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Nashville Shopping 2007

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Hair Mafia

2810 Bransford Ave
Nashville, TN 37204
Phone: (615) 308-6310

Ratings & Reviews Summary for Hair Mafia

What Users are Saying:

  • Satisfaction
  • Sanitary
  • On time
  • Evening hours
5 Star Rating
 
(63 reviews)
4 Star Rating
 
(3 reviews)
3 Star Rating
 
(6 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(3 reviews)

User Reviews for Hair Mafia

1 Star Rating: Not Recommended

05/02/2008 Posted by RTS7554

I was unimpressed by all aspects of my visit- the salon itself, the courtesy of the staff and my hair. I am going to another salon today in hopes of repairing the style somehow. In general, I found it to be an unpleasant and uncomfortable visit.

Response from this business

Please call so we can resove this.
Posted on 05/03/2008
We are so sorry that you were unhappy with your experience and hair. Please understand that if we don't know which stylist you had your visit with then our hands are tied. We wish we knew which stylist you saw so that she could have a chance to either fix what you are unhappy with or give you a refund. We pride ourselves on making our clients feel welcome. Please call and we would be more than happy to resolve this. Thank you. Heidi Love
1 Star Rating: Not Recommended

04/23/2008 Posted by abrush

I arrived for my appt and the stylists looked up at me with blank stares, like they were wondering why I was there. I told them who I had an appt with and they said "she's not here right now, she'll probably be here soon." 45 minutes later, my stylist arrived. I should have gone home but I was so excited to get my hair done. She came in and breezily explained that she had been at a photo shoot, and that's why she was late. It was as if I was supposed to be impressed by this and think it would make her being late to my appointment ok. I was angry but tried to be polite. The hairstyle turned out ok, but I will never go back to this salon. The unprofessionalism and lack of courtesy ruined the experience for me.

Pros: ?

Cons: Discourteous and unprofessional staff

Response from this business

So sorry about your visit
Posted on 05/03/2008
We always pride ourselves on making sure our clients have a great experience at the Hair Mafia. The two stylists that work in the front of the salon are very sweet and have never been described as discourteous. I'm sorry you perceived it that way. Each of us work on photo shoots from time to time and every once in a while they run longer than expected. I'm not sure which stylist your appointment was booked with but you should have received a call to let you know she was running late. I would be upset too. If you would call the stylist you had your visit with and let her know how you felt, she would be more than happy to give you a refund. Thank you and again we are very sorry. Heidi Love
5 Star Rating: Highly Recommended

12/07/2007 Posted by mrmusicsnob

First off, due to moving many many times throughout my life, I have had more stylists than most people have had friends. lol I'm also more picky than most guys. I went to Mafiosa CJ at HM for the first time this week in a frenzy due to my original stylist disappearing, and boy am I glad I did. THE PLACE: To be honest, I read the reviews (which are all great) and thought "These are really good reviews, but noone is THIS good THIS consistently." Well, I thought I would try it out anyway, just to see. WOW. They really are that good! The location is convenient, and the place is so cozy. It was less like going to a great salon, and more like going to a friend's house, who just happens to cut hair. THE PEOPLE: The only ones there when I went were Heidi and CJ. I only spoke with Heidi a bit, as she was with someone, but she did make it a point to meet and shake hands. I like that. CJ is a big cut-up. She's hilarious, and extremely personable, and not in a stylist-to-client sort of way, but genuinely friendly. And working off of the Mafiosa theme, she even played along with my bad, cliched-to-death Goodfellas impression, so CJ rocks. THE CUT: She asked me what I would like to do with my hair ("Can ya give me a cut that makes me look like David Beckham?" rofl). I gave her an idea, and said "the rest is up to you". She gave me my first razor-only cut (to my previous stylists: why did you not tell me about this?!?!), and it was/is great! I have officially found a new stylist. That pretty much covers my review (er, short story) of HM. Would I go somewhere else? (say it with me CJ) fuhgetaboutit!

Pros: The stylists are genuinely friendly, incredible talent, good location

Cons: I didn't find them sooner ;-)

Response from this business

You sure covered it all!
Posted on 12/08/2007
Thanks sooooo much for that incredible review!! Had alot of fun when you were in, and it was great meeting you. Glad to hear that your search is over. I told you that you would love the razor cut.....stick with me kid...David Beckham doesn't have nothin on you! Welcome to the Family!!! CJ Smith (615) 415-2311
5 Star Rating: Highly Recommended

11/12/2007 Posted by mishelntn

I have spent the past 4 years (since moving to Nashville from Texas) trying to find the ideal stylist. I wanted to find someone who: 1. ) Knew how to give a modern cut 2.) Knew how to perfect the coloring I was after 3. ) Was down to earth but professional 4.) Applied ZERO sales pressure 5. ) Did not have to book 3 months in advance to get in for an appt. Tough order to fill! However, after trying several stylists at the 'top' salons, I found Heidi who met all of my criteria. I have been to Heidi three times and have another appointment scheduled for the weekend. Finally, people are back to complimenting my cut and color and I attribute it all to Heidi. I took in a couple of pictures of Posh Spice's haircut and Heidi was able to duplicate the cut to the exact standards I was hoping for. I recommend Heidi to anyone who realizes that when you feel good about your hair, you feel even better about yourself. Thanks, Heidi!

