10/07/09

Accepted Fraudulent Charge

by MW Van de Kamp

Accepted fraudulent charge and only credited part of the charge back

• Pros: none
• Cons: Accepted fraudulent charge

08/09/08

ridiculous return policy

by gypsywoman16

HORRIBLE return policy, I have no idea why anyone would buy anything there....I bought a LCD tv for about $800 bucks a couple of months ago. Within no time half of the entire screen was going red. I called to return the defective tv for another one and they said that it was out of their hands and I would have to deal with the manufacturer...

• Pros: good location
• Cons: return policy

02/26/08

Absolutely terrible customer service.

by JDM208

This is a terrible firm to do business with. I ordered a product which arrived with a broken component. I have been fighting with Electronic Express to get the part replaced for 2.5 months and all I get is malarkey. I can't tell you how many times they told me that the replacement part was shipped - or would be shipping that same day only to get nothing in the mail. I am so frustrated by the lies that I am now getting my credit card company involved to help me get a refund.

Avoid like the plague.

• Pros: None that I can think of
• Cons: Horrible post sales service.