Salon DeSante

10/10/2008 Posted by MeganDerr

I have been going to Salon DeSante for 15+ years now. In those 15 years I can honestly say I have NEVER been unhappy with services provided. I give Frank a direction and let his creative talents take over. I was scared the first time I went to the salon because I had other stylists chop my hair off when I ask for a trim, NOT HERE! They listened from day 1 my fear about cutting my length and what I wanted from my visit. There is NO one I trust more than Frank when cutting and coloring my very long hair. When Frank is away at hair shows Lisa handles my cuts and colors and again never had a complaint. You feel like you are family and very special with their one on one service. The salon was around the corner from my house when I started going there when they moved I had to travel to see them but well worth the ride. Thank you to a wonderful group of stylists. Your Salon is the BEST!!!!!

Pros: Everything about the salon

Cons: parking (same parking lot as outback steakhouse)

10/09/2008 Posted by ldipietro

I am a hairdresser, and I usually cut my own hair. (I dont work in a salon because I stay home with my children.) I hadn't had someone else cut my hair in over two years. I had been growing it out and only trimming it. It was finally getting long, and it needed a good trim and clean up. I decided to go to the salon. Normally, I go to Oggi in Philadelphia for a good cut because I could never find a good hairstylist out in the burbs where I live. I have a four year old and a 7 month old, so I decided to go to Salon Desante...supposedly a high end, professional salon. Well, I was told Lisa Sharkey was an excellent hairdresser. This is an incorrect statement. She is horrible. I only wanted to clean up my hair, so I wanted about one inch off all around. She took off about four inches off the sides of my hair and left the back long. When I asked her why the back was long and the sides were short, she said she was framing my face. HA! I have never seen angles go all the way to the back of someones head! It was absolutely horrible! She kept trying to puch the long hair in the back over my shoulders to make it look ok. I told her I did not like it at all and now she had to cut four inches off the back so it was even with the sides. I didnt want to seem too angry because I didnt want her to get nervous or upset and completely screw up my hair. Well, I basically had to walk her through the haircut, and I still ended up with an uneven, unattractive hairstyle. AND-it was four inches shorter than I wanted it to be. Remember, I had finally grown out my hair!! I would have been much better off cutting it myself. Also, I told her I wear my hair flat, and she could not get it flat - Even with a flat iron. It is not hard to use a flat iron, but she sure had trouble using it. A hairdresser this bad should not be charging $60 for her services. On a better note, the shampoo assistant, who never told me his name and spoke too soft for me to hear him, gave me an incredible shampoo.

Pros: Good Shampoo

Cons: Horrible Horrible Cut

10/01/2008 Posted by swatstudent

I went to get a hair cut from Frank and let him know very clearly that I only wanted him to cut off an inch from my hair. I left the salon about 8 inches shorter. He seemed to either completely ignore or forget what I told him I wanted. He also kept me waiting for 45 minutes before the cut and spent most of the time discussing salon business with the other employees. He was very courteous, but that really didn't make up for totally failing to listen to what I'd asked for.

07/23/2008 Posted by KatieBJones

I travel 3,000 miles (from San Francisco, CA) every chance I get simply to have my hair done by the fantabulous staff of Salon DeSante. Frank and his team have changed my concept of what a salon should offer its clients. Cool, sophisticated, fresh and fun, Salon DeSante has never failed me (a girl who did not get her hair cut for 7 years out of fear of foul play!!!) in stepping up my style, and making me feel great about who I am through how I look. I am a strong and versatile woman, ready to take on whatever life throws my way. Much love!!!

07/23/2008 Posted by AmyJS

I am responding to the grossly overexaggerated and vicious review sent in June about Salon DeSante. I have been a client of Salon De Sante for over 5 years. I have never been intimidated or pressured to have anything done to my hair or to buy product. Their prices are comparable to the area salons. Because I have multiple processes to my hair during a visit, it can take time. So, instead of complaining I bring a book to read or relax and watch Frank's staff do their thing. I drastically change my hair color and style every year. Only once did I end up with a color I wasn't fond of (I picked it out!). Frank stayed and worked with my hair until I was absolutely satisfied (no additional charge). I always receive compliments about how fresh, sharp and natural looking my hair looks. I have referred family members, friends, clients (both men and women) to Salon De Sante. They all found Frank and his staff to be professional, talented and courteous. I will continue to be a client who wholeheartedly recommends others to go to Frank.

