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Good food, service FAIL.
For a medium priced restaurant, the food was very good. We had the grilled salmon and Sweet Magnolia ribs with the Combo Sampler appetizer. The Salmon was flaky and the ribs so tender the meat fell
off the bone. The beer sampler was at best mediocre with only two of the brews warranting the order of a glass.
Unfortunately, the service was absolutely the worst ever. We had to ask three times for a glass of ice water which didn't appear until dinner was nearly over, we couldn't get refills for the kids' sodas until they were finished eating and the glass of stout ale went permanently MIA. Twice we physically got up from our table to wander around looking for our waiter and asked another waiter and the hostess to track him down for us.
The restaurant was steadily busy with about a 20 minute table wait but we certainly didn't see anything like the kind of mob scene which would warrant such a total fail in service.
Sad, really; it ruined what could have been a very enjoyable meal.…
Awesome place... Service was great, and our waiter was able to have a vegan waitress stop by our table to explore vegetarian options with our friends. My wife and I had no problem finding something suiting our tastes - the fish and chips were the best I've ever had. I'm not a local or I'd eat there regularly. I was pretty surprised.…
The only place to go. We visited Big River before the last two hockey games, having been disappointed with the service at two other downtown establishments, and we will never go anywhere else. The staff was very busy, yet took time to explain the beer and menu in detail, pointing out favorites and making recommendations. The Octoberfest Beer and the Rocket Red Ale were both outstanding, as were the selections from the Octoberfest menu. Our waitress was sweet and attentive despite the volume, and we never lacked for anything. I highly recommend Big River to anyone looking for good beer and good food with great service!…
Don't Beleive Everything You Read. Read some bad reviews, but since a lot of people are idiots I thought I would try it for myself. Went prior to a Tuesday night Predator game with my son. Our waitress was great. The food was good. The manager checked on us. The stout beer was excellent!. It was happy hour so they were 3 bucks each. Good experience. Don't believe everything you read.…
Best food in downtown Nashville. My family recently visted Big River Grille in downtown Nashville this past November. We visited Nashville from Myrtle Beach and dined at Wildhorse Saloon, and Hard Rock, but the food and service at Big River put the other 2 restaurants to shame, we ate their on our last night and we wished we had eaten their the first so we could have avoided the Wildhorse and Hard Rock. They brew their own beers there and all 4 that we tried were amazing. The food was fantastic we had hazelnut chicken and filet with shrimp, followed by chocolate cake. It was hands down the best food we ate in Nashville. I would strongly recommend this resturant to anyone visting or living in the Nashville area, it is the perfect spot to start your night off before you go bar hopping.…
