09/06/09

Terrible!!!!

by Tonytim

@ about 7:30 today I went to Jackson's ON AN EMPTY STOMACH (important later) with my friend and his fiance. My friend and I both decide to get milkshakes and my friend's fiance decides to get the cookie dough eggroll. The milkshake tastes odd. Worse than a McDonald's milkshake. But not odd enough to make me suspect anything. I'm very shocked that they are trying to charge me $4 for this.

By the end of the meal I feel terrible. I felt like I wanted to hurl. I drink a glass of water. Kind of shrug it off. Within 40 minutes my stomach is churning horribly and I run to the bathroom for one of the most violent sh-ts I have ever taken. I text message my friend and he says he is having, at the exact same moment, the exact same reaction. I don't know if they did something to our milkshakes or not, but we both had violent reactions. So it's very obvious to me, since we were both on an empty stomach and we both had the same reaction and my friend's fiance had no reaction that there was something wrong with the milkshakes.

Unfortunately, this isn't the worse part of the story. I go back after dropping my friend off at the airport to go get my money back. I find and tell my waiter and I watch him spend five minutes telling the general manager what is going on. (Seemed fishy) The general manager comes over and REFUSES to refund my money. I spend 5 minutes calmly explaining why he should give me my money back and he refuses. He also refuses to provide me the phone number of the owner or his higher up.

I'm staring at this guy like he is crazy. Not only is he refusing to refund me for his restaurant's blatant mistake, but then he won't allow me to contact anyone over him to explain how ridiculous this is.

He then tells me to walk outside with him and the entire waitstaff SURROUNDS ME LIKE THEY ARE GOING TO JUMP ME. With one of the waiters walking behind me, trying to instigate a fight. Absolutely ridiculous.

With the overcharging situation others have talked about and this specific incidence I don't understand why you would ever give them your business. It seems like its safe to say that it's a pretty sketchy place.

• Pros: ??
• Cons: Read the story.

08/21/09

Another Overcharge

by deedaug

Add another strike in the con column. They overcharged my credit card too. I was willing to see it as an accident except there are others who reviewed with the same complaint. Unacceptable.

• Pros: none that outweigh their overcharge habit
• Cons: overcharged CC

07/30/09

LOVE IT!!!!

by FLYINGGSD

I love it here... Every time I come to Nashville.. it is a must to go to Jackson's Bar & Bistro..

Great food and drinks... And the staff is always great..

• Cons: Parking

07/16/09

SNEAKY with the credit cards..

by alyred

Apparently Jackson's has a habit of over charging and double charging people, read review below. Just checked my bank account and 2 glasses of wine cost me $46....? Now they won't answer the phone for me to straighten it out...Only reason I am going back is to get my 30 bucks back...you suk Jackson's!!!!

• Cons: charges you more than once and won't answer the phone

06/18/09

Watch out...

by Crodriguez0610

So we went there for my friend's 21st birthday. Everything was good. Server was friendly, drinks were great, and the food was great. All in all not a bad time, even though we got rained on outside and had to be moved indoors, our spirits were still high. However the next day my husband realizes that he has been overcharged for our meal and drinks, and then that over charged amount has been applied twice to our bank account. I talked to my friends and one of them was charged SEVEN times for her good time at Jackson's. We eventually got everything straight but the manager was rude and this was really an unnecessary hassel. We probably will not be going back.

• Pros: Good atmosphere
• Cons: They charge you multiple times!

04/26/09

Great lunch/dinner food

by Lilmissocial

I have been to Jacksons a number of times, and love their lunch and dinner menu. Their drinks are always good, the food is awesome, and the dessert is AMAZING (cookie dough egg rolls).

One time, however, when realizing the line for Pancake Pantry was too long, we decided to go to Jacksons for breakfast because we liked it so much. Bad call. I got the French toast which was awful. I heard the egg dishes weren't bad, but I feel like there is a reason they aren't crowded in the mornings.

Long story short, go after noon and you will enjoy yourself!

