Lindsey E.

Joined 1 month ago

I will NEVER go back to this store. They are liars and crooks. I needed a hole cut in my tank and was shopping at this store and asked two diff employees about having the hole cut and both assured me that if the tank was broken while the hole was being drilled that the store would replace the tank....well guess what they broke my $300 tank and now they WON'T replace it and they were rude about it and hung up on us!!!! This is just absolutely ridiculous they are a bunch of liars! We will NEVER shop here again!!! BE CAREFUL WHEN DEALING WITH THESE PEOPLE!!!!!

Doesn't Recommend

wooglins

Joined 2 years ago

Only reviewing the fish side as I have no recent experience with the seperated reptile side. Gorgeous store, but the curb appeal ends there. The fish are in a shared water loop and are not quarantined, which means if a single fish is sick, they all are exposed. If you do buy a saltwater fish there you better be sure to qt it very well. Every fish I have ever bought there has died within two weeks with the exception of a snowflake blenny that I still have to this day. In contrast the rest of my fish are mostly first time introductions for other sources and most are very old (clowns are 15 years old for example). The staff is hit or miss, but the store is not very friendly. Especially if you have children of any age other than a baby in a stroller. The coral selection is good, but very overpriced, and as far as I know the majority of the specimens are not locally aquacultured. Also watch out for the store water, when I purchased it tested at 100 TDS which is just a small bit lower than tap in Nashville. This was early in my reef tank experience so it is possible it is better now but I would test it with a TDS meter if you do buy it, or better yet just get a EBAY RO/DI unit and save the money.

Recommends

jamesbrown1033

Joined 3 years ago

AMAZING!!!!. This is by far the best fish and reptile store I have ever been in. The staff were amazing and knew what they were talking about. Every time I have been in they have been nothing but nice and helpful. If I needed something they did not have they would order it for me and have it in as soon as they could. I have to pass other stores to get to the Aquatic Critter, but would never thinking about buying anything from these other stores. This was the cleanest store I have ever been in. For anyone looking to learn about the hobby or anyone who is in the hobby, I would go no place other than the Aquatic Critter. Do not waste your time nor money going to any other store!

Recommends

linnetteR

Joined 5 years ago

AMAZING AQUATIC STORE. I think this is the best store within a 200 mile radius of nashville, I am very pleased to see such a sucess for Chris Begin....a dear friend of mine. I found everything i needed at reasonable prices and if there was something i was looking for he was glad to order it for me..which was very professional of him. His staff is very helpful and knowledgable..Chris sends them to shows out of the state to gather more and more information on fish , corals and up to date products. If i didnt mention, it was my pleasure to shop there. I will make this my #1 fish store to shop in nashville for everything I need to maintain my hobby, Thank You for being here for all the serious buyers!!!!!!

Doesn't Recommend

mafioso

Joined 5 years ago

Staff only pretend to be experts & don't seem to have time for customers. The first time I went to this store I received great service and advice. Since then I have had lousy customer service and get lousy advice. I asked for two pregnant guppies and when I arrived home only one was pregnant and the other had just given birth. Both died within days. Then I went again to buy tetras on sale. Asked for 6, paid for 6, but only received 4. Three of those died within days. Got an attitude when I returned them even though the water check was fine. I purchased a filter system for my 50 gallon tank, but when I got home found out it was only for a 20 gallon tank--stupid me for listening to their "expert". I could have spent enough money to get attention I guess if I didn't have to spend so much money on gas returning their mistakes. I didn't get the feeling the staff really cares about the customers. Have found a new place to shop.

Recommends

animallover07

Joined 6 years ago

Amazing everything!!!. The Aquatic Critter is amazing! They have a great selection of fresh and saltwater fish. Also excelent staff that know what they are talking about. It is one of the cleaniest pet stores in Nashville and other areas. You always get the same service no matter how much you are spending. And the staff only suggest equipment and other supplies they would use. It is an amazing store and I would never go anywhere else!!!

Recommends

wallnut

Joined 7 years ago

Good Selection. They have a very broad selection of products and animals to choose from. There! That was the only positive thing that I can really come up with, other than a couple of the employees that really are helpful and try to help people learn the hobby, so they can make an informed purchasing decision. Whether or not these are the people who help you is pretty much like rolling dice. My advice is to stay away from the place on the weekends and try to go in when they aren't busy. And if the person helping you is condecending tell them you would like to look around some more and then find someone else. The other thing is that the service does seem to reflect the amount of money you are planning to spend- at least with some of the employees. I have spent over 2K these past couple of years too. Just one more thing, they carry some animals that are almost impossible to sustain in an aquarium and some which ARE impossible. These animals are doomed, and when LFSs order them it creates a market for them, which in turn encourages the folks who catch these animals. I'm not an animal rights activist by any stretch of the imagination, but as we learn more about the hobby and the animals we keep, and where they come from, it is evident that this is not very responsible.

Recommends

monalisaistaken

Joined 7 years ago

Great place. Never had a problem with the staff, great selections of spiders and they never scoff at me if I only buy .75 worth of crickettes. they also take excellent care of their animals!

Recommends

eyebedam

Joined 8 years ago

Best selection in middle Tennessee. They have the best selection of marine fish in Nashville. Although sometimes a little pricy there the cleanest fish stotre ive ever been in. Way better than the dirty fish bowl.

Recommends

chefmikey

Joined 9 years ago

Best Reptiles In Town!. I love this place and their staff!! I have spent well over $2k there in a period of 2 years. Very knowledgable staff and greet me by name when I come in. Very healthy animals and they only sell equipment that they would use themselves. Staff also goes out of their way to teach the customer about the animal(s) they are purchasing! A+++