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Last updated 10.19.11
Category:
Hotels & Motels, Business Hotels, Luxury Hotels, Family-Friendly Hotels, Resorts, Lodging
What People Are Saying About Sheraton Nashville Downtown Hotel
Featured Review
Nathan Stull
Contributor
In Short – Rooms feature a large desk and Sweet Sleeper bed with a custom plush-top mattress, fleece blanket, duvet and five fluffy pillows. There's also a two-line phone, voice mail, data port, safe, cable TV, hair dryer, iron and minibar. Notable amenities include a complimentary USA Today, pool and fitness center. Full dining facilities offer a low-carb menu, room service and to-go snacks.
Editor's Tips
- Know Before You Go:
- Call ahead regarding baby-sitting services for younger ones.
- The Extras:
- Stop into Speaker's Bistro for a low-cost American-style buffet of eggs, bacon and the traditional trimmings.
04/07/11
Great hotel BUT..
by GeorgeEvelyn1978 at Citysearch
It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!
06/09/10
Horrible Service and Unsatisfactory Conditions. DO NOT STAY
by Kate Raser at Citysearch
PICK ANOTHER HOTEL! Our hotel stay was horrendous! The AC didn't work, in the dead of summer, and the staff could absolutely care less.
We arrive back to the hotel after a wedding at mid night, and the room was almost 80 degrees when the thermostat was set to 69. When we called the front desk, the only offer they provided was to have the engineer come to the room, which we had already tied two times earlier that day.
The hotel manager on duty, Scott Allen, was so extremely rude that we were horrifically offended. I would have expected better service at a hostel! When we demanded that they provide another room to sleep in, he actually had the audacity to start a count down to when he would retract his previous offer of an engineer! In so many words he stated " I will retract my previous offer in three...two...” and when we continued to push him for better service, he hung up on us.
My only advice to anyone looking for hotel in Nashville, is KEEP LOOKING!!! Even if you have to pay a bit more, stay somewhere else. This hotel is unsatisfactory on many levels.
- Pros: Location
- Cons: Service and Hotel Condition
03/23/10
Excellent experience
by Willis Walker at Citysearch
I stayed at this hotel in Aug 2006 and was very impressed with the appearance, cleanliness, and quietness. The staff was very friendly and helpful. This is one of the nicest hotels I have ever stayed at, and I have no complaints.
- Pros: Very clean, couteous, convenient
05/06/07
Great Staff
by frankd43 at Citysearch
The staff of the Sheraton went out of their way to be polite and helpful. I came to Nashville on a business trip and did not know anything about the area. The concierge, a young lady named Shannon or Sharon?, was very helpful and friendly. Same goes with the front desk staff. The hotel is very nice and clean. However, the staff is what really won me over!
- Pros: Nice employees
04/22/07
I felt like a family member
by dsnyder1976 at Citysearch
I stayed at the Sheraton Nashville Downtown location over the weekend. I have never felt so welcomed at a hotel in my life! The staff really seemed to care about my trip, my stay, and my interests. The front desk clerk asked how my flight was, the concierge printed out maps of the local points of interest and directions and had great suggestions for dinner, and the staff in the restaurant was very attentive as well. As for the hotel itself, they are remodeling it but it didn't disturb me at all. They said that they will have a Starbucks in the hotel next week. Bad timing on my part! :( All in all, I had a great stay and I look forward to coming back to Nashville and staying at the Sheraton again!
- Pros: THE STAFF, sauna, and the beds
- Cons: Missed Starbucks by two days!
