4009 Hillsboro Pike, Nashville, TN | Directions 3721536.104220 -86.815898
Neighborhoods: Green Hills
ARE YOU KIDDING ME? Don't Bother !!!!! – The attitude these losers who call themselves "salespeople" would be laughable if it wasn't so pathetic. I've got a newsflash for them.......in case you haven't noticed, this is NOT New York, and you are certainly NOT Bergdorf Goodman! Even if you were, your behavior would still not be excusable. As it is that you are in NASHVILLE, it is beyond pathetic.....while the selection of merchandise is somewhat exclusive (for the Nashville market)....it is nothing special considering your online options. As someone who spent many hours and many tens of thousands of dollars there over the years (when they were just a one-counter wonder at Jamie, then their shop at Bandywood.....anyone else remember?), I gave up on their poor customer service and flimsy facade of civility long ago. They give retail and those who work in that field a bad name. They need to GROW UP and get OVER THEMSELVES!
Fantastic – All the best labels here that I LOVE - Laura Mercier, Kiehl's, Bumble & Bumble....I could go on and on...I agree with the last reviewier - what kind of attitude do you go in with when shopping there? I am usually laid-back, in jeans, and just plain friendly. Sometimes I know exactly what I need, sometimes I don't. When I ask for help, I get it. If I am browsing for fun, they get it and let me take my time.
Class and elegance found here – To all of those who have claimed to have experienced rude sales associates at PE, please consider the attitudes you might have projected when shopping. I have found all of their employees, particularly Gina and Jan, to be respectful, professional, and classy. Gina does the best brow wax I've ever had, and the ladies in the cosmetics shop are knowledgeable about their products and always have great suggestions. Then again, I always go in with a relaxed, confident, respectful demeanor and I will continue to frequent the store even though I'm far from wealthy.
Disappointed – When I went into Private Edition for a facial recently, I was so excited. However, afterwards, it took over a month for my skin to clear up. The glycolic peel made my skin react in a not-so-nice way, so be careful. I will try another salon next time.
Great Products, Great People – I have been shopping at Private Edition for over 14 years. They have always been one of the only places in Nashville to get great upscale products. But I must also say that their service has been even better. I have been there with an unlimited budget and a shoe string budget. There was never any difference of treatment. I have found that many people have a different theory of Customer Service and based on their own insecurities and "fluctuating" moods, they decide that someone isn't giving them their "propers." I was disappointed to find that the thousands of happy customers of Private Edition are letting a few disgruntled human beings cloud the perception of this wonderful boutique. I hope they last for a long time in Nashville. We need it! Kudos to PE and if you need expert advice and a professional facial, Private Edition is where you go!
How can you say that? – I have read some of these reviews, and I am horrified! You women obviously do not know what you are talking about! The staff of PE is amazing! I am a college student, so I am not covered in jewels, or furs, and the staff treats me with kindness and respect. They are there to serve us. I love Gina!!! She is the best employee of Private Edition.
Good manner are a sign of class, not mon – I have been to this store about six times, and only once treated civilly. I train horses, and sometimes don't have time to get my mink out of the vault, and the limo is often times at the carshow. I guess that is why they ignore me, and make me feel like I don't have the right to have pretty and expensive products. I guess they were brought up in a barn, because anyone with class would not behave in that manner. I learned a long time ago not to judge the book by it's cover....this guy rolled up in an ancient rattling rusted pickup truck and plunked down $175,000 bucks for a horse....imagine if I had blown him off and refused to show him the horse????!! I continue to frequent PE because it is more convenient than ordering online.
The Rudest Folks in Nashville – I love the products but the people are horrendous. I was there recently and because I had failed to don my designer gown they would not give me the time of day. I stood for at least 10 minutes waiting to be rung up, while a person behind me had 3 people waiting on her and another was at the register playing around. They acted like it was such a chore to get me some lip gloss and I finally had to ask to be rung up and they acted like they hadn't even seen me. I may be young, I may not be dripping with jewels, but if they only knew how much I spent on cosmetics. They are the snottiest, rudest people I have ever encountered in a store. Guess what, you work in NASHVILLE, not on Rodeo Drive. Woo Cosmetics is a much more welcoming place.
check it out first – Private Edition is a nice place, good staff with good location (except parking) yet the products created here and used on the clients are not time proven products. They are very trendy and not well researched or tested. I've had more than one friend/family member that has been over treated with Alpha Hydroxy and other serums and have actually left with facial burns and abrasives ... yet they still think the place is cool. Overpriced and undertested products is my opinion. I don't care how cool the location or clientel, my first priority is my skin - don't let them put any of their stuff on yours!
Nashville is LUCKY!!! – Nashville is lucky to have Private Edition. No other boutique in town carries such a selection of high-end and hard to find cosmetics and skincare. The spa services are wonderful, too. PE's staff is kind, helpful and informed. I plan on making many more visits!
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