Rusan's Sushi & Seafood

07/21/09

HORRIBLE EXPERIENCE!

by Brian47 at Citysearch

I went to Ru San's for the first time on my birthday (July 2009). There were two fire trucks outside in the street with their lights on. We went in, were seated, and placed our orders. The waitress came back after bringing us our drinks and said that they couldn't serve us anything cooked. Turns out the fire department shut their entire kitchen down that night. There were employees standing on the stove tops/griddles cleaning massive heaps of grease off the vents above. The waitress knew what was going on, but didn't tell us until AFTER we placed our orders. So the noodles, soup, etc that we wanted was a no go. Why weren't we told BEFORE we ordered? The sushi wasn't all that good either. Sloppily rolled, too much rice. Overall a very dissapointing experience! There are many other fine Japanese restaurants in Nashville (try Hanabi in Brentwood) that serve good, fresh food and have great customer service. Ru San's isn't in that catergory.

• Pros: very little
• Cons: a lot

07/13/09

um... no

by haribobearsz at Citysearch

I go for quality vs. quantity. I've been to this place three times and have learned not to come back. The lunch buffet is not all it's cracked up to be; the rolls are poorly made (on a few of the rolls all that was inside was cream cheese with a piece of fish stuck on top) and though it looks like there's lots of different rolls they're all pretty much the same. Stay away and spend your money elsewhere.

• Cons: Sushi is poor quality

04/28/09

Great Sushi and Fun Place to unwind

by hlynn7600 at Citysearch

Me and my boyfriend went here for some after work Sushi and what a great place. We sat at the Sushi bar and the Chef kept giving us free samples of things he was making and was very helpful in choosing off of their huge menu. The prices are right too. For both of us with drinks it was under 35 dollars which is great. The waitstaff seems a little unknowledgeable but if you sit at the bar the chefs are spot on!

• Pros: Sushi, Price
• Cons: Waitstaff Sometimes Unknowledgeable

04/27/09

In Very High Risk of losing it's #1

by BrunoCesar at Citysearch

I have been living in Nashville since 2005. Ru San's has often been my place of choice to take friends who either like or have never tried Sushi before. Well... It used to be.

Last 3 times I have been there, basically anything with rice comes with way too much rice. The place is so busy that they are getting very careless with the food, and are pushing out very low quality rolls. Don't get me wrong, the Sushi idea they have there has always been spot on, but the quality went down the drain. I don't know what is good in this place anymore. Except for the appetizers and Tataki portions, because the rest has gone to ***.

• Pros: Atmosphere, Prices, Variety, Location
• Cons: Service and Food Quality

04/22/09

Best sushi

by CSMobileUser at Citysearch

The chefs are very nice prices very cheap and good quality music little loud

02/18/09

Go for the amazing lunch buffet!!!

by girlnextdoor1298 at Citysearch

Living on a budget these days, Ru Sans has been the answer to my fiance's and my prayers! $10 all-you-can-eat sushi for lunch is good enough, but add the selection of hot foods like orange chicken, fried rice and tempura and you have an all-out deal!! We love Ru Sans :) Been there for dinner too, and it's of course, just as good then, but you can't beat the lunch price!

• Pros: Great lunch buffet!!! Delicious food
• Cons: Atmosphere leaves a bit to be desired, and dinner can be a little pricey

01/02/09

More trendy than tasty

by movingpangea at Citysearch

They don't have fountain drinks, just canned sodas. The music seems like it would be more fitting for a young girl's clothing store than a restaurant. The sushi is no where close to Wild Wasabi, Koto's or Sam's. I prefer quality to quantity.

• Pros: location
• Cons: no fountain drinks, annoying music, weird atmosphere

12/19/08

Best Sushi EVER!

by stfujesska at Citysearch

I held Rusan's to very high standards because Nashville Scene readers rated them #1 Sushi Bar, and I had read many rave reviews about them, but one thing that didn't dawn on me was though they were rated #1 for the food, food does not include customer service in the rating.

Once in the restaurant, there was no host/hostess. Fortunately the bartender wasn't too occupied and spoke to us and said it would be about 10 minutes, but it took that amount of time for us to be greeted by anyone to be seated. Once we were seated, it took about 20 minutes for the waiter to come around and ask us what we wanted. I didn't even know they had Coke products to offer, but I guess that's what I get for not asking. The sushi tasted amazing! Their sushi is the best I have ever tasted. They also have a great selection with great price ranges too! It was my friend's birthday and she had a "Happy Birthday" balloon tied onto the back of her chair, and without even telling or mentioning to the waiter it was her birthday, he just brought her out dessert and sung her happy birthday (free of charge).

though the customer service wasn't that great, the food was amazing!

• Pros: food, trendy area, nice setting
• Cons: service

09/29/08

Closing Times

by DowntownGirl8 at Citysearch

On Saturday, September 20th, my finance and I went to Ru San's at 11:20pm and we were told by a server that they were closed. We stated that the door said that the closing time was midnight, and the server told us that business was slow that evening and they closed early. Although the front tables in the window were empty and dirty, the back of the resturant was full of people. The bartender did say to the server that the open sign was still on, the server did not respond. We even offered to get our order to go, and the server refused to take the order. He stated to us that it was late and "people have kids they are trying to get home to." We left, and the open sign was still "on". Needless to say we were very disappointed, we often eat at this resturant and enjoy it. And we do understand if we came in at 10 minutes before closing, that this server would be upset, but coming in 40 minutes before and being denied even a takeout order, just did not seem the right thing to do. My suggestion would be make sure you go early, apparently people that work there children stay up until after midnight waiting for them to come home!

• Pros: Good food
• Cons: Service is unpredictable

09/11/08

Huge selection, decent atmosphere

by jmbemail at Citysearch

First off, most complaints I've seen say they wanted their food for free because they obviously had no idea what they were ordering... so you guys think you can go to McDonalds order a bigmac and then hand it back saying "I really don't care for this, what else you got?"??? All your reviews should be tossed out and not counted honestly. The selection at this restaurant is absolutely huge. I used to go to Omikashi/Wasabi in my building but this place is 100 times better. Just about everything you could want is on the bar, sushi, rolls, a few hot items, etc. Great buffet for lunch! I would agree the service is a little lacking... but it's a BUFFET! Biggest gripe I would have is if you order a soda you get a canned drink, and refills are not free. I generally get water, or hot tea. You really should try this once, but don't order something you are not sure about... that's common sense! Unless you are willing to go with a group and swap out items if someone gets something they don't like.

• Pros: Huge selection, no rush atmosphere
• Cons: costs for soda refills, service a little lacking