09/03/09

Great Customer Service and Product

by LDot

My friend's birthday was coming up and I wanted to send her flowers. She lives in Nashville, I in Pittsburgh. After miserable hours spent checking the usual online delivery services, I visited Citysearch and found this WONDeRFUL store.

I was able to order the bouquet online (at 3 a.m!), specify a date, everything. I was thrilled--until I learned that the bouquet was delivered the next DAY and not the following week as I had specified.

I called and asked that they kindly honor my original request and send a new bouquet ON her birthday, as stated on my order. No qustions asked, thy happily complied, free of charge to me.

Pretty awesome.

Note: the flowers that arrived were not nearly as colorful as those depicted on the website, but the arrangement was much larger and very tasteful.

• Pros: Prompt, can order online

09/01/09

Amazing flowers

by Randle

Great customer service, and amazing design. I love it everytime my husband sends me flowers from Garden Delights, because they last for days and days.

10/15/08

Wonderful to work with

by didiway

I have always liked the work done by Steve at Garden Delights, but my latest experience was the best of all previous ones. Steve made the most gorgeous centerpiece for my dining room table for a catered cocktail party we had recently. I went in with a photo of "the look" that I wanted and he improved on it and the result was fabulous. I think all the women at the party asked who has done such a fabulous arrangement. He really knows his flowers and is so creative and a delightful person to talk to. So many of the better floral designers are snobby and charge so high that they are not affordable by many. Steve is top quality, creative and more affordable, and he is just a genuinely nice guy.