Sweet n Sassy may make great cakes, but their professionalism and integrity are quite the opposite. Their staff would rather spend 20 minutes trying to convince a customer that they never received their order rather than taking responsibility that they simply did not fill it. I can't respect a company who does not have integrity. There is a lack of communication as well in the place. The company lost my order and one staff member comes from the back claiming "Yeah I made that cake, I remember. It's here somewhere" while the others are staring at me like I didn't speak english. Long story short, they still never found my cake and I had to end up buying one that they had on hand. Shame.
Sweet and Sassy offers the worst service I have ever experienced. I ordered a wedding and grooms cake and paid in full. The wedding was canceled and the manager offered to allow me to pick up the cakes at a later date. The problem came when I spoke with the manager/owner Allison who refused to provide me with any service even after the 1st manager stated that she promised the cakes at a later date. Allison was very rude and provided no customer service at all. If you want to have your money stolen, than use Sweet and Sassy, they won't let you down.
Sweet N' Sassy Bakery. We ordered (2) Large Sheet Cakes for our opening of a New Fire Station, Engine Co. 35 on Hobson Pike in Antioch, TN this past Saturday 9/10 and everyone truly enjoyed the cakes, just about everyone asked were did we get those great tasteing cakes and I told them "Sweet N' Sassy" Bakery in Madison, TN. I just wanted to let the readers know how great the cakes were and Anna, the Manager and her team do wonderful work and they truly can make the best tasteing cakes you ever have had. Thanks Anna & Team
Quality. I love this bakery...Service is the bomb!
Warm and Friendly Bakery. I have been going to Sweet N Sassy since I was 16 years old and I am now 45 and I have always purchased my bakery items from them. They know me on a first name bases and they will try to make anything you need and if they have wonderful ideals.
Very Good. Vert friendly and helpful, ordered one of the best tasting cakes for my wifes birthday. We had a surprise party for her at Woody's Steak House which isnt to far from the bakery. Over all the whole thing went over without a snag.
Best Bakery I've been to. Well, there are 2 sweet and sassy's in Nashville. This one I rarely go to because it's out but when I do go, I find that their sweets are more fresh. My mom has gotten my cakes there since I was little. I'm about to be 21 now and I already know where the next cake is going to come from. The cakes are the best I've ever had. I've moved around alot since my younger years and every time I stop in Nashville, I stop by sweet and sassy and I hope they'll be there so I can get my kids birthday cakes in the future. YUM!!
Best Birthday Cake EVER!. For my daughter's 6th birthday she wanted a tie-dyed cake. The girls at Sweet N Sassy warned me that it wouldn't be "pretty" but said they could do it. My duaghter LOVED it as did I. It fit perfectly with the theme and tasted wonderful. (The entire cake was gone in 30 mins!) My family recommends the whipped icing. It's fantastic!
Cake worth flying 3000 miles to get. Sweet and Sassy Bakery makes the best birthday cakes anywhere, period. The icing is just the best. I lived in Nashville most of my life and always bought cakes from Sweet and Sassy for any occassion. I now live 3000 miles away and I'm going to be ordering this years birthday cake from S&S. I sure hope they can find a way to ship it or I might have a friend pick one up and fly it out to me or I'll just get on my favorite non-stop Southwest flight out of Seattle and drive to Madison myself but some way I'm going to be enjoying a white Sweet and Sassy birthday cake with white icing and roses this year sitting on my deck here in the beautiful pacific northwest.
Delightfully Tasty.... It's very plain, I love Sweet 'N' Sassy. I have been going there since I was a little girl for cakes, donuts, pies, etc. My mom swears by the place and even though I live in Clarksville now, all of our birthday or party cakes come from Sweet 'N' Sassy. I must thank my mother for helping to make that possible for she brings them with her. And when anyone asks where this great cake is from, I make mention!! Stop in and try one of their great desserts, I do when I'm in the area.
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