Haskins Heating & Cooling

Buford R.

Joined 2 months ago

I highly recomend Haskins Heating & Cooling. They responded quickly to my call and installed just as quickly when installing a new HVAC unit. I am a satisfied customer!

Roger M.

Joined 2 months ago

Great co. to have on speed-dial. My A/C went out and I called them and we had a new unit the next day. This is a wonderful co. to have work for me.

Recommends

Jeff H.

Joined 1 year ago

My A/C went out this morning I called Haskins Heating Cooling and they was very rpofessional on the phone. Young lady said they could get someone out in a couple of hours. They called me as the service tech was on the way. He was there quicker than first thought. The serice tech quoted me a price for the repair. and the end resul;t was that exact amount. I will be use Haskins in the future. Thanks

Doesn't Recommend

Shannon C.

Joined 1 year ago

Never Again will find someone else. When I called they never answered Haskins someone just said hello. I explained my problem to them, my unit was not cooling to set temperature, they said ok I will send someone out after lunch. I asked them to have someone call letting me know they were on the way out. Needless to say they never called.

I would have assumed they would tell me to shut my unit off just in case it was froze, however they didn't so I did not turn it off.

The man that came out could barely walk, very unprofessional and said your unit is froze you owe me a service call, I said really I don't think so. This could have all be avoided had they told me to shut my unit off.

I called the office to complain the man on the phone was trying to patrionize me by calling me "hon" I said please don't call me "hon" he then proceeded to tell me it's standard and nothing could or would be done about it, and said to call someone else. Very professional don't you think.

I would not recommend them to anyone nor will I ever call them again.

Recommends

Charles B.

Joined 1 year ago

Great Company to work with. Came out to my home on Saturday and was a pleasure to have at my house, found a burnt wire and had my unit back on and running in a few minutes. And I was very happy with my bill and the Senior discount I recieved. THANK YOU !

Doesn't Recommend

jmctn2000

Joined 2 years ago

Bad Experience. Nice folks, but I had major problems after their tech shorted out my HVAC unit during a routine Fall maintenance. Afterward, our HVAC froze into a solid block of ice. They were going to charge me another service fee and $90/hour to stand there with MY garden hose and run water over the ice. Estimated thaw time was 4-5 hours. They told me I was not qualified to do this myself. I smelled a rat. They were invited to leave.

We were without heat for 5 days while the HVAC unit thawed. The outdoor air temperature dipped into the teens at night. We froze. When the HVAC unit finally defrosted, we had a different company come to fix the damage. We were informed that a frozen unit could have been quickly thawed by turning off the HEAT, turning on the AC and running the unit for 15 minutes. Are you kidding me? We froze for no reason!

That begs the question: Were the Haskins “experts” ignorant of this fact or did they prefer to charge me a service fee of $60 and $90/hour for 4-5 hours?

Haskins Heating & Cooling denied any liability. They told us the “short circuit” caused by their tech could not have caused our HVAC to freeze solid. They blamed the problem on the unit itself (which they sold to us and installed).

Needless to say, we have a new HVAC company. “A Affordable Services” out of Ashland City fixed our problems for less than $100.

Lesson learned.