100 Erin Ln, Nashville, TN | Directions 37221-221736.085563 -86.905677
Lakes of Bellevue management are very courteous, until you need something done, or you ask them about one of their many hidden fees/policies. When we moved in at the referral of a friend, they refused to pay our friend the advertised referral bonus due to a technicality. Our apartment accumulated over 10 wasps nests on our landing during the summer. After requesting for two weeks that someone be sent to spray the wasps, to no response, we were fed up with coming home to wasps crawling all over our door, so we went out and purchased bug spray and took care of it ourselves. The same is true of the mandatory garbage service: there were several days when, despite leaving our garbage outside at the specified time, our trash was not picked up, and we had to do ourselves what we had been required to pay them to do for us. There is no sidewalk in the complex, which makes walking/running along the poorly-lit, frequently-speed-bumped, covered-in-goose-poop roads dangerous at night.
The apartment was poorly constructed, and when we moved in there were nails sticking out of child-level fixtures, hair painted to the walls, and holes in the hollow (and thus poorly insulating) interior doors. Our neighbors reported similar shoddy and dangerous construction. When we moved out, we failed to cancel our electricity service (the paperwork we signed when we moved in stated that if we canceled electricity during our lease term, we would be fined several hundred dollars, and thus we mistakenly assumed that they would call to transfer service once we moved out), and as a result had to pay nearly $100 for electricity which we did not use. The management refused to compromise with us on this and other issues. We have moved out, and are now much happier in a larger, cheaper, safer place.
Horrible. I moved in one afternoon, went to the store, and returned at night. To my amazement, I came "home" to find cockroaches crawling all over the walls. They were crawling in and out the vents in my brand new microwave. They were crawling around the sink and refrigerator. Come to find out, these were German cockroaches, which are the worst type and the type most resistant to pesticide. We treated with pesticide and a professional pest-control service, and they still were there. Also, at night, if you go outside, you can get a clear whiff of the smell of raw sewage. I went to the office to report these incidents, and they "had no idea" about these problems. Right. I moved out within a week. They still kept about $800 worth of deposits and other fees. I nearly sued them, but figured it wasn't worth my effort. Stay far away.
Management doesn't know what they are doing – The Lakes wasn't a horrible place to live. When I lived there, I never had any problem dealing with maintenance, as other apartment complexes tend to take their time to fix problems in your apartment. I paid rent and everything on time, if not early, every month, and don't consider myself a problem tenant.
Any time I had a question for the management, they were never timely in responding. I fell once during the winter because they didn't ice the sidewalk, and even though I left numerous messages, I never once got a returned call.
When I moved in, they said the carpet was new, but really it was just dusted with white powder to make it seem clean. Once I vacuumed, I realized the carpet had brown stains all over it. They also told me that they put new carpet in between tenants if they old tenant had pets.
When I moved out, about 4 months later, I received a notice that they were turning me over to a collection agency because I didn't pay to get the carpet redone. When I called and asked why, and why this was the first I heard about it, the office manager said that she would have to check with maintenance and get back to me.
I heard back two months later when the office manager called and asked when I was planning on paying them. I told her that I was at work and didn't have time to talk, and she said she was going to send me an email, which I never received.
So now I'm waiting on them to call me again to tell me I owe them more money -- for what? I'm not sure.
This also happened to two of my neighbors that I had while I was living there, so they apparently are just out to make money once everyone moves out. Beware!
Horrible Management - Don't Live Here – Don't be attracted by the descent pricing at this place. The management are absolutely horrible. The rudest people I've encountered and they seem to be scam artists. Any money that you save by living here, they will get it out of you by charging you ridiculous charges and fees. That is the name of the game with them. Get them in with lower prices and stick it to them with additional BS fees! Trust me....there are much better places to live. Keep looking. Please read the other reviews on other websites as well. They're all the same. HORRIBLE MANAGEMENT!!!
Don't Believe Everything You Read – The vast majority of people who take the time to write a review on a site such as this do so because of a negative experience. The average bump-free renter won't be bothered.
My wife and I have been here for 6 months, and though it's not exactly Shangrila, it is a great facility and the staff are very kind, speedy, and helpful. In fact, if it weren't for the fact that we have to leave the country soon, we'd be glad to stay in our apartment until our year is up in November. Which leads me to my next point:
If you want to get a good deal on a lease-term for an apartment here which is HALF of what they are offering (6 months instead of 12), go to Nashville's Craigslist and lookup "Lakes of Bellevue" $849. My wife and I's apartment should be listed there. You can read all the details about the amenities this complex/apartment has to offer, and then get in touch with me via site. You won't regret it!
HELL ON EARTH – This place is fraught with problems, almost too many to name. It is not convenient to any part of town, unless you work in Bellevue. Traffic is terrible going in every direction. The spider problem is repulsive. I have nightmares about cobwebs to this day. At first the geese were charming, but I quickly learned they are gross and annoying. They sit in the middle of the road and won't move when you're trying to drive through. Honking doesn't help. You literally have to get out of your car, flap your arms at them and scream bloody murder so you can get to work on time in the morning. They poop everywhere and the groundskeepers don't clean it up. They hiss and lunge at you threateningly when you walk by and one attacked my 5 lb yorkie. He refused to go on walks after the trauma.
