Rivergate Toyota INC
Madison, TN 37115-2149
Phone: (615) 868-7990
User Reviews for Rivergate Toyota INC
04/20/2008 Posted by green615
Before arriving at Toyota in Rivergate I was told by phone by a sales representative that he would not be able to keep our scheduled meeting because he was going to a Birthday Party. He informed me that another sales representative would be waiting during my appointment time. Once arriving at Toyota in Rivergate I was told by this other individual that he had a scheduled appointment with another customer in approximately 15 minutes. This sales representative also reported that only 2 sales representatives came to work when 5 were suppose to be on the floor. I guess due to the nice weather on this particular day other individuals were preoccupied with other activities. I felt very rushed by the sales representative since I was cutting into time for his regular scheduled appointment since the person I was supposed to meet with was at a Birthday party. Despite the car I was interested in was a little out of my price range I was not even offered to look at others cars. My 30 minute drive to Rivergate Toyota was a waste of time. I would not recommend this specific location.
Pros: NOTHING
Cons: POOR SERVICE
04/13/2008 Posted by klcou
My experience was execellent, the staff are the friendliest people in town. I was greeted at the door with a bright smile from Chelsea, the receptionist I'm assuming who had great charisma and GORGEOUS HAIR. I was directed to someone with lots of patience and compassion for what exactly I wanted. GREAT PLACE GREAT PEOPLE! LOVE MY CAR!!!
Pros: SERVICE, HOSPITALITY, CLEANLINESS
Cons: NONE
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