White Room
Lebanon, TN 37087
Phone: (615) 449-9756
User Reviews for White Room
10/01/2007 Posted by dancemom_pink
BE CAREFUL !!! MY DAUGHTER BOUGHT A DRESS. SHE WAS MEASURED AND FITTED BEFORE ORDERING THE DRESS.AND REQUIRED AN EXTRA CHARGE FOR LENGTH .BUT OF COURSE THE DRESS WAS MUCH TOO LARGE WHEN IT CAME. FOR AN ADDITIONAL CHARGE FOR ALTERATIONS AND ADDITIONAL FITTING FEE THE DRESS COULD BE ALTERED WHEN WE PICKED UP THE DRESS IT WAS VERY TIGHT.:[ MY DAUGHTER IS A SIZE 0 TO 2} .I INFORMED THE SALES ASSOCIATE THAT THE DRESS WAS TOO TIGHT. SHE REPORTED THAT IT WAS NOT TOO TIGHT BECAUSE SHE COULD STICK TWO FINGERS IN THE BODICE TOP. BUT SHE DID GET THE ALTERATIONS LADY TO LOOK AT THE DRESS. THE ALTERATIONS LADY PULLED THE DRESS BY THE ZIPPER AND STUCK HER FINGERS IN BETWEEN THE DRESS AND MY DAUGHER'S SKIN MY DAUGHTER REPORTED THAT SHE COULDN'T BREATH WITH THE DRESS PULLED SO TIGHTLY. AND SHE WOULD NOT BE ABLE TO GIVE THE SPEECH SHE IS REQUIRED TO GIVE WHILE WEARING THE DRESS. THE ALTERATIONS LADY AGAIN SAID THE DRESS WAS NOT TOO TIGHT. AND THAT MY DAUGHTER SHOULD HAVE TOLD HER AT THE FITTING THAT SHE WAS GOING TO GIVE A SPEECH IN THE DRESS..........I 'M NOT SURE WHAT DIFFERENCE THIS MADE IN ALTERATIONS ?????? AND THE LADY THEN UNZIPPED THE DRESS DOWN TO THE POINT THAT MY DAUGHTERS UNDER WEAR WAS SHOWING STANDING IN THE FRON T OF THE STORE IN FRONT OF MANY PEOPLE. ALL THE WHILE -REPEATING THE "DRESS NOT TOO TIGHT" THE DRESS WAS PLAINLY TOO TIGHT WITH THE BODICE AND STRAPS CUTTING INTO HER SKIN. WE REPEATED THAT THE DRESS WAS TOO TIGHT. BUT OUR COMPLAINT WAS IGNORED. NO OFFER WAS MADE TO ADJUST THE DRESS OR TO CORRECT THE MISTAKE. AT THIS POINT I WAS VERY UPSET.WE WERE IGNORED AND MADE TO FEEL AS IF THIS WAS OUR MISTAKE AFTER TWO FITTINGS!!! I LEFT THE STORE WITH THE DRESS AND PAID THE 15 DOLLAR FITTING FEE. THE ALTERATION WAS TO BE 40 DOLLARS. BUT I STILL HAVE A DRESS THAT IS TOO TIGHT AND WILL REQUIRE SOME ONE ELSE TO REPAIR. I ADVISE YOU TO BE VERY CAREFUL. THE MEASURING AND/ OR ALTERATIONS WENT WRONG SOME WHERE. I HOPE YOU HAVE BETTER SERVICE THAN I DID.
Pros: A LOT OF HIGH END DRESSES
Cons: POOR SERVICE
08/06/2007 Posted by harville06
I am getting married later this year. I went to the White Room after Davids Bridal and Bridal Warehouse. I tried on three Beautiful gowns. The third fit perfect. They allowed me to buy it off the floor that day and only had to pay half. I then started paying as I could afford. They have been extremely helpful. After purchasing my gown I got 10 % off on everything else including bridesmaids dresses and flowergirls. ( I have 11 total). We have been notified promptly everytime something has changed with my order in order for us to make plans. Also if getting the tuxes there for every 6th tux you order, you get one free. This is extremely helpful especially if you had 16 tuxes to order like myself. I also have bought tons of accessories here including shoes and necklace for the big day..I have been using the white room since I was a junior in HS for prom and never had the severe problems that were previously mentioned.. The manger is great, the girls are great, and the service is great....
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