Pros: Heidi

Cons: None

Response from this business

Woweee....5 out of 5!
Posted on 11/13/2007
It makes me so happy to know that you are loving your hair and feeling great about yourself. Thank you for being such a wonderful client! See you this weekend. Heidi
5 Star Rating: Highly Recommended

10/12/2007 Posted by yeager68

I was very impressed at how fantastic the whole experience was. I made an appt. with Kristina, and had no waiting time once I got there.Kristina took her time to do a thorough and wonderful job from start to finish. The surroundings extremely comfortable and relaxing. I loved the hair products Kristina used to style my hair. I will be back for sure.

Pros: Cuts, color, highlights, great parking

Cons: none

Response from this business

See you next time!
Posted on 10/17/2007
Thank you for the nice review. I am pleased to hear that you have been happy with every hair cut. Take Care, Kristina
5 Star Rating: Highly Recommended

10/11/2007 Posted by planestrains

What a great experience!!! I felt like I received attention from Heidi, like I was a movie star. It was nice to go to a salon and not be pressured to buy hair product. Infact, I had to ask what she was using in my hair. I felt very beautiful and love my highlights and cut. Although, I was not offered any wine.....(probably had to do with the fact that I was headed right to work after the appointment) lol. I strongly urge anyone looking for a stylist, to check this place out. Heidi, you are wonderful. Thanks again.

Pros: Charming place and friendly staff

Cons: none

Response from this business

You ARE a star!
Posted on 10/12/2007
You did too drink wine...you just don't remember..lol just kidding. We do our best to make everyone feel at home and I'm glad you were happy with the final results. I look forward to seeing you again. Next time you should stop by after work and I'll make you a martini! Heidi
5 Star Rating: Highly Recommended

10/03/2007 Posted by kmusic

I was referred to this salon by a few friends I work with who go to Heidi. I work for a record label and it's important that my hair looks up to date. Long story short, I LOVE this place! I felt like I was in someone's home and Heidi's private room is very cool . I enjoyed a glass of wine while I had my cut and color done. Best cut & color ever. Heidi is a real pro as well as a sweetheart.

Pros: relaxing place and very freindly stylists

Response from this business

I'de like to make a toast.....
Posted on 10/04/2007
To good hair! I'm glad you felt at home. Say hello to the girls for me and I'll see you soon. Heidi
5 Star Rating: Highly Recommended

10/01/2007 Posted by brandyva

Kristina has been my stylist for 10 years and has always kept up with the latest techniques and styles! When she was in Las Vegas working at the ACM awards, I took it upon myself to get a "lovely box" of color and Lordy...I regreted that! But SHE FIXED my mistake! And can fix yours too!!! She also hooked me up w/ the perfect foundation & lip color! purrrrr! Excellent highlights & a wonder, comfortable enviroment makes going to the salon not stressful but a joy! Makes me feel like a new person! INside & OUT!

Pros: personable, private, GREAT MAKE UP!!!!

Cons: I live in Gallatin bit who care? worth the trip!

Response from this business

A brand new you!
Posted on 10/03/2007
I appreciate you taking the time to write a comment about my work. You are such a wonderful client. It is a pleasure seeing you every visit. Even if you turned your hair color orange. Thank you, Kristina
5 Star Rating: Highly Recommended

09/28/2007 Posted by rockworld

Kristina Cheri you are better than all the rest! I have trusted KC for over sixteen years with my hair. She gives a mighty fine men's cut. I highly recommend this salon.

Pros: Ambince, Parking, Service

Response from this business

YOU'RE simply the best!
Posted on 09/29/2007
It is such a joy to see a happy and satisfied customer. Thanks for being such a wonderful client. See you next time for your monthly trim. Kristina
5 Star Rating: Highly Recommended

09/14/2007 Posted by shelliewatson

HELP!!! THE PAPPARAZZI ARE FOLLOWING ME!!!! CJ HAS MADE ME INTO A NEW WOMAN AND I FEEL LIKE A STAR...VICTORIA BECKHAM TO BE EXACT. I HAVE HAD EVERYONE FROM MY DENTIST OFFICE, THE BANK, THE DOCTORS OFFICE STOP ME TO ASK..."WHO DOES YOUR HAIR?!!" I WENT FROM LONG HAIR TO A STACKED "POSH" CUT ...I DON'T THINK I WILL EVER GO LONG AGAIN. CJ DOES MY COLOR AND CUTS MY HUSBANDS HAIR AS WELL...SHE IS PATIENT, HONEST, AND THE BEST STYLIST WE HAVE EVER HAD. SHELLIE & JOHNNY WATSON WATSON CARPET&FLOOR COVERING

Pros: COMFORTABLE AND COZY

Response from this business

You celebrity you!
Posted on 09/26/2007
Thanks so much for the awesome review Shelly & Johnny! I've done both your hair for some time, and you both are great. You could literally be the double to Victoria Beckham!!! You look amazing....so glad you love it! Just make sure you tell the paparazzi to make sure your pic's go in a reputable magazine! hehehe. Love you guys!!! CJ

Editor's Review

Four Berry Hill stylists and makeup artists who offer cuts, coloring, highlights, conditioning services, eyebrow tinting and makeup applications.  See the full editorial review.

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