

I'm a Japanese. I haven't eaten the food called "Hibachi" in Japan. We don't have that food. Hibachi is the tool to make fire. I was so sad when I went there. No real Japanese food is there. I guess this is the American style.

• Pros: Japanese?

11/17/08

Very poor Sushi

by curreypowder at Citysearch

My wife and I eat sushi on a regular basis. We recently moved further out of Nashville, and were happy to see that there was a Japanese restaurant near us. We were extremely disappointed in every aspect of this restaurant. We have eaten there twice, just to see if the first time was a fluke... and it was no fluke. This is possibly some of the worst sushi I have ever had. Very poor quality of fish, rice was a bad texture, and they were even poorly rolled. I have to believe that the other reviews seen here were either by people who work at the restaurant or people who have never had good sushi. Not recommended!

• Pros: They have seats...
• Cons: The sushi is terrible

06/05/08

Poor Customer Service

by UNHAPPY25 at Citysearch

My co-workers and I use to love to go to this restaurant for lunch. The food is good, however just recently we noticed that the customer service from the servers has become very rude. After I finished my meal; I paid for it with a credit card choosing not to leave a tip on my card, however, I was going to tip him with cash. Not allowing me the opportunity to leave him a tip; the server asked me "why didn't I leave a tip?" I began to explain to him that you don't ask your customer if he/she will tip you and to allow them time to tip them (I was still sitting there waiting on my co-workers to finish eating). In front of the other customers he began to argue loudly with me concerning his tip and why I should tip him. He later suggested that I go to McDonalds where I can get free service and to let him know that I?m not tipping him next time so he won?t wait on me.

• Pros: FOOD, PRICE
• Cons: SERVICE, WAIT TIME

02/01/08

Amazing sushi!

by allie424 at Citysearch

Love this place. Go here twice a week sometimes for their sushi. Friendly sushi chef/staff. Prompt seating and service. Must try it! I recommend the Crunchy Shrimp roll and L.A. Roll.

• Pros: Sushi, Hibachi, Service, Location
• Cons: None

09/30/07

Great food, great service

by crazydayz at Citysearch

My husband and i freqent sakura about once or twice a month. The atmosphere is great, the food is fantastic.It is very comparable to Kobe steak house except it is much cheaper. The lunch specials are really a great value. The cooks are funny and very talented. Everyone says they have fantastic sushi too, but I dont eat it so im not sure. I have heard from many people it is great though. It is a great place to go with large groups, they have a double table that holds like 15 people. The restraunt is very clean, and well organized Drink prices are great also. Service is fantastic. I would recommend it to anyone, except for very small children. The flaming volcanoes, and things are really cool to older children, but tend to scare the babies-3 year olds.

• Pros: Great food,service, prices
• Cons: small bar, only has like 6 seats

08/16/07

A delight right in Hermitage!

by mariposa0331 at Citysearch

So I must say that I was a little bit skeptical to try a Japanese resturant among the chains in Hermitage. I was really craving some sushi though and didn't feel like having to put up with going downtown. So, I decided to try Sakura. I was so happy with my meal and I cannot WAIT to go back! It is very nice inside! I can't wait to try their hibachi, but we did eat their sushi and it was FABULOUS! We watched it being made and it was so good and fresh. Plus, the prices were great and the staff was more than friendly. You HAVE to try this place!

• Pros: Value, Ambience, Delicious Food
• Cons: NONE!

10/23/06

Best Sushi in Nashville

by catneal1 at Citysearch

I love their Sushi and the Habachi food. Servers and management staff are wonderful. We go there every chance we get.

• Pros: Fresh food, Good Atmosphere, Prompt Service
• Cons: Go early...crowded most nights