02/07/08

Horrible Customer Service

by drewski317

I was referred here by a friend, and after several visits getting the same treatment I stopped going. They simply WILL not return a phone call, their prices seem competitive but they are so busy that they can never get your car fixed in a timely fashion. And when I confronted them about this they were like if you dont like it tough find another mechanic. On top of all of that they MISDIAGNOSED my car sent me to the Ford dealer with a supposed 100$ fix that in reality was a 950$ fix... Warning stay away from this shop... whatever money you save on his rates is not worth the HASSLE.

• Cons: Horrible Customer Service, Misdiagnosed my Car

11/20/07

Certainly one of the best in Nashville

by palmster

What a relief to find a mechanic that is honest, reliable and consistently tries to do a good job. Jeff is the very rare mechanic who actually apologizes when the bill is high and seems to want to give you a fair price every time.

09/11/07

Best auto repair experience I've had in 40 years. Totally honest and fair.

by polame

I have not had a better experience at a mechanic or auto repair shop in more than 40 years. The auto shop manager, Jeff, could not have been more informative, helpful, and honest. He checked my auto, said he could do the work necessary, but that it would probably happen again and he didn't feel he should take my money and then have a broken car again. On top of that, he refilled the oil and fluids and did the checkup labor and didn't charge a dime. If only other mechanics operated as ethically and responsibly then mechanics would have a better name. He stands out among any kind of servicemen.

• Pros: Wonderfyl experience and total honesty.