Security Networks LLC
Brentwood, TN 37027
Phone: (615) 377-6115
Ratings & Reviews Summary for Security Networks LLC
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User Reviews for Security Networks LLC
08/01/2007 Posted by kikileivy
called late in the evening over the w/e and spoke with owner that night. very helpful and scheduled install next day...on sunday. arrived on time, very satisfied with contract and extra equipment installed at resonable rate for ADT service. tech neat, and very helpful. office staff contacted me on Monday am to make sure everthing was good over the w/e. would recommned to family or friends. professional and helpful with quick response. no other companies returned my call until later into the week.
Pros: ADT nation wide, flexible
05/28/2007 Posted by craggi919
As a former client of Security Networks, I was extremely unsatisfied. They did not disclose the true terms of the contract, and failed to return even one phone call to me in my attempts to straighten out the mistakes they caused. On the few occasions that I reached a support representative, I was lied to concerning the status of my contract. Their customer service during this period was unacceptable, and their failure to communicate caused problems that I am continuing to deal with 2 years later. Not recommended; extremely unsatisfied.
Pros: None
Cons: Unethical business practices
0 out of 1 people found this review helpful
02/18/2007 Posted by aclbp
i had been broken into on a wednesday night. i called adt security networks early that morning and had my system installed the next day. tech was on time and helpful. i recommended to my friends next door.
Pros: professional & quick to respond
1 out of 1 people found this review helpful
08/22/2006 Posted by jimc46
Unethical sales, use bait and switch techniques, and substitute used equipment for what should have been new.
Cons: Substituted used equipment and charged for new
