01/31/09

Bad service?Good Service?

by cre8iveclothes

Well let me preface this by saying, I am NOT one to write reviews. However, I only thought it fair to express my opinion as so many others have done. After reading the reviews about this boutique I went in for the first time two weeks ago, aphrehensivley I might add. All the negative comments made me have a negative attitude towards the store from the get-go. As soon as I walked in I was greeted. I walked over to the jeans section and proceeded to look around. A sales associate immediatley came over to me and asked if she could help with anything or if I was looking for specific jeans. She also pointed out all their brands and where I could find the petite sizes. Needless to say I was impressed thus far, especially after reading all the negativity. I tried on a few pairs of jeans, and was asked "how things were going" by the associate who also said "let me know if you need different sizes". I say GO TO THE STORE and make you own judgement. Its a really fun store with lots of pretty clothing and jeans. I will be returning to this store in the near future because honestley they have FAB stuff....albeit expensive; but it is after all bouique bella, what do you expect? Uniqueness has a price. Ciao for now.

• Pros: Tons of Jeans to chose from
• Cons: Pricey

10/25/08

worst owners

by belemeade

Forget sales girls and over priced jeans that you can get anywhere now in town, I think the owners of this shop are rude, wannabes and lazy. That is enough for me in this economy to boycot a shop and tell ALL my friends. And lets be honest, an ape could go to market and pick better clothes. They will be out of business in a year.

• Pros: Laughable, tacky decore! It looks like a hore house in there!
• Cons: Owners, bad taste in clothes, don't waste your time.

10/23/08

True Religion Jeans Are Knock Offs

by DogLover15

I have been buying True Religion Jeans for a long time at Nordstroms. I have never had a problem with them ripping. I bought a pair at Bella and paid almost $200 and they ripped within a month. I had only worn them 3 times. I had them fixed and they ripped in another place. I told a musician friend of mine and he said that's because they are knockoffs--don't ever buy the jeans there.

• Pros: NONE
• Cons: Fake Jeans

05/13/08

poor service indeed.

by tdr12345

In a nutshell, this boutique is highly overpriced and the staff is unavailable. My friend and I went in and we were not greeted, not spoken to the entire time we were there or when leaving. Actually, I said, "thank you for coming in" as we left because I was so frustrated. If you've ever seen the movie, "Pretty Woman" where

Julia is on Rodeo Drive and the saleswoman will not help her, that is Boutique Bella. Needless to say, we left without spending and we were on our company budget, so we had lots to spend.

12/20/07

Great clothes, poor customer service

by nashville7

Boutique Bella is a staple in the women's clothing stores in Nashville. They always have a great jean selection and really cute sweaters and dresses. However, the prices are pretty ridiculously over-priced (a Velvet plain black t-shirt for $70 before tax). On the other hand, you can live with the prices since the clothes are so cute, but you CANNOT live with the customer service. I have frequented this store many times, and each and every time I do, the salesgirls continue chatting to each other, stay behind the counter fiddling on the computer, are in the backroom somewhere, and many times don't even acknowledge that you've walked into their store. Overall, great clothes, but the salesgirls could use an attitude adjustment.

• Pros: jean selection, cute dressses
• Cons: customer service

06/21/07

Great service, unbelievable selection of jeans

by miasmama

I think Bella is a Nashville jewel. I don't know how I would ever find a great pair of jeans that fit. I just went recently looking for a very specific look/fit (quite a tall order I promise), and the girls there brought me a couple of stacks of jeans to try based on my request. Two pairs were both great (and brands I don't typically wear!). They ended up helping me to decide between the 2 based on the best fit. It was a great experience and huge time-saver. I probably would have tried on over 100 pairs of jeans without their help. I highly recommend Boutique Bella if you're looking for that perfect pair of jeans (or anything else for that matter). I ended leaving with a shirt (on sale for a great price) and a dress as well! Also, I am not a Vandy student (34 year old Mom), and I was dressed very casually in jeans and tennis shoes, but as soon as I started grabbing jeans, an employee came up to offer to start my room. Check it out for yourself!

• Pros: Great clothes/service
• Cons: Expensive--but to be expected with designer clothes!

04/16/07

Excellent customer service

by ksmith7

I usually don't really pay attention to what is posted on here, but I couldn't help but read and be appalled at what is being said about the store. I have lived in Nashville most of my life and have yet to find a place that has as good of a selection as Bella. As far as the customer service, every time I have been in there the girls have been nothing but helpful and honest in their opinions. When I go shopping, I don't like sales people to be on top of me trying to sell me things or offer to help every minute. That comes across to me as simply wanting the commission instead of being genuinely helpful when asked. I have left a store before because the sales reps have been too pushy. Most people are capable of shopping for themselves, asking for help, and don't tolerate the annoyance of pushy sales reps. If that's what you are looking for, shop at The Buckle. All in all, I love Boutique Bella, and like someone mentioned before, check the store out for yourself instead of relying on these rude posts.

• Pros: best store around
• Cons: small parking lot

04/16/07

You'll hate yourself if you go

by cardsgal

If you walk into Boutique Bella dressed like a Vandy girl, you may get good service. I never have. I occasionally shop at Boutique Bella because they carry a good selection of the brands I like to wear. When I go there to shop, I am usually in casual clothes, and the staff could not be any more disdainful or less helpful. On my last visit, a week ago, I carried an armload of items around with me while three shop girls stood idly by. After about 20 minutes, one finally (and grudgingly) offered to start a dressing room for me. They are so rude that I have no intention of returning; as another shopper said, I'll just order online.

04/11/07

good selection, bad environment

by musicgirl39

Although I must say the selection was great, and most sizes were available, the service was defiantly below average. I travel quite a bit and frequent boutiques that are higher end / more expensive & have been treated much better. I had a stack of clothes to try, and once I was placed in a dressing room, no one asked if I needed any other sizes. My husband was the one going through the racks bring me different things to try on. No one even offered to help him. Great selection & sales for Nashville, but don't expect much from the staff.

• Pros: good selection & most sizes
• Cons: not helpful

02/01/07

Great Shopping Experience

by amybeth101

I am shocked to see all of the negative reviews for Boutique Bella that are listed. I have always been treated very well when shopping there. Most of the girls that work there know me by name and are always smiling and happy to assist me with jeans or whatever else I might be needing. Shopping for jeans can be intimidating, especially when most of the staff are tiny sizes and very cute girls. It seems like some people can turn insecurities about themselves into anger towards girls that work at boutiques around town. I encourage you to check Boutique Bella out for yourself instead of listening to negative comments from negative people.

• Pros: Lots and lots of jeans!
• Cons: Can be hard to park around lunchtime