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New China Buffet & Grill

2355 Madison St
Clarksville, TN 37043-5454
Phone: (931) 552-9969
Good food, poor service, judgemental and not quiet about it.
2 Star Rating: Below Average

04/28/2007 Posted by kittyyao

This place has a good selection of cold and hot food, sushi, and desserts. It looks clean and feels comfortable. Unfortunately if you were looking for good food as well as good service, this place is not it. They were friendly when I first sat down, I was meeting a friend for lunch and she had arrived a few minutes before me. My first indication that they wanted us to leave rather quickly was that she gave us our check before we even had a chance to consider desert. Which is okay, some people like to eat and jet because they've got better things to do. Not us though on this Saturday morning, yes, it was still morning when this happened. My second clue was this: they didn't refill our drinks. They walked by about a dozen times and I even saw 2 of them look at my water glass which was completely empty and my friends Dr. Pepper in which the ice was completely melted and had been sitting there so long that there wasn't even condensation on the glass anymore. We had to stop them and ask them for more, and this is where the talking started. Have you ever been to a Chinese restaurant and knew that they just had to be talking about you? Well, this time, they are. I speak Chinese and had the "pleasure" of sitting next to the service station. Thing that they said included, "ugh, they haven't left yet?" and "did you see that girl? She shouldn't eat any more buffet." About us they said, "Did you give them their check? - Yes, I gave it to them a long time ago." Followed later by, "You can go make them pay their check?" and my favorite response, "yes, and if they want to eat more, make them pay again." The sad part was, we didn't even eat that much. We had each a plate of food, a bowl of soup, and a dessert/sushi plate. Too bad, we're usually good tippers but the way they treated us and the way they peered over the dividers and talked about all of their customers made me feel like we were a burden instead of paying customers.

Pros: Good food, lighting, pretty fresh.

Cons: Servers were rude and had a mightier than thou complex. Service was slow.

1 out of 1 people found this review helpful

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Restaurant Information

Cuisines

  • Chinese

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