Holiday Inn Express Nashville-Hendersonville

Doesn't Recommend

larry danforth

Joined 2 years ago

DO NOT STAY HERE.... Over the weekend I checked into this motel. The room I was given had no sheets on the bed and a cicada in the middle of it. The room was in total disarray. I asked for another room and the manager was upset at me. It was a late hour and he obviously did not want to be bothered with my request. I stayed in the room and checked out the next day before checkout time and let the man at the front desk know that I was unhappy with the way I was treated. I grabbed the business card of the manager and left. On Monday I noticed an extra charge of 125.00 on my bill. They tried to say that I was smoking in the room even though I am a non smoker and didn't even have a lighter on my person. The Assistant manager was rude who I spoke too and I barely got the corporate number. All they would do is say they would have Mr. J.R. Ernst call me back. That has not happened. I called him directly at his personal number and no call to myself was returned. Not only that I was given rude service. I was robbed of my money off my credit card. I am a Veteran of this country and have stayed in 3rd world countries with better rooms, service and billing practices then this establishment.

Recommends

abraxus

Joined 5 years ago

Great Place and Close to Great Dining. We loved our stay and when we are back in the area we will stay at the same Holiday Inn. The hotel is right down the street from one of the best restaurant we have ever eaten in, Woodys Steak house. We will be back.

Recommends

Robyn Galbos

Joined 10 years ago

For more than 50 years, this hotel's familiar green sign has signaled budget-friendly lodging for families and business travelers.. In Short
Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here: Children age 19 and younger stay for free when sharing a parent's room and as many as four children per family (age 12 or younger) eat for free at hotel restaurants. Other amenities include 24-hour business services, an in-room coffeemaker, iron, hair dryer, room service, a swimming pool and a fitness center.