1276 Lewisburg Pike, Suite D, Franklin, TN | Directions 3706435.870062 -86.845384
24 hour emergency water extraction
Good work, but be careful w/estimate vs. actual charges – Their work is good but their billing practices are deceptive. They provided me an estimate of $200 to clean two bedrooms, two flights of stairs and a basement. The actual bill was over $300. I understand that an estimate is not completely accurate, but charging 50% above an estimate is completely unacceptable and deceptive.
No reputable firm can tell what degree of service will be required to meet your expectations over the phone. Our professional technician provides a free assessment of your needs along with three levels of service for your consideration. No work is performed before the scope and price is agreed to. Our technician provided the service to satisfy the client as noted in their post.
effective, efficient, affordable – I had a great experience with this particular chem-dry service. It does get confusing that there are so many chem-dry franchises out there, but these guys were great. It cost less than I expected and they removed stains from my carpet that I didn't think were EVER going to go away. Very quick, too, and the guy who did the cleaning was very personable and respectful. Good job!
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