Textile Fabric Store

11/05/09

Don't shop here!

by ldonnelly at Citysearch

This store is AWFUL! The selection is adequate but not as good as Fabric House, Brentwood Interiors, or Calico Corners. The prices are high compared to the same stores. Their customer service is the true bottom of the barrel, though. As I was shopping, a minimum of four people sat behind the desk chatting with one another. No one seemed eager to help me or explain the rules of the store which are apparently important. When I approached the counter with my fabrics and asked about getting samples, I was told there was no limit on number of samples but that I should not have taken the fabrics out of the racks. When I apologized for not knowing the routine, the woman said "you got them down, you can put them all back". Another woman came over later and said that there was a 3 item limit on samples. Again, I apologized for having been misinformed initially. She then was condescending and rude. I will NEVER step foot in this store again. There are too many GREAT fabric houses in the area for me to spend a second in an average one that makes me feel like I've done something wrong

• Cons: customer service, prices

10/28/09

I enjoyed finding quality fabrics for my projects!

by Cheryl Ramage at Citysearch

For quality projects, I would much rather have nice fabrics which I know cost more than those I can find in chain stores. Foir years, I enjoyed a fabric store locally, but becausse of the serged interest in quilting, this store changed to all quilting fabrics becasue the owner could make more money. Now, there is a growing interest in sewing clothes again, but this manager has not shown any interest in returning even a corner of the store into a seasonal apparral fabric section. I travel miles just to find beautiful fabrics for my projects. I want quality so these items last.

I have never been approached at Textile Fabrics in any type of rude manner. I found them helpful and welcoming. I used to high prices for quality, so that didn't bother me.

I would recommend this store to anyone that wants to see a variety of high quality fabrics. They have a good selection of patterns and unique buttons. Its my understanding that twice a year they have a hugh storewide sale. I went to the one in July and purchased over $200 worth of goods. I had several projects to purchase for and I managed to find something for all of them and buttons for them.

They had extra help on hand during this sale so I didn't have to wait long to have fabric cut. While I had become accustomed to an effective process at Louisville's Baer Fabrics (closed), I didn't find anything horrorably wrong with their process.

I am proud to recommend this store.

01/28/09

I've shopped there!

by AArchitect at Citysearch

And I liked it. Textile Fabric is a Nashville institution since forever. Stars shop there.

As you say the space is nice and the selection is great. I could say something about the owner's good taste and the range of services offered, but I won't.

I will say that you can't compare big-box retail like JoAnns or internet shopping to an independent retailer owned by the same family since it opened in like what the 60's? It costs more to sell individually. It also costs more to feel the fabric before you buy it. Rent has to be paid. I appreciate that.

I also appreciate having some choice about where to shop.

It's probably a good thing that both of the other reviewers continue to shop there - despite their customer service problems. I like having it.

• Pros: location, services offered, independent retailer
• Cons: And no, I'm NOT the owner.