Trace Retreat Store & Spa
Nashville, TN 37221
Phone: (615) 646-7355
06/09/2007 Posted by leeallen
I come to City Search often trying to find new or unique places in Nashville and surrounding areas to visit...I often rely on the guest comments in making decisions as to what Nashville attractions and services I'd like to frequent. In particular, I relied on the guest comments in making my spa appointments (4 services in all) at the Trace. I thought I'd try something new and it was nearby. I feel compelled to write a review (my first) because not only was I terribly disappointed and actually offended by the services at the Trace but I also want other people like me who rely on the comments to have a balanced look at this entity. Of all the fabulous, quality day spas in Nashville WHY anyone would frequent this place (especially more than once) is beyond me. The spa was understaffed which caused part of my services to be cancelled (without prior notice to me), the owner was rude, the music in the "relaxation" room (which was actually the drivethrough of a laundry it appeared) was LOUD and uncomfortable, and as for the services themselves, I couldn't wait to leave. For example, I kept telling my masseuse that the room was too cold and that it didn't appear that the electric blanket was working, but she did nothing - probably because she couldn't hear over the sound of her gum smacking. In addition, I had bruises on my upper arms from where she thought poking one with a finger was the way to perform a swedish massage. My other services were unremarkable.
Pros: None
Cons: poor quality, poor ambience, rude staff, overpriced, not a relaxing experience
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