Ilex
Nashville, TN 37205-2102
Phone: (615) 383-7020
Ratings & Reviews Summary for Ilex
What Users are Saying:
- Unusual varieties
- Custom arrangements
- National delivery
- Delivered on time
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User Reviews for Ilex
10/09/2007 Posted by mahobbs1
I think Ilex is the most talented group of people - EVER! The flowers are always fresh, and the creativity is beyond expectations. Our office has used them for years, and I now use them personally. If you want a bouquet that isn't "the average, every day vase of flowers," you want Ilex to do your arrangement! From flowers for Secretaries' Day to centerpieces for your holiday party, Ilex is the place to go! Remember, quality does have a slightly higher price. They may be a tad bit higher priced, but you certainly get what you pay for!
Pros: Creativity - a piece you'll talk about for years!
Cons: Slightly higher priced - although I'm not sure that's a con when you see the quality!
08/29/2007 Posted by jts68
Hired Ilex on the recommendation of a friend of the owners. Spoke with Eddie at length about the floral design and the budget. They were familiar with the church as they had done flowers there for many weddings over the years. I went to pay the balance for the flowers the day they arrived, and I was charged $800 MORE than what I was quoted. Later, I found out why. They did a completely different wedding design than what I ordered. My maids' flowers were wrong. The sanctuary was wrong, and many items were left out. I was disappointed (understatement) . I managed to focus on the real meaning of the ceremony, but the photgraphs didn't capture the wedding I have been dreaming about my whole life. I left messages for the florist, but received a return call once we were on our honeymoon. They agreed to give us a store credit, but I can't get anyone to return my calls or right the wrong. Very disappointing. It's a shame, because I actually love their work. This is what I call stepping over dollars for dimes. If they had responded right away- sent a designer to my home and helped me put together a floral plan for each room, I would have spent the store credit and then some and referred everyone I spoke to because "they took care of me". I hope they read this and make their way to do the right thing.
Pros: Beautiful Work
Cons: Inaccuracy in executing the order...don't follow through on making it right.
03/30/2007 Posted by tsannie
I love Ilex! It is by far the nicest florist in town. The staff there is always super friendly and it is a treat just to go into the shop. I always order my friends's birthday flowers and party flowers there and everytime the arrangements are filled with high-end, creative garden flowers such as tulips, hydrangea, peonies, lilies and orchids. I highly recommend it to anyone!
Pros: quality, selection, creativity
Cons: a little hard to find
09/05/2006 Posted by hlsperring
Hired Ilex for my wedding....flowers were beautiful, however $2000 over the budget given, I wasn't told about this until two days before wedding! Many items contracted for were not provided/delivered on the day and struggled for refund of these items, still never completely resolved.
Pros: Beautiful flowers
Cons: Customer service, customer service, customer service
