Doesn't Recommend

millie chris

Joined 3 years ago

Sheraton lacking in understanding o rating. booked trip to Nashville 5/12 to 5/16- thru Priceline-something I WILL NEVER DO AGAIN-- was looking forward to historic Nashville & surrounding areas -- however, the weather decided to place Nashville on the national scene with horrendous floods,devastation and the unthinkable- death--other friends booked at another hotel -that hotel called to cancel the reservation stating that they would be closed to repair damages for 90 days--- your hotel Sheraton Music City location REFUSED to cancel my reservation because I booked thru priceline--reservations & your front desk stated they could not cancel-- referred me to priceline who stated that when they called the Sheraton were told that reservation stood as is--- I find this to be in very poor taste and unprofessional on your part--This was a state emergency -that alone should be enough to cancel--or you could have offered to rebook at a later date--- I wlll visit Nashville soon -however, I will not be at your hotel special rates or not-- I think Oprayland will be the place to stay-- no matter the cost at least there they offer consideration for their customers--- my word of mouth concerning the Sheration will not be positive

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ellyanne

Joined 7 years ago

Great price, great location, great views, great...... Well all I can say is try it out you may get hooked!! I recommend reserving a suite its worth it. The beds are the most comfortable...they rave about them for a reason. I love the suites because they have a small wet bar and fridge which is nice. The hotel restaurants are great. Make sure you check it out during lunch and have the french dip it is the best. We went during dinner and I did not realize it was not on the dinner menu when I ordered that. The waitress went into the back asked the chef and they made me one anyway. Its that kind of service you expect and appreciate. They have a great bar with good music near the lobby.

Hotel is perfect to reserve for parties also. They have everything from Hospitality Suites for small parties to Ballrooms. Very nice.

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Nathan Stull

Joined 10 years ago

Comfortable hotel for hard-working business travelers and leisure guests looking to relax.. In Short
Each room features a large desk and Sweet Sleeper bed with a custom plush-top mattress, fleece blanket, duvet and five fluffy pillows. Rooms come with a two-line phone, voice mail, data port, safe, cable TV, hair dryer, iron and minibar. Notable amenities include a complimentary USA Today, pool and fitness center. Full dining facilities offer a low-carb menu, room service and to-go snacks. Kids under 17 stay free; call ahead regarding baby-sitting services for younger ones.

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abeauchamp80

Joined 11 years ago

you forgot something!. I can't believe the description didn't mention the nice size balconies overlooking the beautiful Nashville scenery. Perfect for watching the sunset! I am a business traveler and watching the sunset from my balcony at this hotel was the most relaxed I've ever been on one of my hectic business trips.

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sharonblake

Joined 11 years ago

Wonderful. Stayed there is year for a Creative Memories Convention.

Very good service and polite people who work there.

I would stay there again.

Sharon Blake