Nashville Dodge

03/22/2008 Posted by fred2008

Largest selection , full disclosure , 5 star dealer !! admistration fee 599 but worth the excellent service !!! they gave me more for the trade then any other dealer!! will go back and do business again !!! now they have all three franchises !!! dodge chrysler jeep

06/02/2007 Posted by suitetuthmike

I just bought a new ram 1500 last week. I was pleaseantly surprised by the way i was treated from my salesman. At first look, he was a short, red headed irishman with a latino last name. I have never seen a red-headed boy with the last name: Rodriguez. He made me smile from the time he inroduced himself till the time he handed me the keys to my new truck. The highlight being when he couldnt reach the pedals on the test drive because he was so short. LOL The manager even came out and shook my hand when he congradulated me on my new truck. I met the service manager and I believe he was sincere when he told me he would take care of my truck just like it was his own. Overall, I had a great experience while I was there. I dont dread going back for oil changes and my perception of car dealerships has changed. Buying a car can be fun!! I highly recommend anyone looking for a new or used car to go to Nashville Dodge. Just ask for the short, red-headed guy..........

Pros: great staff/great selection/great facility

Cons: not enough balloons

06/02/2007 Posted by forgiven2

I highly recommend Nashville Dodge's Service Department to anyone in need of a honest, dependable vehicle maintenanceThey provided me with great customer service going out of there way to work with me and my budget so my car would be reliable... recommended by a single mom to every single parent out there.....when I'm ready to trade they will receive my business...

Pros: Restaurant in the show room, my child loved everyone

06/02/2007 Posted by clw2007

I WOULD LIKE TELL YOU ABOUT THE BEST EXPERIENCE I EVER HAD BUYING A NEW SUV!!!! MY PARENTS TOLD ME ABOUT NASHVILLE DODGE !! THEY HAVE SEVERAL FRIENDS THAT HAVE PURCHASED NEW DODGES RECENTLY FROM NASHVILLE DODGE. THEY TRULY ARE FIVE STAR DEALER AND I KNOW WHY!!!! THEIR GENERAL MGR IS A GREAT GUY MIKE TRIVIGNO . HE MADE US FEEL LIKE FAMILY IN HIS OWN HOME!!!!!!! !!! THEY ARE FULL DISCLOSURE DEALERSHIP !!! THEY WENT OVER EVERY ASPECT OF MY DEAL!!! THEY GAVE ME $3000 MORE FOR MY TRADE WITHOUT EVEN ASKING!!! THE DEALERSHIP IS SO BEAUTIFUL AND THEY HAVE FIRST CLASS SERVICE DEPT!!! EVERY ONE COMPLAINES ABOUT PAYING A POST DELIVERY FEE ADMINSTRATION FEE.. FEDERAL LAWS STATES DEALER HAVE TO MAINTAIN FILES AFTER THE SALE FOR SEVERAL YEARS!!! IT IS REAL FUNNY TO ME I WENT TO REGENT DODGE THEY HAVE NO FEE 'S !! THE PRICE WAS MUCH HIGHER AND THEY GAVE $3000 LESS FOR MY TRADE !! I HAVE NO PROBLEM PAYING THEIR ADMISTARTION FEE BECAUSE THEY GAVE $4000 BETTER DEAL AND THE BEST SERVICE I EVER HAD!!! PS THEY EVEN HAVE A GREAT RESTURANT!!!!!

05/17/2007 Posted by pcm2a

Under the new ownership, Nashville Dodge now has a $599 documentation fee that they will not reduce or waive to make a sale. This makes them the most expensive doc fee in all of Nashville that I have seen. Watch out cause they will also stick on a $399 fee for dotdata or something of that nature. Both are unacceptable fees and unless you enjoy wasting an additional $1000 steer clear of this lot.

Pros: Vehicle Selection

Cons: Bad salesmen, have to haggle for days, extreme doc fees, bad financing

08/07/2006 Posted by isissister

In February, we purchased a 2003 Dodge Caravan. We loved it. Brian the Finance Manager told us of a great maintenance package for free oil changes which we agreed to and when offered the extended warranty, we declined it. So I was surprised after a few weeks that I received an extended warranty contract with a card but I thought maybe that was part of the maintenance package. In April, when I went to do our first oil change there was no record of our maintenance package. I spoke to Brian who told me that there must have been a mix up but he would take care of this. He even cleared for me to get my oil change that day for free. This went on for a few weeks. Then came the time when Brian was no longer at Nashville Dodge. I spoke to a woman named Nancy who is the Manager. She states that everything that Brian told me was a incorrect (aka lie). She stated that the contract we signed was not the contract that we had agreed to. She told us that the maintenance package was not part of the offer and the extended warranty had been expired due to the way that the financing went for our van. I asked her why would Brian tell us that everything would be fixed and that we would receive our maintenance package that would be mailed to us and that it was just a mistake in the system. She stated that she didn't know what he said and she nor the Owner would honor anything that we signed for on the first set of papers that we did with Brian. Next They have more respect for their customers' than Nashville Dodge. You may see my van with a neon yellow sign on that back that will state "DODGE BUYERS BEWARE!! NASHVILLE DODGE DOESN'T BAIT AND SWITCH VEHICLES BUT THEY DO BAIT AND SWITCH CONTRACTS!". So far, we have had to pay for the front axles to be replaced and the now we have to have the CD/DVD player to replace. Nashville Dodge states that our vehicle does not have a CD/DVD player. Nancy saids that nothing is covered. time I will go to J.D. Byrider.

Pros: They are really nice when you are shopping.

Cons: They turn their back on you when you need them and refuse to honor their agreement even on paper.

06/22/2006 Posted by 1q2w3e4r5t

Great Sales and Service Department They really keep in touch with you. I love my Charger and they gave me a great deal. They are open on Saturday and Sunday. I was able to shop on line and have a good price before I arrived. Great dealership really clean and they have a great Cafe with good southern home cooking.... When you can enjoy a great breakfast or lunch while having an oil change That is great!

Pros: Great extended hours Helpful very knowledgeable staff Dealership is clean and inviting and they have a cafe