02/16/09

Unacceptable, unsatisfactory, worst in nashville TN

by irishsouls

the review that i am writing is not a good one. i had got some flowers from this store for V-Day and they were not what i wanted in fact they were over priced and ugly. so instead of giving a part of my money back they called my girlfriend at work and proceeded to talk inappropriately to her about the flowers that i had called about. i would never use this company for any type of flowers because the do not care about the customer they only care about the money. my review for them can be summed up in a couple words. abominable, amiss, atrocious, awful, bad news*, beastly, blah*, bottom out, bummer*, careless, cheap, cheesy*, cruddy, crummy*, defective, deficient, diddly, dissatisfactory, downer*, dreadful, erroneous, fallacious, faulty, garbage, godawful, grody, gross*, grungy*, icky*, imperfect, inadequate, incorrect, inferior, junky, lousy*, not good, off, poor, raunchy*, rough, sad, slipshod, stinking, substandard, synthetic, the pits, unacceptable, unsatisfactory. SO IN MY OPINTION I WOULD NOT USE THEM

• Pros: None
• Cons: there hole store, Quality of flowers, arrangement's, Ect.

01/22/09

i love these people!

by mare320

not only are their arrangements beautiful, but their level of customer care is amazing! robyn and her team are the most gentle, friendly, and wonderful people i have worked with for flower arrangements! after being rudely screamed at and thrown out of another flower shop a few doors down, (while extremely stressed and overwhelmed with planning my wedding) i walked into the tulip tree and broke down into tears. all because i wanted a pretty flower for my hair on the day of my wedding. these kind people took me under their wing and comforted me, assuring me that they would give me the very best of care. they helped me to choose a perfect flower arrangement for my wedding day, and had the arrangement ready right on time! it couldn't possibly have been more perfect in my hair! it looked grogeous! i also ordered my centerpieces for my rehearsal dinner from robyn's team and they were exactly what i'd hoped for! they were delivered to the location right on time, and were even more dramatic than what i felt i deserved- all for an excellent price.

this crew at the tulip tree really takes customer care to a whole new level. they specialize in what they do, and they are true artistic professionals!

• Pros: BEAUTIFUL arrangements & flawless customer care!

06/17/08

So so...

by Will121

I have used The Tulip Tree on a few occasions. And while the quality is very good, it is over priced and they lack artistic ability it seems. When asked for an arrangement that was "loose and airy", meaning leave the stems intact, I ended up getting a very tightly compact design in a vase. Additionally, when I called another time at 9:00 AM to order an arrangement for delivery by 3:00 PM, they could do it but it was at a premium and still couldn't guarantee it would be there in time. I might suggest checking around. There are other florists downtown with equal quality and a more reasonable price.

• Pros: Good quality
• Cons: Over priced, not very good service, poor design options/quality