World Gym
Brentwood, TN 37027
Phone: (615) 370-4445
04/16/2007 Posted by fitgrl
This gym has gone through so many management changes that the staff have no idea what's going on. When I joined I was talked into signing a two year contract, but I was so dissapointed after the first year, that I ended joining another gym (Maryland Farms YMCA is pretty great!) and paying for both. When my two years were finally up, I tried to cancel the membership (because it will automatically go to a month-to-month situation unless you submit something in writing), but in order to do that you have to fill out a paper that the GM (and ONLY the GM) has to sign and fax in to a collection company (apparently they filed for bankrupcy last year). The first time that I tried to cancel, I asked for the manager (I won't say his name), and a man came out saying that he was him. I told him that I wanted to cancel my membership and he gave me a complete 3rd degree about it and was very rude. I filled out the paper, I signed and dated it, he signed and dated it. The next month I noticed a bank draft from them. I called and was told that he (the GM) was out to lunch and should be back in an hour. I called again and was told that he was in a meeting, and I left a message. I called yet again and was told that he had left for the day (it was 2:30pm in the afternoon!). I finally drove the 45 minutes over there and asked to speak to the GM (giving the same name as before), and guess what! It was a completely different guy than the last time! This time after we filled the paper out, I got a copy also and faxed it in myself! Absolutely Horrible! All in all, just stay away from the headache that you'll endure from joining. As a gym it's allright (sometimes there's air conditioning problems in the summer), but trying to leave the gym is like pulling teeth. There's much better places to give your money to.
Pros: Okay equipment, always empty
Cons: Completely mis-managed, Music is obnoxious, No classes
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