Bad customer service.
Bad communications, will only take cash or cashiers checks. I spoke with three people over the phone during the repair (had never been to the shop) no one ever mentioned the payment requirments. They do not take credit cards.. Seem to have a bad business attitude. They really do not care if the customer is put out. Auto Body work was average, good paint work. Car was returned without enough coolant and was missing hood logo. The owners attitude would prevent me from ever doing business with them again.