• Pros: Great drinks and dinner food
• Cons: Not good breakfast

04/13/09

Sandwiches with a side of sarcasm

by dawgfan1982

OK, so I'm not going to sit here and tell you that this place is so good that you practically deficate your britches, but I think this is a solid lunch joint. They have decent selections for the price. Sure, the parking situation makes you want curse your brains out, but hey, this is Nashville. Parking is awful everywhere here, and it's nothing a few peach belinis can't take care of. Anyway, there's something latently delightful about the passive-aggressive waitstaff. Clad in black and covered in Wicka tattoos, it's apparent most of them never grew out of the Emo phase. However, waiters are quick both in service and wit. Never a dull conversation.

While I wouldn't recommend the biscuits (those puppies are canned), they have a killer fried-green tomato BLT. The pannini options are kind of predictable, but good. I thought the pannini was dead along with portabello mushrooms, green bell peppers, and salmon cooked on a wood plank. However, the very sandwich that Panera Bread brutally murdered, is delivered in a refreshingly simplistic way at Jackson's. Oh, and they have fried Twinkies. If nothing else, you can drop by for this delicious snack cake, and be back in your trailor before a morally-questionable blonde waves the checkered flag at the Coca-Cola 600.

• Pros: Service
• Cons: Parking

04/09/09

Decent

by AESB

Like several others have said, I've gone back to Jackson's multiple times hoping for a better experience. They've got a killer location and tons of potential with all of that outdoor seating. Unless I'm going strictly for drinks or a dessert, I have no reason to return to Jackson's. The food is terribly mediocre. If you're starving, it gets the job done. The service is rather slow too. And one reviewer was correct - they act annoyed when you make a request, small or large. I'm not writing this review to vent and to complain. I genuinely want Jackson's to improve. But beware if you're a foodie like me: the menu looks promising, but it's extraordinarily bland and not at all satisfying. And servers: please put on a smile :) That's part of the dining experience.

• Pros: Good drinks, desserts - GREAT location
• Cons: lunch/dinner

02/07/09

Yummy, Fresh and Eclectic

by MaryhmmmStuart

As soon as I entered the place, I knew it was going to be a great experience. The place was packed with all sorts of people. Old woman with pups in the glitter bags and half way shaved head girlies with tats up their sleeves to boys and girls sporting those Ugg(?) boots that seem to be hip amongst the prep trend crew. It was all there as far as people gazing and fashion updating. As far as the food is concerned, every menu item made my mouth water. However, I opted for some sort of Fiesta Shrimp Wrap that was grilled, and filled with plump juicy shrimp, light oozing cheeses and perfect amount of spice. There wasn't too much on the menu that made your heart stop due to the fat and cholesterol content (well, except for the fried twinkies). All the girls I was with LOVED their meals ranging from a Turkey Rueben, Warm Chicken Wrap with hot sauce, and a big ol breakfast plate. (I sneaked peaks at the soups being served and have been craving them since) Anyhow, we all left tipsy from the delicious afternoon delight drinks and completely satisfied. The food was not overbearing, meaning, we did not feel like we couldn't continue shopping due to our lunch plump bellies. As for the service, our server gal was a doll and put up with the annoyances of the woman at my table better than I could. Everything came out as ordered for my table of 8 woman (which can be complicated). The owner even stopped through, looking handsome and all, and assured us our dining experience would be memorable and it was indeed.

SO if you like great food that will not weigh you down and is above and beyond freshly delicious, if you like a casual hip place with an eclectic customer base and artsy bar-chitecture, if you love a good hearty drink, EAT AT JACKSONS. YUM!

my only suggestion: find a APA or IPA and tap it up

But really, I had a great experience, feels good!

• Pros: fresh food and fun competent service
• Cons: no hoppy beers on tap

01/17/09

service needs some work.

by jss9000

Well, the food is usually pretty good, as are the drinks.

However, I've found that the service can be a bit off. I guess the main thing that annoys me is that the last 3 or 4 times I've been in, someone just rushes by us and says : "Oh, you can just sit wherever you like." Ok...great....but once you look around, there usually doesn't seem to be a table currently available. This means you have to wander around sort of aimlessly in search of a table to accomodate you and your party. Something is usually available on the patio, but come on....they could keep track of it and let you know, rather that sprinting by you saying "wherever you want!". It's not the most welcoming way to walk into a place.

Also, I've had to endure a smarta** bartender more than once. Not cool.

Will I go back? I'm sure. Over all, it's a good place. Tasty food & good drinks. Some of the staff just need to overcome "head in a** syndrome" in my opinion.

• Pros: good food & drinks, fair price
• Cons: booty service, cramped