These things one can learn to live with, but the place is so GHETTO. I thought when I moved in that I was moving to a nice part of town. It is, but the complex and surrounding area is full of gang bangers. There was a major theft problem. People's cars kept getting broken into and their navigational systems, personal laptops, etc. were stolen; it was even featured on the news. Once the rent checks were stolen from the convenience drop and management sent us a collection notice! It was a real headache trying to get that one sorted out.
The fitness center is a JOKE. Everything in there is broken or gets stolen and the air conditioning doesn't work. Don't even bother. Likewise, the pools are disgusting and unsanitary. I never so much as dipped my toe in one for fear of disease. The people that hang out there all day during the summer shout drunkenly, blare gangsta rap music and litter the area with beer cans and toss their cigarette butts in the pool. No one cares or says anything.
If there is anything that needs repair or maintenance, forget it! I had to call 3 x to get someone over to my apartment when my kitchen started flooding. Literally, FLOODING. You would think this would be considered an emergency, but it finally took my suggesting to the maintenance guy that perhaps the leak was occurring in the empty apartment next door - which, of course, it was - to get to the root of the problem. He kept telling me it was my washing machine and to contact the manufacturer. This went on for days. Unbelievable! Other, routine maintenance requests went unheeded throughout the entire term of my lease.
Speaking of flooding, by happenstance, I moved out right before THE flood. My apt was paid for through the end of the month, and I called the lease office to find out if anyone had gotten flooded out. Upon learning that some in fact had, I offered my apt for displaced tenants that might need a place to stay while repairs were being made. They did not want to house anyone there because of "federal housing laws," which is RIDICULOUS. Are you serious? You're going to make homeless people go pay for a hotel instead of give them an empty, rent-free apartment for a few weeks?! These are the kind of people you're dealing with.
Finally, prior to move in, upon learning the apartment I signed a lease on was FLEA-INFESTED, I was offered the enviable choices of:
1.) Moving in with flea infestation in the midst of them bombing the place;
2.) Waiting a month to move in, which wasn't an option since my old lease was up; or
3.) Paying for an "upgrade," i.e. signing a new lease on a more expensive apt.
I went with option #3, which I still resent to this day. I should not have had to pay that difference, but somehow I got talked into it. I should have known right then to run in the other direction.
I spent my entire twenties renting. This was by far the worst rental property I've ever inhabited. STAY AWAY. You will have better luck in the projects. At least in the projects the rent's on par with where you're living.
Horrible Management – The grounds are nice, the lakes are nice, but the management company is HORRIBLE!
My wife and I lived there for 2 years and were never late on a payment. We bought a house in June and fulfilled our lease with The Lakes Of Bellevue. Three weeks later I get a call from a collection agency saying that unless we pay $980 for a cleaning fee it will go on my credit report. I was never contacted by the management company saying that I owed them money, never sent an invoice of the charges, never even notified that they were sending my "outstanding payment" to a collection agency.
The "Cleaning fee" charge is asinine to begin with. We paid a professional cleaning service to come clean the apt. after we moved out, we paid carpet cleaners to shampoo the carpets and we inspected the apt. after the cleaners. Everything was SPOTLESS. STAY AWAY FROM THESE CROOKS.
IF THERE IS A HELL, YOU WILL FIND HARBOR GROUP MANAGEMENT ROTTING IN IT!!
Will never return to Lakes of Bellevue – I spent a year here at the lakes. The location is way out of the way, especially if you are going downtown often and traffic is really bad. The staff here tries its best to get every cent out of you possible. Any extra rent they can get out of you they will. If it turns out you need to stay a week past the end of your lease the rent will jump up $300. They are worse than car salesmen and the reason I will probably never return to Nashville
Right next door to subsidized housing, my car was broken into the 3rd day I arrived.
Now about the Geese, there must be 100 at all times in the complex. There's nothing like get waking up to the sound of a bunch of geese squaking at 5 am. I am a deep sleeper and live on the 3rd floor and get woken up every other morning. On top of this you've got geese poop all over the place and have sit forever while 20+ decide to stand in the middle of the road. This is not maintenance's problem, but managements inability to control their property.
crumb-snatchers is a nice way to put it – Gun shot fights, mind enhancing salesmen, no security, pool party thugs, cars vandalized (yes my own also) it's more than you can imagine. This apartment complex will not provide you with any amount of humanity. It's easy to move into because they list on out of state sites, and when you have to move out for work, they attack you before anything else.
The company is really out of touch with reality. It's a living nightmare. Save yourself the agony and find a reputable complex to live that deserves your hard earned money. Oh yea, My MOM rolled down some stairs that were covered up and out of sight. They didn't even PRETEND to care. They're horrible little kids put in a management position.
You'll love it here! – Wonderful community & friendly staff! Great location - convenient to downtown, parks, and shopping! You'll love living here :)
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