Being a total novice around horses, I can't comment on whether or not the horses were well cared for (a few other reviewers claimed they were not), though, to my untrained eye, they seemed healthy and happy enough. My trail guide, Michael, was great, very attentive and polite. My horse, Bruce, was as easy and gentle as can be. The hour and a half ride wound through woods, fields, mud, and creeks. Unlike other reviewers, I did not feel overly pressured to tip my guide, though they did make a point to tell us that tipping was appreciated and that the guides worked on tips alone. I will definitely be a returning customer.
Horses are not properly cared for. Went for my last time recently.The horses are not properly cared for and I can't ride knowing this..The place is a dump. The guides are not paid and you must tip. It's a real eye sore.
Employees Argued over distribution of tip.
While waiting to ride the trail two little girls yelled at each other over a tip they relieved the previous day and who would be getting it. Mind you this was in front of about 15 customers. [ I wanted to rip a dollar in half and tell them to split that ]
We made a set reservation. An hour and a half later we left. Upon walking up no one greeted our party. They wanted payment up front.
Money became a reoccurring theme throughout the trip.
It was literally ran by two 12 year old girls. The trail was nice, the horses were too. The entire experience just seemed impersonal.
Different way of handling horses. I had some friends in town who are not accomplished horse people as I am, but it was a beautiful day and they wanted to go on a trail ride. I was new to the area and found Juro stables online. It was a decent trail ride, and I was happy to hear many of the horses were saved from a terrible end at the slaughterhouses( basically bought at auction for real cheap, regardless it's better than dead)....but I was really appalled at their inexperience as horse people. I witnessed more unsafe practices than I cared to (horses being let to roam around fully tacked up, reins dragging and tripping them up,inexpeienced teenagers wildly swinging lunging whips at horses that very likely have a history of abuse and violence, hosing cutomers cars with water on their way out, that sort of thing sort of nonsense)...some of the employees were friendly enought, but others didnt have a clue. I grew up riding since I was a child, competing and training horses in jumping and dressage and working with abused horses and working at an equestrian center and show barn. I'm not saying I know EVERYTING, but I sure do know alot. I think they need to brush up on their knowledge of horses a bit. Just because you've been doing something for years, doesn't mean youve been doing it right. Really wished I had had a better experience here.
Repeat customers, great experience each time!.
Our experiences mirror those of most other posts here...I, and my four children of various ages, came to Juro as true beginners, excluding a couple of nose-to-butt rides elsewhere. The trails are splendid and the staff welcomed us like family instead of customers.
This place is authentic. There are muddy spots, the barn has a rusty tin roof, and a big campfire burns when it's cold. Be prepared to REALLY get away from pavement and into the quiet woods.
Although drop-ins appear welcome, highly recommend making reservations.
I don't have stables business, only for you.
I AM A medical resident just moved to TN.
I am really very upset from this experience and I don't want ant one to go via this experience.
they told you that you can tip the staff there if you want. and that is what we did at the end of the tour. we had 2 tour guide with us one of them was an old lady, we gave her 5 $, and all of sudden she start to yell, and talk about us with the rest of the staff. That was not professional nor friendly at all.
the track not that great.
my advise pay 10 $ more and enjoy a real nice day in any other stable. I don't own any stable, I just write this because I don't want any one to go though what we went through.
my e.mail is doctorwassef@aol, If you need any more details about my bad experience with this stable.
great place to get away from this hard thing we call life.. juro is absolutely my favorite place to be. hands down. i started riding there (by reservation) about a year or so ago. nothing but good comes from there. except for possibly the owners, but they aren't who run the place so they doesn't really matter much. ;) all of the guides work extremely hard to make everyone happy even though sometimes that isn't possible. but have in mind if you go down there, the guides do NOT get paid. they rely on the tips from the riders so don't get offended if they ask you about a tip seeing as that's their only income at the stables. all of their horses are well-trained trail horses who are all very very sweet, yet they all have there own very different personalities. the horses are very well taken care of also. the people down there are good people, and that's all there is to it. so call em up and make a reservation today! it's only $17 for kids (1 hour) and $22 for adults (1 hour)!
Extremely Rude Customer Service. My daughter wanted to make a reservation for a ride. We have used this buisiness about a half a dozen times. Sara West (owner) took the reservation and was extremely rude. We have never had to us a debit card for a reseveration before. Previously, they asked that you "promise that you will be here or give us 2 hrs notice". I understand rules may have changed. We have also had rude service from Roger West. Our reservation times were always 5 - 15 minutes late. The only positive is Brandon as a guide. He is very good. Don't expect customer service to priority at Juro Stables.
Rude manager. The man taking money was rude and arrogant. The land was pretty, but facilities were under par. I have never ridden before, but was looking forward to an exciting, but safe ride with my girlfriend. I was very anxious for my girlfriend when the horses started running through their running field. Was too nervous to enjoy. I feel they do not encourage safety. Would not recommend especially if you have children.
BEST TRAIL RIDING.
YOU WILL NOT FIND ANOTHER PLACE LIKE THIS. I HAVE MY OWN HORSES IN R.I. AND WAS VISITING NASHVILLE WITH MY MOM WHO HAS A SMALL FEAR OF HORSES. I CALLED AHEAD AND LET THE STABLE'S KNOW OUR SITUATION AND THEY ACCOMMONATED US VERRY WELL. I WAS ABLE TO CANTER AND GALLOP. OUR GUIDE MADE MY MOTHER VERY COMFORTABLE, SHE EVEN TROTTED A BIT. THEN SHE WANTED TO " DRIVE HER HORSE AGAIN ".
ANOTHER GOOD THING ABOUT THIS PLACE IS THAT THEY ARE OPEN DURING THE WEEK. tHAT WAS NICE BECAUSE WE WERE ABLE TO RIDE BY OURSELVE'S AND OUR GUIDE.
GOOD TIMES !!!!!!!!!!! LYNNE WHINFORD, NEW PORT,R.I.
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