Gaylord Opryland Resort and Convention Center

12/21/08

It started at check in

by eatingonroad at Citysearch

Went there with a business group for a weekend, got there at 3:15pm, line was at least 150 people deep, was told because of there union they could not check anyone in till 3:00 even if there room was ready, business payed for everything, room, valet parking, tickets to Rockettes, Ice, Hall of trees, etc. At check in I was told I would need to pay for valet parking, I told them it was already taken care of, was told there records did not show that and I would need to pay for valet parking, luckily I was checking in at the same time as the bookkeeper for the business. So I just went to were he was, he was having the same problem but, he had the receipt were he had already paid for valet parking, after about 30 minutes got that fixed. Then Wow what a long way to the room with very poor signage and narrow pathways, got to the room toilet was dirty.

Time to go to the Rockettes, was told could catch a shuttle, NO signage, could not find employee that could speak english, but finally did find someone, he was telling someone how to walk to the Rockettes, 1/2 mile away, he told us that the shuttle was no longer running, that it stops running after the show starts, (although it was 30 minutes before the show started) I said are you sure, so he made a call and ask if the shuttle still ran after the show started, they told him no, so he told us how to walk to the Roackettes 1/2 mile away (which was going to be hard to do with a 8 year old autistic little boy.) As we were walking away I told him once again the show has not started yet. So he call once again, that time they told him the shuttle was still running. So we caught the shuttle, about 100 yards away, we went and got on the shuttle that just past us and the guy that told us it was no longer running.

Next morning time to go to Ice, called ask what time it opened was told 10:00am, no signage, got there at 9:45am was already open, had to put on jackets that others took off, hope they did not have the flu.

• Pros: Valet parking staff was great
• Cons: A lot, worse poor signage

04/21/08

Not worth what you pay

by Sasha415 at Citysearch

I've lived in Nashville my whole life and I have to say a lot of things have gone downhill...That being said Gaylord Opryland Resort and Convention Center is one of them. For starters everything is over priced. The staff isn't that friendly. And honestly the Delta Boats are not worth what you pay for them, infact they have raised the price so many times I don't even know what it is any more. Last time I was there it was $9 and honestly for a 15 minute tour that never really lasts 15 minutes it's not worth it. I've seen that line back up so many time with huge families wanting to ride it at Christmas...My advice take that 9 bucks per person and buy another present. By the way don't get me started on OpryMills (not what we were told it was going to be, we were told a Mall of America style Mall...We lost our themepark and we got a shopping mall that isn't even as good as the malls we already had)

• Pros: Has a good size convention center, and if you like the opry it's a short walk and you are there
• Cons: They have really let the once beautiful gardens go down hill

02/18/08

50/50

by casey068 at Citysearch

I personally have never stayed the night, BUT, I have shopped, ate, watched, heard, walked and walked and w -a -l -k -e -d and visited Opry Land many, many times. To start, I rated this hotel as a 3 star for many reasons. It has friendly, accomodating staff, MANY shops and eaterys, absolutely gorgeous plants, waterfalls, foliage and decor. From the carpet & trim to the skylight and everything in between!!! Within walking distance, there is a lot of entertainment, a very nice mall, live music and events and so much to see & do. That being said, they only get 3 stars because you must have deep pockets to fully enjoy the emenities that await you. Guests must pay to park, the rooms are very average for the price, the fast food & restaurants are expensive, shops are too, and you are one in a million versus any feelings of personalized service. Be prepared that this is an enormous hotel & resort. Be prepared to do a lot of walking if you want to get the full Opry experience. I would recommend staying at this hotel but only if "on business" or for a special occassion. If on a budget, I would suggest sleeping elsewhere and spending the day/evening enjoying the ambiance & entertainment!

• Pros: Valet, Ambience, Entertainment
• Cons: Parking fee, average rooms, expensive dining