Pet Resorts of America
Charlotte Pike kennel with kitty condos and indoor-outdoor dog runs, with separate areas for cats, small dogs and large dogs.
Reviews & Ratings for Pet Resorts of America
33 reviews
What users are saying:
Showing 1-10 of 33 reviews
WARNING! Be prepared.
by traveler1990
April 21, 2008
Sheba and Trey jump out of the car and can't wait to get into Pet Resort. It makes me feel a little badly. They never look back once I bring them in the door. Sniff sniff. But it's a great place for your dog. Be prepared to realize that your dogs might prefer hanging out at Pet Resorts than hanging out with you!
- Pros: My dogs love to visit Pet Resorts! Have been going 4 years now.
Home away from home
by swoots
May 11, 2009
Our girl is always happy when I drive up there with her.
I know and do not worry about her. She is 12 now and I can tell if she has not had a good experience. She would show it in a very special way to me. I thank Pet resorts for taking such good care of her when we need them.
Sandy Laws Mom
- Pros: Knowing our baby is being taking care of
- Cons: Really don't have any
Great Pet Facility
by 57Mary
May 08, 2009
I recently boarded my elderly (22 yrs. old) dog and had a great experience with Pet Resorts. Due to her fragile condition, she requires special attention, and the staff was exceptional with her. We kept in contact frequently which eased my concerns. It was obvious they were genuinely interested and involved with my pet. The facility is impressive; very animal friendly. I only have positive accolades for the staff and facility.
- Pros: Very caring and concerned for pets
Please Read!
by augedoggie
April 27, 2009
Basically, I dropped my 13 year old dog, Scout, off on a thursday evening; picked her up on Monday at noon, rushed her to the vet and had to put her down 3 hours later.
When I picked her up, she was barely breathing, couldn't walk and unresponsive. Pet resorts didn't even give me a phone call when they admittedly noticed her acting strange and unable to walk the night before I picked her up.
My dog was not blind, or deaf, or sick or unable to walk when I dropped her off as they state in their response to a review another person posted, as this is not the first time this has happened. She was doing well for a 13 year old dog and in good spirits!
I wrote a review of my experience and what happened, but it was too many characters to fit on here. I feel it is important for other pet owners to understand the condition my dog was in when I picked her up; and more importantly how I was never notified of her being sick. PLEASE, before you take your best friend to Pet Resort's of America, read my story at:
augedoggie.wordpress DOT com
- Pros: con: don't always use the food you send
- Cons: Can't take care of elderly, won't call if pet is sick
i wouldn't go anywhere else
by weenie608
April 17, 2009
I feel very comfortable leaving my dog and cat here. It is so much better than leaving them at the vet's kennels. The staff is kind, knowledgeable, and obviously petlovers. The dog wags her tail when we pull in and the cat doesn't go psycho - in that cat-like way. There's plenty of room and times for doggies to play and a cat "playroom" too.
Highly recommend the groomer - she knows what she is doing and is very fairly priced.
We are going back next weekend.
- Pros: reasonable fees; great staff
I feel comfortable leaving my pet here!
by marcypruett
April 16, 2009
We leave our dog here when we go out of town and we never think twice about it! They take such good care of Brewer and he is always happy to stay there. We also take him here to get groomed. The groomer here is really great and also priced really good! I would recommend Pet Resorts to anyone!
- Pros: They really care about your pet and tend to their needs
Peace of mind for leaving your pet
by Cmartinez5188
April 05, 2009
peace of mind knowing your pet will be safe and cared for until you return! Staff personable and easy to get along with
- Pros: great value, convenient operating times
My dog loves this place
by barbikn
April 03, 2009
I have used this both as a kennel and as a groomer. Everytime I drive up to the door, my dog gets excited and happily goes right in, so I know she has had a good experience there. I never worry about her when I leave her, and that means so much.
- Pros: Friendly people, go the extra mile service.
A home away from home
by katbuad
April 03, 2009
I had never boarded my two dogs before. I just couldn't find any place that I felt comfortable leaving them. Every where else the cages looked so small. But at Pet Resorts of America the double cage with indoor and outdoor area looked big enough for my two (one medium sized and one large sized) dogs to be comfortable. I have boarded with Pet Resorts three times now.
The price is a little steep and the pick up charges for Sunday are a little extrem. Too bad it can't be a flat rate per hour charge or 24 hours is a day no matter what time or day the dogs are dropped off--that would make the place perfect!
- Pros: Large cages with indoor/outdoor access
- Cons: A little pricey
Friendly, Reliable and Affordable
by WALLSLR
April 03, 2009
The staff at Pet Resorts of America are very friendly. They obviously love pets and it shows. We have been using their services for a year now and my dogs love to go. Their grooming department is wonderful too!! Duncan and Riley each give them 4 paws up!!
- Pros: Exceptional Staff, My dogs hate to come home.
I don't feel guilty leaving Snowflake at Pet Resorts of America.
by lindas2298
October 06, 2008
I just wanted to take a moment and Thank Heather for Helping me on my last visit with Snowflake in August. I was running late to the airport so I called Heather to ask if she could go on-line and print my boarding pass for me so I wouldn't miss my plane. Heather told me "no problem". It saved me so much time at the airport, I cannot tell you how much this helped me out! I really appreciate her being so kind and helpful.
I can tell a big difference when Snowflake stays at Pet Resorts of America. She comes home happy and I feel less guilty about leaving her while I am traveling on business. Heather treats snowflake as if she were her own Pet and that makes all the difference in the world to me. You have a great staff!
Thanks! Linda S
- Pros: Very helpfull, great staff, clean, Snowflake loves it.