06/19/2008 Posted by DonnaJDavis

I am a new client at Salon DeSante and now, a permanent one. Hair color is one of the few things you can change about yourself to make you feel "new" and "revived" (short of plastic surgery, that is, but who can do that every 6-8 weeks?!)). So, when I go to a salon, I want to know that I am going to leave feeling just that. When I met with Frank DeSante and staff, it was an experience I had never had before. Some stylists and colorists cut and color hair based on what THEY feel like doing, not necessarily what is best for the client. Frank spent a lot of time with me finding out my likes and dislikes, my concerns, and most importantly, my comfort level with trying certain colors and cuts. Not to mention, his staff, even those who aren't doing your hair, are there to accomodate your every need. Frank's assistant, Eric, even gives you a massage while washing your hair. I may go back weekly just to get my hair washed! And the fact that I am driving from NJ and the high cost of gas, that says alot! Needless to say, I walked out with the best cut , color and salon experience I have ever received. Frank is a man who has truly perfected his craft and yet, impressively, continues to educate himself to stay at the top of his game.

Pros: Expertise

Cons: Doesn't have a 3rd salon in NJ!!!!

06/18/2008 Posted by TheresaMcErlean

I have been a client of Frank DeSante's for 20 + years and am continually amazed at his skill and talent in coloring & cutting. Each time I sit in his chair he treats me as if I were a new client. Asking me questions about my hair, how I feel about it, what I liked about the previous color, and so on. He never assumes anything and is always attentive and creative to my likes and dislikes. His staff are also just as attentive making you feel as though you've truly escaped the day and ended up in an atmosphere of relaxation. I was unable to go to Frank for a few years as I moved out of the area, but recently realized that no one out there can give me the color and cut that Frank can. The products that he uses are exceptional and he is very knowledgable on all of them. I'm always impressed with him and his staff as they are comfortable enough to consult with one another when suggesting new products to customers. To know the amount of time he spends each year studying around the world to perfect his skill is priceless! Frank's assistant Eric gives the most amazing massage when he washes your hair! The time he spends on you just adds to the whole experience. Frank, His Staff and the Salon are worth the $ and the distance for their services. For anyone out there that has a negative remark about this Salon, go ahead and try somewhere else; I can guarantee you, YOU"LL BE BACK!

Pros: Everything!

Cons: NONE

06/13/2008 Posted by JenniferTemple

Salon DeSante is the best salon around. The color and highlights I get are magnificent, and my stylist Frank is the best colorist on the planet. He is a perfectionist, and a master at his craft. Frank and his staff are absolutely magnificent, and if you are looking for the best place to go, go to Salon DeSante.!!

Pros: Everything!

Cons: none

06/07/2008 Posted by TinaScavetti

I have been a client of Salon DeSante for some years now and I always have people asking where i get my hair cut and colored. So I decided to share my comments and experience at Salon DeSante. I am always amazed with the creative cuts and coloring. Frankie the proprietor as well as my stylist is a perfectionist when it comes to color so don't expect to be rushed. He carefully consults with his clients. He always lets me know of new styles he has learned from his travels on continuing education in hair and color, and his staff is professionally trained as well. I also appreciate the friendly and inviting atmosphere. Kudos to Salon DeSante and staff. I give it five out of five stars! Thanks Frankie! Continue on! Tina Scavetti I also would like to make a comment below about and to ginat282 I also would like to make a comment to ginat282 I was in Salon the day you were there you are nothing but a miserable liar an a very arrogant ,argumenative, no class, person ..I think you need a attuide ajustment and possibly medication .

Pros: Everything

Cons: N/A

05/30/2008 Posted by JoanBurke

I have been a client of Salon DeSante for 3 years, and I highly recommend this salon. Frank DeSante is the epitome of talent & professionalism; he treats every client like a queen. He is extremely attentive, treating each client with such care and consideration. Frank truly listens to what you envision your hair to look like. I have always been thrilled with my hair. The staff is accomodating and warm, always very pleasant. The atmosphere is simply lovely. Salon DeSante is the closest thing to finding perfection in a salon! The hair care products are fabulous!

Pros: atmosphere, talent, professionalism, attention to detail, & staff

Cons: none