Big B Cleaners

Doesn't Recommend

KaTosha W.

Joined 9 months ago

This is the worse cleaners on earth! I send everything to the cleaners. When I moved I wanted to try the closes cleaners to me and Big B Cleaners was the one I went to. Before I sent my very costly RL bedset to them I should have reviewed them. That part was my mistake. When I got it back all of the cotton on the inside was pushed down so I called them when I got off the phone I noticed a rip in the blanket. So I called back they told me the could sew it up and that is all they could do for me. The owner was very rude and said he sould not even do that because it is costing him money to do an extra service so I should be happy. He said giving back my $39 for the cleaning was not going to happen. Then he went on talking about how he do not trust NO one. The man was a little crazy and VERY unprofessional. Also, he lied about having a A+ with the BBB then he said he had an A- but he is not even a member of the BBB! Please don't give this place your business!!!!!

Doesn't Recommend

elmer22

Joined 2 years ago

Poor Quality. Refused to fix mistake made by their employees. Very rude. Big B's does not care about customer at all!!!

Recommends

sammarine2

Joined 4 years ago

Nice staff. The people were really nice. Good quality family owned store here.

Doesn't Recommend

dburns1974

Joined 5 years ago

WORST Cleaners in TOWN!!. These guys tore my brand new shirt. Then they denied ever having pressed it! Then they refused to fix it. Finally, they agreed to fix it for $5!! they repair job looks like they gave a seing machine to a kindergartener!!

What a diaster of a dry cleaners! NEVER GO THERE Again!

Recommends

mrjustice1

Joined 5 years ago

Awsome!. I had been using another drycleaners in town for many years and they ruined my clothes and the customer service got to be sorry...so I went to Big B Cleaners a few months ago and I am VERY happy with the quality,quick service and especially the employees ALWAYS being friendly and smiling and just very courteous.If you're looking for an excellent drycleaners,search no more!No wonder they've always won the Ruthies Awards for best drycleaners in town!Thanks Big B!