10/12/09

Very Disappointed!

by Emily928

Two weeks ago, I had pink and whites done. The technician burned two of my nails on the nail bed. That section of my nail is now darker than the rest of the nail.

And past weekend, I was dissapointed in the way my tech rushed through my pedi,,,forgetting which I had ordered. She put lotion on,,,then said \"oops\" you were supposed to get the scrub...which she used on me and her version of a massage was about 5 minutes,,,, When a service is paid for,,,clients expect nothing less...I am not sure why she was in such a hurry, but I left disappointed with the services, and probably will never return.

• Cons: Bad services

09/06/09

Compared to Venetian, I'd absolutely rather go to Signature.

by hxs1542

It was a busy weekend, but the manager was managing the place pretty efficiently. In a minute, our pedi chairs were ready, and the lady were waiting for us. While they're working on, they were friendly even though they didn't speak English fluently. They constantly asked if everything was all right. They never chatted each other and paid full attention to our feet and nails. Through pedicure and manicure, we felt well treated and are very happy with the job they did. We're definitely going back.

• Pros: Way better then Venetian
• Cons: bit crowded

08/14/09

Can't beat the price!

by rdobbs17

I got my nails done here last night. My manicurist was tedious about doing things right and my nails came out looking great! I enjoyed having my pick of a free beverage with choices of bottled water, soft drinks, or even white wine. I got the basic manicure and pedicure and it was fabulous-- complete with hot towels, moisturizer, and massage. I was expecting to pay between $70 and $80, but to my surprise it was only $50! (Of course, I left a $10 tip) I was so pleased with the value that next time, I will upgrade to the deluxe mani/pedi!

The only con was that they were extremely busy, which was odd for a Thursday. I would recommend going during the day if possible to avoid the after work rush.

• Pros: Excellent value, complementary beverages, nice decor
• Cons: Busy

08/03/09

Rude staff

by KB2

On the one occasion I went, I got a pedicure. I intended on getting a manicure, but the woman who was to do the manicure could not speak English and was very rude when she could not understand what I asked her to do. The man who did my pedicure cut my cuticles too much and left abrasions on my feet.The staff also complained about the lateness of my appointment. They were probably too rushed to clean everything properly. I also discovered later that they left me a lovely parting gift....a toenail fungus. Do not go here!!!!!!!!!The pedicure did not even look that good. I am highly disappointed!!!!

• Pros: None
• Cons: Rude staff, unclean facilities, very crowded

10/01/08

Not as great as other reviews make it sound.

by SECPerks

Yes, they were punctual. Yes, they were relatively inexpensive. ($32 for a mani & eyebrow wax) No, this was not a pleasant experience. The place was packed and the noise level was almost unbearable. Dueling TVs blasted at full volume over the music playing in the background. The stylists shouted across the room at each other over the din of the other customers. My manicurist didn't speak any English, so another worker had to shout translations at me. Throughout the entire experience, I kept bumping elbows with the women on either side of me because we were jammed in there like sardines. I also got an eyebrow wax, and it was literally a "drive-by waxing." While the manicurist was doing my nails, this other woman pushes a cart up next to me, twists me around almost backwards (think, The Exorcist), and procedes to wax my eyebrows in less than 2 minutes. Then she's off again with her cart to assault the next victim. I was out of there in 30 minutes. If you want an assembly line job that is only of acceptable quality, then this place is bearable. If you want a relaxing experience and a quality job, stay clear of Signature.

• Pros: Quick service
• Cons: Low quality; hardly a relaxing experience

07/27/08

BEST nail salon EVER (It sounds like I'm exaggerating, but I'm not!)

by maryjatkinson

I love this place. I take everyone I know there if they are visiting or just have never been. I've gone alone, with one or two friends, and as a large group when renting out the whole place, and it never, never, never fails to amaze. It's squeaky clean and posh, with a beautiful painted ceiling, elegant decor, lots of TV's to watch while you're getting your mani or pedi, and the most massage chairs you've ever seen. The staff are all incredibly friendly and accommodating; they refill your wine glass (a very nice perk!), and are gentle and professional. I LOVE the Signature Pedicure with the salt scrub, masque, and warm towels... It's heavenly. Go there with a friend to relax and chat, or just by yourself to feel pampered at a very reasonable cost. It's the BEST!!!

• Pros: Absolutely the best nail salon, anywhere!
• Cons: None!

04/26/08

Best in Nashville

by kbfish

This salon is friendly, punctual, cost efficient and convenient. They offer great services at bargain prices with wonderful perks. Not only is the staff friendly and professional, they are helpful, accomodating and go above and beyond. I have been at various times--for weddings, days, nights, weekends, you name it, and it is always top notch. The manicurists are so friendly. It's the best deal in town!

• Pros: Beverage service, relaxing, friendly, great prices
• Cons: Can be busy

09/25/07

First Class services

by pronashgurl

Absolutely love this place! Complimentary wine, sodas and water with any service. They take extra time for pedicures, giving you a great foot and calf massage. Every nail polish color in the world to choose from. Wonderful friendly staff who aim to please. Nice clients with few teens.

• Pros: clean, pleasant staff, wine!
• Cons: if you schedule an appt, be sure to ask if your tech will be availble when you arrive.

08/22/07

Great place for a pedi

by hereismyopinion

I don't get a lot of pedicures, but when I really need one, I only go to Signature. The people are very courteous, the chairs are comfortable, and the rates are reasonable!

06/15/07

Loyal Customer- Terrible Management

by chsmith

How disappointed I am that i have spent the past three years as a loyal customer to Signature Nail Spa. I return there for weekly manicures and pedicures always tipping my manicurist 25%. On my most recent visit a terrible job was done and my polish was still wet the second day. Since this was not the first time this had happened i returned first thing after work the next day to have it fixed. Afer I had it fixed the manager informed me that I owed him $20 for a polish change and cursed at me, calling me names and telling me that he doesnt need nor care for my business. I was very polite about the matter and was shocked by his calling me names, and saying these things to me. Venetian nail spa right across the street is amazing, Signature came in and tried to steal their business and their customers. Unfortunately they conned me out of $20.00 and probably a lot of money over the years, but I hope that people will read this and realize this man does not deserve your money or your business. If he treats his customers terribly, I can only imagine how he treats his employees.

• Pros: Convenient Location- however Venetian across the street is 10 times better!
• Cons: Extremely rude staff members, Very immature unprofessional manager with a temper problem.