I've lived in the Nashville area for almost 4 years now and have found this vet office to be the best. I'm moving out of the Madison area but will continue to take my pets to Madison Veterinary Clinic because of the great experience I've had . I remain respectful of their time and they've been flexible to accomodate my schedule as well. The vet has always given options in the treatment of my animals and I've never felt guilted or pressured into having treatments done like I have at other places. I have never left any of my animals for a surgery so I can't speak to that experience but I can say that if it were necessary, this is the place I would take them.
My babies LOVE Madison Veterinary Clinic!!. Madison Veterinary Clinic offers me extended pet care services close to home and with a degree of professionalism that is beyond my expectations!! Joyce and Mary at the front desk greet you into such a caring,personalized environment. They know your name, the names of ALL your pets, and the problems you are having. You feel like you belong here from the minute you step through the door. Dr. Head is a wealth of information! He is professional, yet kind and sincere. He explains everything that is wrong with your pet in great detail, giving you a chance to ask questions after each bit of information, as well as at the end of the visit, which enables you to ask questions you might otherwise forget by the end of the session. He has modules and posters, print-outs and hands-on visuals to accompany his explanations and makes sure that you are following the disease process or injury in-depth. The prices are explained to you BEFORE anything is done! I couldn't ask for a better veterinarian or staff. My animals are calm in his presence and he saved one of my babies from a death by parvo. I HIGHLY recommend this extraordinary vet and his wonderful staff!!
never had a bad experience!. I have been taking my pets to Dr. Head for probably upwards of 10 years. I have never once had a bad experience!! Sadly, Dr. Head was with us through the deaths of 2 very special and very old pets. Through the many visits, Dr. Head always gave us all of the options and supported us with whatever decisions we made. He was never short of compassionate and professional. Even now, I still bring my dog to him and have never once even considered taking my dog to a different veterinarian! When I read the bad reviews on here, I am shocked and, quite honestly, confused. I could never imagine Dr. Head being responsible for some of the stories on here...
Dr. Head is Great.
Our dog Maggie has been seeing Dr. Head for the last seven years. We first brought her to Dr. Head when she visited another clinic and developed a cyst after receiving shot. Dr. Head was able to do surgery on Maggie and would even call each day to check on her recovery.
Just last year Maggie had to have another surgery when a infected mole formed on the inside of her eye. He paid close attention to the mole for a month or so and tried to put off surgery since it was in such a delicate place on her eye. But it just kept growing larger and surgery was the only option. He did a wonderful job moving the obstruction and restoring her eyelid back to normal. Again, he would call each day and check on her progress.
I am so sorry others have had a bad experiences with Dr. Head, but ours has always been positive. His office is always very clean, cleaner than most people doctors' offices, and the staff is always kind and friendly. I would not hesitate to recommend Dr. Head.
Don't GO here!!.
The following is copy of letter I sent to Micheal Head vet at Madison Vet. clinic:
What KIND of a man did I leave my kitty with?? One day perhaps I can forgive you, but never myself for the part I played in what my cat must have suffered at your hands.I had him to a vet 3 times in less than a week and then came to you for second opinion. I brought the xays and bloodwork to show you. You agreed there was an obstruction in the bowel. You said you could sometimes get it to pass if you gave a warm IV of water and force fed him. No mention of danger in treatment. I overlooked that little voice inside me as your demeaner was giving off bad vibes. I left my sweet kitty and you called the next morning to say he died overnight. I was still asleep and not thinking good. You asked for autopsie and within less then 5 min. you called back to say obstruction was not the problem kidney failure was. When i got awake I remembered the bloodwork showed his kidneys to be OK. I called and left word for you to call and discuss this 2 days in a row and I have not heard from you yet.
You did extensive surgery on my friends old little 6 lb. dog who died and now my cat.
Your receptionist told me you did all kinds of unusual surgery that normally must be done in special facility.You seemingly do very agressive treatments on innocent animals that have no voice to apease you "OWN EGO"!
If I can save one animal from your cold heart my cat will have not done untold suffering in vain!
I intend to post this letter on the web along with the 3 out of 4 other bad reviews. If ony I had read them first!!!P.S.
I wonder how many people can put down the 250.00 dollars you demand up front?
I give you minus star rating but to get this published I must give a rating.
Void of emotion and truth. I had faith at first but realized that my faith was misguided. I relied on the Doctor's forthright behavior and was sorely mistaken. My sweet little girl of twenty years was aging and not well. He assured me that there would be a time when he would be "honest" with me, it is his job. That time never came, I agonized for days and days as to what to do. I didn't want to let her go but somehow in my heart I knew I had too BUT with no help from the Doctor. I made my decision and it was not an easy one. In fact, I was crying uncontrollably as I arrived at the office on that dreaded day in 2008 and "HE" was right there in the parking lot and walked right by me with absolutely no consideration for our well being, and "they" all knew we were on our way. I truly thought this "guy" had the forththought of the greiving process, letting go, I couldn't have been more incorrect. It has been a year and half and I still mourn my little girl. I have personally visited a couple of shelters but somehow because of my baby's last moments of our life together I can't move on. What a bloodly nightmare, I have cried for months and months. I will get past this in spite of his treatment of us and I look to give other kitties a wonderful home at some point in time!? I certianly will locate another caretaker!?
vet throws chart at me!. I made appt. for 2pm. When I got there, there was a boxer waiting to go back, which they called back within 5 minutes. They started to bring my dogs back, but then told me to wait a little longer because they wanted to put me in a room with a big table. Well, first of all, my dogs weigh 100 pounds, and no vet has ever put them up on a table to examine, they are always examined on the floor due to their size. Anyway, it wasn't until the doc finished with the boxer at 2:30 that they finally called me back with my dogs. By that time I was very anxious and frustrated for having to wait 30 minutes. Why wasn't my appt. made for 2:30 if there was already a dog in the 2:00 spot? When I told the doc I couldn't stay because I had to wait too long, he got mad, and as I was walking out, he threw the chart down the hall at me. I told them I obviously made the right choice in leaving. Their price was very high too.
Great. My dog was extremely ill and I initially took her to another animal hospital that I had been using. I explained to them that she was lethargic and had other problems. They made me wait for 1 hour with my dog in the car while they took in their morning appointments for shots, etc. Finally, I freaked out and called my boss who referred me to Madison Vet Clinic. I took her there immediately. I brought her in the office and relayed her symptoms to the tech. They IMMEDIATELY took her from me and started an IV and gave her the necessary meds. If I had stayed and waited at the other clinic, I feel sure that she would have died. I have the utmost regard for Dr. Head and his abilities as a vet. I thank him and owe him for saving my beloved dog.
Go to Root Animal Clinic instead!!!. I had bad experiences at Madison Veterinary Clinic on two occasions with two different dogs. Both dogs would have died if I hadn't taken them to another vet. The doctor diagnosed one of them with heart worms and sent her home without any treatment. So we took her to Dr. Root who treated her and saved her life. For my other dog, Dr. Head saw her four days in a row and couldn't diagnose the problem - although she had symptoms that Dr. Root recognized immediately. Dr. Root even brought his own dog in to give my dog a transfusion that saved her life. In addition to the inept service provided by Dr. Head at Madison Vet - his prices are extremely high. He also has very high staff turnover. I strongly recommend Root Animal Clinic for high quality care, reasonable prices and a friendly, qualified staff!
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