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Last updated 11.04.11
Category:
Hotels & Motels, Business Hotels, Luxury Hotels, Family-Friendly Hotels, Tourist Hotels, Budget Hotels, Boutique Hotels, Conventions
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What People Are Saying About DoubleTree by Hilton Hotel Nashville Downtown
Featured Review
Contributor
Contributor
In Short – Warm chocolate chip cookies greet every guest at this Hilton-owned hotel, a friendly touch that fits in with the hotel's business-casual attitude. Another way Doubletree helps its guests relax is the Sweet Dreams bed, which features a pillow-top mattress, high thread-count linens, down comforters and lots of jumbo pillows. Amenities also include high-speed Internet access, in-room coffeemaker and complimentary newspaper; properties also typically feature a swimming pool, a fitness center and a range of meeting facilities.
Editor's Tips
- The Extras:
- Enroll in the Hilton HHonors program, which lets you "double dip" to earn both HHonors points and airline miles for the same stay at any Hilton family hotel.
- Know Before You Go:
- Many Doubletree properties are all-suite hotels, with a separate bedroom and living room with sleeper sofa.
04/07/11
Great hotel BUT..
by GeorgeEvelyn1978 at Citysearch
It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!
04/27/09
Horrible service! Will never stay here again
by 1grateful at Citysearch
I had confirmed a double suite with a sofa bed to accomodate 6 adults. Upon arrival, they stated that my room was not ready (which was fine) when we did finally check it, the rep told me he "gave my room away". When we visited our room it was 2 double beds..no sofa (although my confirmation clearly states double and sofa)The staff treated me as though as I was wrong and said that although my confirmation stated sofa bed, it was put in as a request---- when IT CLEARLY said confirmed! They were very rude...from the bellman to the front desk, especially the night manager...Richard Ruiz is his name. They did nothing to accomodate their mistake and when I asked for blankets to make apallet on the floor...they gave me 1 sheet, 1 blanket? Is that enough to make a pallot for 2 grown adults? To top it off, we left because of our treatment, and they refuse to give our money back. We paid 250 plus for a room we didn't even use. Horrible, horrible place to stay!
- Pros: none
- Cons: service
03/28/08
Poor service and rude employees
by james108 at Citysearch
This location is ok, but it wouldn't be my first recommendation. I have to stay here pretty often when I have meetings downtown and every time it is a hassle. My room is never ready at check in time. For some reason this seems to make the front desk people get an attitude with me as if I am the reason it isn't ready. The rooms themselves are ok, but not up to the quality I would expect for a hotel in this price range. They've recently been remodeling, but have so far failed to replace old linens and bedding. They did put in some hideous furniture that is worth seeing if you need a good laugh. Also, I've noticed the heat/air does not work well in the rooms. I've had to get maintenance to work on the units in my room more than once. Room service was ok. Nothing special, but it didn't take long to get.
There seems to be a lot of "yes men" in management. Always willing to say they will get this or that for you, but they never come through with their promises. Guess they figure most people are gone in a days time, so they don't have to please them.
If you can find another place, take it. If not, this is ok, but set your expectations low.
03/17/08
It was OK.
by writingnerd at Citysearch
I stayed at the Doubletree on 4th Street in Nahsville for two nights. I love Nashville and often go for pleasure. The rooms were nice, clean and comfortable. However, the staff didn't know where things were when i asked and the bellperson was rude. When there was no one to take our bags we carried our own to a cart and went to check in...then a bell person offered to take our bags when we had finished checkinging in, then he disappeared. When our room was ready we started to the elevator and was told that we could not take the cart upstairs by ourselves and they could bring our things up to us later. We needed to change quickly fto make our reservations so we carried our own bags. The lobby was uncomfortably crowded due to construction, there was no sign to the cafe. I liked that there was a Starbucks in the lobby. I'll not be staying at this particular Doubletree again.
03/02/07
Lack of class for sure
by TeamSplashiPortland at Citysearch
This hotel don't have ?hot tub? and customer service & room service is below average.
First we didn't get free Internet with ?Executive-level? and that is clearly stated on they web site.
Also room service is so slow and rude that we had to call twice to get our order straight, and then we had to wait 40.min.
When we asked for wine glasses we didn't get them on our first tray from ?front desk? then next night we went asked again but , front desk lacked to accommodate us on this request, finally third night we got them true they rude ?room service?
All in all only thing that is worth in this hotel is warm swimming pool.
Thank you so much , but no more double tree for us.
- Pros: location.pool
- Cons: room service
